Coordinator, Quality, Risk and Organizational Effectiveness
The Louis Brier Home and Hospital —Vancouver, BC
- $54,623–$71,692 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
CRCL (Community Response, Community Led) Coordinator
The Lower Mainland Purpose Society —New Westminster, BC
- $33 an hour
- Full-time
- CPR Certification
- Master's degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
Transition Coordinator
Pivot Point Family Growth Centre Inc. —Vancouver, BC
- $24–$28 an hour
- Part-time
- Hybrid work
- CPR Certification
- Microsoft Office
- Education
- Flexible schedule
Quick apply
Community Partner & Outreach Coordinator
TrueNet Health Services Inc. —British Columbia
- From $25 an hour
- Temporary
- Remote
- Google Suite
- Sales
- Leadership
- Mileage reimbursement
- Work from home
Quick apply
People & Culture Coordinator (Onsite)
Norland Limited —Burnaby, BC
- $51,800–$64,800 a year
- Full-time
- English
- Microsoft Office
- Human resources
- Dental care
- Paid time off
Quick apply
Special Projects Coordinator
Onni Property Management Services Ltd —Vancouver, BC
- $75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
HIPPY Program Coordinator
Pacific Immigrant Resources Society (PIRS) —Vancouver, BC
- $29.69–$32.99 an hour
- Weekends as needed
- Hybrid work
- Supervising experience
- Education
- Travel
Quick apply
7d
Case Manager- Full Time (3 positions)
Lower Mainland Society for Community Living —Vancouver, BC
- $32.00–$33.50 an hour
- 8 hour shift
- CPR Certification
- English
- Microsoft Office
- Dental care
- Vision care
Grading Foreman/woman (Road Building)
Mainland Construction Materials —Surrey, BC
- From $50 an hour
- Overtime
- Engineering
- High school diploma or GED
- Supervising experience
- Disability insurance
- Dental care
Quick apply
23h
Accounting Coordinator
Porte Communities —Vancouver, BC
- $57,000–$62,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Business
- Wellness program
Quick apply
Education Specialist
AUNT LEAH'S —New Westminster, BC
- $25.17 an hour
- Weekends as needed
- Microsoft Office
- First Aid Certification
- Computer skills
- Dental care
- Vision care
7d
Patient Care Coordinator
Wellness Pharmacy —Vancouver, BC
- From $23 an hour
- Medication administration
- Patient care
- Typing
- Dental care
- Employee assistance program
Quick apply
Dispatch Coordinator & Customer Service With Kato Electrical Inc.
Kato Electrical Inc —Vancouver, BC
- $50,000–$60,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Dental care
- Paid time off
Quick apply
HR - Health & Safety Manager (Mon-Fri Days)
RainCity Housing and Support Society —Vancouver, BC
- $90,000–$100,000 a year
- 8 hour shift
- Microsoft Office
- Supervising experience
- First Aid Certification
- Disability insurance
- Paid time off
Quick apply
Family Support Worker ( Aunt Leah's House) - 2 positions
AUNT LEAH'S —Burnaby, BC
- $25.17 an hour
- Weekends as needed
- CPR Certification
- First Aid Certification
- Budgeting
- Dental care
- Vision care
7d
Behaviour Interventionist / Care Coordinator
Swift Health —Surrey, BC
- $22.50–$25.00 an hour
- Full-time
- Driving
- Patient care
- In-person
- Dental care
- Paid time off
Quick apply
7h
Business Development Manager – Customs Brokerage & Freight Forwarding
Just Sales Jobs —Vancouver, BC
- $70,000–$90,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Recruiting
Quick apply
Adult Residential Manager - Lower Mainland BC
Milieu Family Services —Surrey, BC
- $74,888–$76,960 a year
- Full-time
- CPR Certification
- Administrative experience
- Supervising experience
- Dental care
- Vision care
Quick apply
ACT - Clinical Coordinator - RN / RPNs (Mon-Thurs Days)
RainCity Housing and Support Society —Vancouver, BC
- $105,349–$121,151 a year
- Overtime
- CPR Certification
- Nursing
- Supervising experience
- Disability insurance
- Paid time off
Quick apply
Thresholds Program Coordinator
AUNT LEAH'S —New Westminster, BC
- $33.87 an hour
- Weekends as needed
- CPR Certification
- Microsoft Office
- First Aid Certification
- Dental care
- Vision care
7d

