Manager, affinity market group Jobs

Service Manager
Confidential —Red Deer, AB
- From $75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Senior Project Manager
Aurora Glazing Solutions Ltd. —Langley, BC
- $75,000–$120,000 a year
- Full-time
- Customer service
- Analysis skills
- Project management
- Dental care
- Paid time off
Quick apply
Finance Manager
Darlington Steel —Whitby, ON
- $80,000–$120,500 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Maintenance & Reliability Manager
Di-Corp —North Bay, ON
- $100,000–$130,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Project management
- Profit sharing
- Wellness program
Quick apply
Account Manager/Sales Representative
MCR Building Supplies —Greater Lakeburn, NB
- Full-time
- Sales
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Guest Relations Manager
Gostlin Keefer Lake Lodge —Keefer Lake, BC
- $32–$40 an hour
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Dental care
- Work from home
Quick apply
Project Manager
Four Points Construction —Selwyn, ON
- From $40 an hour
- Full-time
- Schematics
- PMP
- Project management
- Dental care
- Vision care
Quick apply
Field Operations Manager
Tried & True Builders Ltd —Kentville, NS
- $55,000–$100,000 a year
- Full-time
- English
- Supervising experience
- Project management
- Dental care
- Life insurance
Quick apply
8d
Group Sales + Events Manager
Wild Blue Restaurant & Bar —Whistler, BC
- $65,000–$75,000 a year
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
Vegetation Manager
Battle River Power Coop —Camrose, AB
- Full-time
- Microsoft Outlook
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Planer & Kiln Manager
Haliburton Forest and Wild Life Reserve Ltd. (Murray Brothers Lumber Company) —Madawaska, ON
- Full-time
- Management
- Inventory management
- Engineering
- Store discount
- Dental care
Quick apply
2d
Community Wellness Program Supervisor
Tl'etinqox Health Services —Alexis Creek, BC
- $40–$45 an hour
- Full-time
- Supervising experience
- In-person
- Wellness program
- Disability insurance
Quick apply
PARTS MANAGER
WARREN TRUCK CENTER LTD —Rexton, NB
- $45,000–$55,000 a year
- Full-time
- Customer service
- Forklift
- Data entry
- Dental care
- Vision care
Quick apply
Production Supervisor
Confidential —Durham, ON
- From $75,000 a year
- Overtime
- Engineering
- ERP systems
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Human Resource Manager
Tl'etinqox Government —Hanceville, BC
- $100,000–$125,000 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Computer skills
- Wellness program
- Disability insurance
Quick apply
Area Sales Manager
Food Safety Alliance —Montréal, QC
- $75,000–$110,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Mileage reimbursement
- Dental care
Quick apply
Internal Audit Manager
Linamar Corporation —Guelph, ON
- $110,000–$160,000 a year
- Full-time
- Up to 50% travel
- Microsoft Office
- Finance
- Dental care
- Vision care
Quick apply
Senior Business Development - Distribution Manager
Confidential —Edmonton, AB
- Full-time
- Management
- Inventory control
- ERP systems
- Dental care
Quick apply
Maintenance Manager
Crown Packaging —Richmond, BC
- $95,000–$125,000 a year
- Overtime
- Microsoft Excel
- Maintenance
- In-person
- Disability insurance
- Dental care
Quick apply
Parts Manager
Pacific Rim Engineered Products a Wikov Co. —Surrey, BC
- $90,000–$110,000 a year
- Full-time
- ERP systems
- Travel
- In-person
- Disability insurance
- Dental care
Quick apply

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Service Manager

Confidential
Red Deer, AB

Quick apply

Job details

Full-time
From $75,000 a year

Qualifications

Red Seal
Management
Sales
Customer service
Plumbing
Leadership
Communication skills

Full job description

Service Manager
Full-time | In-person

We are seeking an experienced Service Manager to lead our residential service operations. This leadership role is responsible for overseeing daily field activities, coaching and developing a team of service technicians, and ensuring an exceptional customer experience.

The ideal candidate is a results-driven leader who can effectively manage scheduling and capacity, improve operational efficiency, enhance on-time performance, and maintain high service standards. Success in this role requires strong leadership, communication, and problem-solving skills, along with a commitment to team development and customer satisfaction.

If you have a proven track record of leading service teams and driving operational excellence, we encourage you to apply.

Responsibilities

Lead, coach, and develop a team of skilled service professionals to maximize performance, engagement, and achievement of company goals.
Oversee and manage daily residential service operations to ensure efficiency and service excellence.
Partner with Dispatch and Job Coordination teams to optimize scheduling, improve capacity utilization, minimize downtime, and enhance on-time performance and customer satisfaction.
Foster and promote a customer-first, growth-through-service culture that drives long-term client relationships and business success.
Address customer concerns and escalations promptly, ensuring professional and effective resolution.
Monitor and drive key performance indicators, including revenue, productivity, quality, callback reduction, and customer satisfaction.
Conduct regular ride-alongs, coaching meetings, and performance evaluations to support employee development and accountability.
Identify opportunities to improve processes, systems, and workflows to increase operational consistency and results.
Uphold high standards of professionalism, communication, workmanship, cleanliness, and workplace safety.
Reinforce established best practices and service standards that support continuous growth and exceptional customer experiences.

Qualifications:

2+ years of leadership experience in plumbing or residential home services
Proven ability to manage, coach, and hold technicians accountable
Strong understanding of residential service operations
Ability to drive performance using KPIs
Strong communication, organization, and real-time problem-solving skills
Comfortable using CRM, scheduling, and field service management software

Nice-to-Have Qualifications

Red Seal Journeyman Plumber.
Proven experience working in a fast-paced residential service environment.
Demonstrated ability to lead and support teams through periods of growth, change, and operational improvement.
Experience developing, implementing, and optimizing service processes, workflows, and operational systems.

Pay & Benefits

Base pay: $75,000+ per year (depending on experience)
Performance bonus: Unlimited monthly performance bonus (based on KPIs)
Benefits: Available after 3 months

Job Type: Full-time

Pay: From $75,000.00 per year

Experience:

Management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

Service Manager

Senior Project Manager

Finance Manager

Maintenance & Reliability Manager

Account Manager/Sales Representative

Guest Relations Manager

Project Manager

Field Operations Manager

Group Sales + Events Manager

Vegetation Manager

Planer & Kiln Manager

Community Wellness Program Supervisor

PARTS MANAGER

Production Supervisor

Human Resource Manager

Area Sales Manager

Internal Audit Manager

Senior Business Development - Distribution Manager

Maintenance Manager

Parts Manager

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