Print clerk Jobs

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Commis de bureau | Office Clerk

Avis Budget Group -
Dorval, QC

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Clerical processing
Computer operation
Heavy lifting
Filing
English
Microsoft Office
Analysis skills
Computer skills
Communication skills
Time management
Office experience

Full job description

En tant que commis à l'entretien et aux dommages, vous assisterez le directeur dans le traitement des demandes d'indemnisation pour dommages causés aux véhicules, dans le traitement des rapports d'incidents dans notre base de données des demandes d'indemnisation, dans l'enquête et l'examen des rétrofacturations à la société, et dans les tâches de bureau (photocopies, codage et traitement des factures pour notre service des comptes créditeurs, utilisation d'un ordinateur, classement, etc.) Vous assisterez également d'autres groupes administratifs.

Tâches et responsabilités essentielles :

Mise en place et préparation des réclamations, y compris la saisie des informations dans le système de réclamation.
Répondre au téléphone
Communiquer avec les succursales par téléphone et/ou par courriel
Communiquer avec les compagnies d'assurance et les clients par téléphone et/ou par courriel.
Obtenir des documents de diverses sources, notamment des contrats de location, des fiches d'inspection, des factures de remorquage, etc.
Responsable et maintien des bases de données des réclamations.
Commander et obtenir des rapports auprès de divers services de police.
Traiter et examiner les litiges avec les compagnies d'assurance et les clients.
Effectuer les P.O.S., y compris les mises à jour et les entrées.
Prise en charge des frais de carte de crédit avec les litiges.
Diverses tâches de bureau selon les besoins.
Rapport de situation hebdomadaire à la direction.

Exigences :

Minimum de 2 ans d'expérience de bureau avec une expérience en matière de réclamations un atout.
Excellent esprit d'équipe avec une forte qualité de leadership.
Excellentes capacités d'organisation, de gestion du temps et d'analyse. Souci du détail et capacité à établir des priorités et à agir dans l'urgence.
Excellentes aptitudes à la communication verbale et écrite.
Solides compétences informatiques, y compris Microsoft Office.
Capacité à travailler dans un environnement très actif et à rester calme sous pression.
Grande motivation et capacité à gérer une charge de travail élevée dans un environnement de bureau au rythme rapide.
Pensée progressive (sortir des sentiers battus) pour améliorer les processus et créer de l'efficacité.
Dossier de conduite vierge
Les candidats doivent parler français et l'anglais est nécessaire pour offrir un service à la clientèle à une personne qui ne parle pas français et qui réside à l'extérieur de la province de Québec.

Les avantages dont vous bénéficierez :

Accès à une assurance médicale, dentaire, de la vue, vie et invalidité.
Formation complète pour apprendre le métier et améliorer les compétences professionnelles.
Rabais pour les employés.
Accès à un programme d'aide aux employés pour des services tels que le conseil, la consultation financière et juridique, l'orientation vers des services de soins, etc.
Possibilités de participation Communautaire

Les petits caractères :

Avis Budget Group est un employeur qui respecte l'égalité des chances - M/F/Vétérans/Handicapés.

Ce poste requiert la capacité de soulever jusqu'à 50 livres et de monter et descendre des véhicules. Cette annonce ne constitue pas une promesse ou une garantie d'emploi. Cette annonce décrit uniquement la nature et le niveau généraux de ce poste. Les fonctions et responsabilités essentielles peuvent changer en fonction des besoins de l'entreprise. Ce poste peut être occupé dans n'importe quelle filiale d'Avis Budget Group.
______________________________________________________________________________

As a Maintenance and Damage Clerk, you will assist the Manager with vehicle damages claims processing, processing of incident reports in our claims data base, investigation and review of charge backs to Company, and clerical duties (photocopying; coding and processing of invoices to our payables department.; computer use, filing etc.). You will also assist other administration groups.

Essential Duties and Responsibilities:

Setting up and preparing claims, including entering information into claim system.
Answering telephone
Communicating with branches via telephone and/or emails
Communicating with insurance company and customers via telephone and/or emails
Obtaining documents including rental agreements, inspection slips, tow bills and etc. from various sources.
Responsible and maintaining claims databases.
Ordering and obtaining with various police department to secure reports.
Handling and reviewing disputes with insurance company and customers.
Performing P.O.S. including updates and entries.
Supporting credit card charges with disputes.
Various office duties as office demands.
Weekly status report to management.

Requirements:

Minimum 2 years of office experience with claims experience an asset.
Excellent team player with strong leadership quality.
Excellent organizational, time management and analytical skills. Detail orientated with the ability to prioritize and act on urgency.
Excellent verbal and written communication skills.
Strong computer skills including Microsoft Office.
Perform well in a busy operation and remain calm under pressure.
Highly motivated with ability to handle and multitask with a high workload in a fast-paced office environment.
Progressive thinking (thinking out of the box) to improve processes and create efficiency.
Clean Driving Record
Candidates must speak French and English is required in order to provide customer service to someone who does not speak French and resides outside of the province of Quebec.

Perks you’ll get:

Access to Medical, Dental, Vision, Life and Disability insurance
Full training to learn the business and enhance professional skills
Employee discounts.
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities.

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This role requires the ability to lift up to 50 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Dorval

Quebec

Canada

Quick apply

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