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First Year Advisor, International Student Success

University of Toronto -
Toronto, ON

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Job details

Full-time
$81,312–$103,986 a year
8 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Office
Supervising experience
Presentation skills
Bachelor's
Risk management
Organizational skills
LMS
Communication skills
Time management

Full job description

Date Posted: 07/22/2026
Req ID: 49511
Faculty/Division: Faculty of Applied Science & Engineering
Department: Vice Dean First Year Office
Campus: St. George (Downtown Toronto)
Position Number: 00059592
Existing Vacancy: Yes

Description:
About us:
The Faculty of Applied Science & Engineering is a world-renowned community of researchers and students dedicated to solving some of the world's most pressing challenges through collaborative and multidisciplinary research and experiential education. Through rigorous technical training, and unparalleled extracurricular and professional experience opportunities, we prepare the next generation of engineering leaders and change makers to unlock the future's boundless potential.

The First Year Office helps incoming students make a successful transition to a new and exciting learning environment at the Faculty of Applied Science & Engineering. Our staff enjoy guiding and assisting incoming undergraduate students. We aim to give first year students the tools needed to make informed decisions during this transition period, and plan their remaining years at the University with confidence.

Your opportunity:
The First Year Advisor – International Student Success, will be responsible for ensuring students receive accurate, timely and responsive advising and support on the unique experiences of international first-year engineering students.

Working closely and collaboratively with the First Year Advisor, Intercultural Learning and Experience, the First Year Advisor, International Student Success will contribute to the improvement, monitoring and promotion student success initiatives within the first-year engineering class. This involves the coordination of pre-first year summer programming, academic advising, and retention programming. The incumbent will also be responsible for presentations and seminar facilitation on life and academic skills, training student leaders to support first year seminar courses and academic skills initiatives.

Your responsibilities will include:
Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
Leading seminars and/or workshops
Analyzing service delivery and/or internal processes and recommending improvements
Keeping well-informed on changes to policies, procedures, collective agreements, and applicable legislated requirements
Making informed referrals and supporting an individual in distress until referral contact is made

Essential Qualifications:
Bachelor's Degree or acceptable combination of equivalent education and experience
Minimum four (4) years experience in student advising and/or student services within a post secondary environment
Minimum three (3) years experience developing and delivering student programming and group facilitation in a post secondary setting
Demonstrated knowledge and experience in the interpretation and application of academic policy and procedure, preferably at the University of Toronto
Demonstrated experience developing and implementing educational programs and initiatives designed to support student success in higher education
Demonstrated experience with supporting students in distress and knowledge of risk management procedures
Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner
Expertise with intercultural diversity, equity, and international learning opportunities
Ability to work effectively with highly diverse and demanding communities of students
Demonstrated commitment to equity, diversity, inclusion and the promotion of a respectful and collegial learning and work environment
Well developed verbal and written communication skills with exceptional presentation and group facilitation skills
Demonstrated good judgement and ability to interact with others with tact, courtesy and patience
Demonstrated understanding of a student-centered approach with sensitivity to principles of equity and inclusivity
Excellent problem-solving and conflict resolution skills, including the ability to make quick, sound judgments under pressure
Advanced skills with Microsoft Office (e.g. Word, Excel, Access, PowerPoint)
Excellent time management and organizational skills
Ability to work occasional evenings and weekends

Assets (Nonessential):
Experience supervising student mentors and volunteers
Knowledge in the practical application of student development theory
Working knowledge of ROSI or similar Student Record System
Experience working with a Learning Management System

To be successful in this role you will be:
Approachable
Cooperative
Organized
Perceptive
Tactful

Closing Date: 07/30/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time

Pay Scale Group & Hiring Zone:
USW Pay Band 12 - $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].

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