I want to receive the latest job alerts for referral coordinator in burnaby, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

referral coordinator jobs near burnaby, bc

Quality Coordinator jobs in Vancouver, BC

Education Specialist jobs in New Westminster, BC

Foreman jobs in Surrey, BC

Accounting Coordinator jobs in Vancouver, BC

Transition Coordinator jobs in Vancouver, BC

Patient Care Coordinator jobs in Vancouver, BC

Program Coordinator jobs in New Westminster, BC

Case Manager jobs in Vancouver, BC

Freight Forwarder jobs in Vancouver, BC

Program Coordinator jobs in Vancouver, BC

Customer Service Representative jobs in Vancouver, BC

Health & Safety Manager jobs in Vancouver, BC

Director Of People & Culture jobs in Burnaby, BC

Behavioral Specialist jobs in Surrey, BC

Special Projects Coordinator jobs in Vancouver, BC

Family Support Worker jobs in Burnaby, BC

Clinic Coordinator jobs in Vancouver, BC

Quality Improvement Health jobs in Toronto, ON

Quality Assurance jobs in Kitchener Waterloo, ON

Quality Coordinator jobs in Toronto, ON

Coordinator, Quality, Risk and Organizational Effectiveness

The Louis Brier Home and Hospital -
Vancouver, BC

Quick apply

Job details

Full-time
$54,623–$71,692 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Healthcare Administration
Process improvement
Administrative experience
Senior care
Bachelor's
Risk management
Computer skills
Business
Communication skills
Time management

Full job description

WHO ARE WE

Located in the Oakridge area of Vancouver, B.C., Louis Brier Home & Hospital is a 215-bed accredited long-term care facility situated next to the Weinberg Residence, which is home to 40 assisted living and 20 multilevel care residents.

Our Mission at Louis Brier Home & Hospital and Weinberg Residence (LBHH and WR) is to provide compassionate and person-centred care, prioritizing quality, safety and innovation, guided by Jewish values and traditions.

Our Vision is to be recognized as a centre of excellence and leaders in healthcare.

Our Values are “CHAI,” Hebrew word for LIFE:

Caring

We ‘Show It.’

Health, Safety and Wellness

We ‘Do It Right.’

Accountability

We ‘Own It.’

Integrity

We ‘Do What’s Right.’

PURPOSE OF THE POSITION

Reporting to the Executive Assistant to CEO & Board of Directors, the Coordinator, Quality, Risk and Organizational Effectiveness is responsible for providing administrative and operational support to leadership and interdisciplinary teams while contributing to the organization’s quality improvement, risk management, Accreditation and effectiveness activities. This position coordinates a variety of administrative functions, supports effective communication and meeting processes, assists residents and families, supports continuous quality improvement initiatives across LBHH and WR, as well as facilitates the collection, reporting and follow-up of quality and risk management activities. The position supports organizational excellence through the coordination of quality improvement initiatives, Accreditation activities, performance monitoring, risk assessment, policy review and continuous improvement efforts that enhance resident care, safety, service quality and organizational effectiveness.

RESPONSIBILITIES

ADMINISTRATION

Provides comprehensive administrative support to the Senior Leadership Team, managers and other team members as required.
Prepares and distributes meeting agendas, supporting materials and related documentation for Operations Team Meetings, Interprofessional/Admission, Discharge and Transfer Huddles and other committees as required. Attends meetings, records accurate minutes and ensures their timely distribution.
Coordinates and manages the Boardroom and Weinberg Classroom schedules, including room bookings, setup and audiovisual equipment support.
Assists families with booking the Bistro and Weinberg Classroom for gatherings and resident birthday celebrations. Ensures room is prepared prior to an event and communicates booking details to Reception Team.
Procures, maintains and distributes office supplies for the Reception Team, nursing units and other departments’ offices.
Maintains and regularly updates the internal phone directory and the phone directory for families.
Coordinates the Manager-On-Call schedule on a biannual basis and ensures managers’ calendars are updated with their assigned on-call shifts.
Assists in the planning and coordination of workshops, conferences, focus groups, meetings and travel arrangements, including attendee confirmations, venue bookings, accommodations, transportation and catering.
Maintains and manages the calendar of Senior Leadership Team members, coordinating meetings, appointments and events, as well as handling scheduling changes, cancellations and invitations as required.
Coordinates the ordering and distribution of business cards for staff.
Manages telephone support requests from residents, families and staff and liaises with external providers to resolve issues in a timely manner. Must be comfortable assisting residents in setting up their telephone voicemail.

