26/27 winter seasonal guest experience supervisor Jobs

26/27 Winter Seasonal - Guest Experience Supervisor
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Heavy lifting
- Sales
- Customer service
Quick apply
26/27 Winter Seasonal - Guest Experience
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
Quick apply
Guest Services Supervisor - Winter 26/27
The Lake Louise Ski Area Ltd —Lake Louise, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
26/27 Winter Seasonal - Food & Beverage Supervisor
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Supervising experience
- Quality Control
- Cash handling
Quick apply
26/27 Winter Seasonal - Service Team
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Serving
- Bar
- Heavy lifting
Quick apply
Experienced Housekeeper - Winter 26/27
Luxury Mountain Vacation Rentals —Big White Ski, BC
- $20–$23 an hour
- Seasonal
- Hospitality
- Hotel
- Cleaning
Quick apply
1d
26/27 Winter Seasonal - Lift Operations
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Customer service
- No experience needed
- Communication skills
Quick apply
26/27 Winter Seasonal - Lift Operations Supervisor
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Housekeeping Supervisor - Winter 26/27
Big White Ski Resort —Kelowna, BC
- $22.50 an hour
- No experience needed
- Organizational skills
- Leadership
- Flexible schedule
26/27 Winter Seasonal - Rental & Repair Supervisor
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Heavy lifting
- Customer service
- Supervising experience
Quick apply
Food and Beverage Supervisor - Winter 26/27
Big White Ski Resort —Kelowna, BC
- $21 an hour
- Overtime
- Serving
- Customer service
- Supervising experience
26/27 Winter Seasonal - Rentals & Repair Attendant
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Heavy lifting
- No experience needed
- Communication skills
Quick apply
26/27 Winter Seasonal - Terrain Park Supervisor
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Supervising experience
- Construction experience
- Leadership
Quick apply
Bartender (Seasonal - Winter 26/27)
Big White Ski Resort —Kelowna, BC
- $19.50 an hour
- Weekends as needed
- Bar
- Travel
- Restaurant
Food and Beverage Supervisor - Happy Valley Day Lodge (Winter 26/27)
Big White Ski Resort —Kelowna, BC
- $21–$23 an hour
- Overtime
- Serving
- Customer service
- Supervising experience
Food and Beverage Server (Seasonal - Winter 26/27)
BIG WHITE SKI RESORT LTD. —Kelowna, BC
- $19.50 an hour
- Weekends as needed
- Bar
- Restaurant
- Restaurant experience
Resort Services Operations Supervisor - Winter 26/27
Big White Ski Resort —Kelowna, BC
- $20 an hour
- Weekends as needed
- Heavy lifting
- Public speaking
- Organizational skills
Barista (Seasonal - Winter 26/27)
Big White Ski Resort —Kelowna, BC
- $19.50 an hour
- Weekends as needed
- Presentation skills
- Communication skills
- Time management
Food and Beverage Supervisor - The Woods Restaurant (Winter 26/27)
Big White Ski Resort —Kelowna, BC
- $22–$23 an hour
- Overtime
- Serving
- Inventory management
- Customer service
26/27 Winter Seasonal - Snow School Supervisor
Sasquatch Mountain Resort —Agassiz, BC
- Weekends as needed
- Supervising experience
Quick apply

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26/27 Winter Seasonal - Guest Experience Supervisor

Sasquatch Mountain Resort -
Agassiz, BC

Quick apply

Job details

Full-time

Qualifications

Heavy lifting
Sales
Customer service
Logistics
Microsoft Office
Supervising experience
Organizational skills
Time management

Full job description

Love to ski or snowboard? Want to spend your winter surrounded by stunning BC scenery, great snow, and even better people? At Sasquatch Mountain Resort, we offer more than just a job—we create inclusive experiences, united by adventure and empowered by community. Whether you're chasing powder, building your resume, or discovering life in the mountains, this is your chance to be part of something special.

Located in the Douglas Range of the Fraser Valley—just an hour from Chilliwack and Abbotsford, and two hours from Vancouver—Sasquatch is a hidden gem known for its family-friendly vibe, deep snow, and minimal lift lines. We may be small, but our 37 diverse runs, epic powder bowls, and breathtaking views make a big impact.

Every day here is different. You’ll work across departments, learn what makes a resort run, and grow alongside a supportive, passionate team. Whether it’s your first time away from home, a stop on your journey, or the beginning of a career in the mountains - Sasquatch is where you belong.

Join our team for the 2026/27 season and become part of the Sasquatch community.

Anticipated Start Date: November 30th, 2026

Perks of the Job – Winter 2026/27

Free season pass plus complimentary and discounted lift tickets for friends & family
Staff discounts on food, gear, rentals, repairs & lessons
Affordable staff housing with weekly shuttle service to town
Free access to Tube Park and ski/snowboard lessons (as available)

Job Summary

As part of our leadership team in Guest Experience, you are responsible for overseeing the day-to-day operations of the front desk, ticketing, phones, guest inquiries, and supporting Group and Corporate bookings. You will lead a team that provides welcoming, responsive, and knowledgeable service—both in person and digitally—ensuring every guest has a smooth and positive experience. Supporting our Group Sales program, you will help in coordinating logistics and promoting Sasquatch Mountain Resort as a year-round destination for school trips, corporate outings, special events, and more. You are a front-line leader—problem solving, coordinating across departments, and helping create an inclusive experience, united by adventure and empowered by community.

Job Specifications

Wage: Based on experience
Schedule: Full-time, including weekends and holidays
Skill Level: Supervisor Experience Required
Reports To: Inside Operations Supervisor

Job Responsibilities

Supervise and support front-line guest service agents and ticketing staff
Manage scheduling, training, and day-to-day operations of the Guest Experience team
Respond to escalated guest concerns and coach staff on conflict resolution
Ensure accuracy in daily cash outs, sales reports, and ticketing procedures
Maintain clear internal communication and a clean, welcoming service area
Promote and grow group sales through direct calls, cold outreach, community partnerships, and cross-selling
Schedule and coordinate all aspects of group bookings including ticketing, rentals, lessons, tubing, and food services
Develop and maintain relationships with schools, businesses, and local organizations
Collaborate with Snow School and Tube Park to create and improve group packages and guest flow
Provide pre-trip support and onsite hosting for group leaders and participants
Assist in delivering school orientation presentations and safety briefings
Create and manage group invoices and follow-up communications, including end-of-season thank-yous
Track leads, bookings, visits, and revenue in coordination with Sales & Marketing
Work with the Social Media Coordinator to promote group offerings and events online
Cross-train with departments such as Retail, Rentals, and Events to support business needs
Assist in the development of marketing strategies and promotional materials
Practice safe work procedures
Maintain a professional and respectable appearance
Other duties as assigned

Job Requirements

Minimum 2 years in a customer service or group sales role, with supervisory experience preferred
Comfortable managing multiple priorities and resolving guest issues
Proficient with Microsoft Office and booking systems; POS knowledge an asset
Experience coordinating group activities or logistics (especially in tourism or recreation) is a strong asset
Must be comfortable communicating via phone, email, and in person
Strong organizational skills with attention to detail and follow-through
Willing to work weekends and holidays
Ability to lift up to 50 lbs and work in winter weather as needed
Must be adaptable, team-oriented, and ready to support other departments when needed
Family-oriented mindset and excellent time management skills
Cross-department support and snow removal is required from all positions at SMR

Quick apply

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26/27 Winter Seasonal - Snow School Supervisor

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