QUALITY AND RISK MANAGEMENT

Monitors and responds to concerns, comments, compliments and complaints sent through [email protected].
Receives and conducts timely investigation of complaints at LBHH and WR from non-staff sources (residents, families, companions, volunteers, visitors, etc.) in collaboration with other departments.
Facilitates determination of root cause and coordinates the complaints management process, including documentation, response tracking, corrective action follow-up and maintenance of complaint records and trend reports.
Acts as an advocate within LBHH and WR when residents and families are unable to advocate for themselves or are unsure of their rights. Applies knowledge of resident rights and responsibilities in addition to any ethical dilemmas that may also be presented.

Coordinates the collection, analysis and reporting of quality indicators. Supports interdisciplinary collaboration, trend monitoring and reporting to leadership and the Board.
Assists with the development, monitoring and reporting of organizational performance indicators, dashboards, balanced scorecards, quality improvement initiatives and other measures of organizational effectiveness.
Coordinates Accreditation-related activities, including evidence collection, workplan tracking, documentation management, readiness activities and follow-up on recommendations arising from Accreditation reviews, surveys, audits and external evaluations.
Identifies recurring themes, systemic issues and opportunities for improvement arising from complaints, compliments, resident and family feedback, incident reports, quality indicators and risk management activities. Escalates recommendations to leadership as appropriate.
Supports organizational effectiveness initiatives through project coordination, process mapping, workflow reviews, policy review, performance measurement and continuous improvement activities.
Oversees incident reporting on PointClickCare, including timely review and closure, coordination of investigations and corrective actions, as well as tracking of trends and follow-up to ensure completion.
Timely monitors and responds to Quality & Risk Management referrals on PointClickCare.
Participates in the following committees (but not limited to): Emergency Preparedness Committee, Accreditation Steering Committee and Integrated Quality and Resident Safety Committee.

QUALIFICATIONS

Diploma or Bachelor's degree in Healthcare Administration, Business Administration, Quality Improvement, Health Information Management, Nursing, Human Resources, Public Administration, or a related discipline.
Minimum three (3) to five (5) years of recent related experience in healthcare administration, quality improvement, risk management, Accreditation support, project coordination, organizational effectiveness or administrative leadership support.
Experience supporting quality improvement initiatives, Accreditation processes, performance measurement, complaints management, risk management, policy development or organizational effectiveness activities is preferred.
Advanced proficiency in Microsoft Word, PowerPoint, Excel and Outlook is essential.
Demonstrated ability to collect, analyze, interpret and present data to support quality improvement, risk management, decision-making and organizational performance monitoring.
Experience in long-term care, seniors care, healthcare or a community-based setting is preferred.
Sensitivity to and appreciation of Jewish traditions, culture and community values is preferred

KNOWLEDGE, SKILLS AND ABILITIES

Strong organizational and time-management skills.
Exceptional attention to detail and accuracy.
Ability to organize, prioritize and work under pressure with deadlines.

Ability to maintain a high degree of tact, discretion and diplomacy in a fast paced, changing environment.
Strong written and verbal communication skills.
Ability to problem solve independently.
Sensitivity to the cultural diversity of the Jewish community.
Strong computer skills.
Demonstrated ability to collect, analyze, interpret and present data in a meaningful and actionable manner.
Knowledge of quality improvement methodologies, Accreditation processes, risk management principles and performance measurement frameworks.
Ability to identify opportunities for process improvement and support implementation of organizational change initiatives.

Job Type: Regular Full-time

Work Schedule: Monday - Friday 8:30 - 16:30

Annual Salary Range: $54,623 - $71,692

#HR

Quick apply

Refine Your Search

referral coordinator jobs in burnaby, bc

Coordinator, Quality, Risk and Organizational Effectiveness

CRCL (Community Response, Community Led) Coordinator

Transition Coordinator

Community Partner & Outreach Coordinator

People & Culture Coordinator (Onsite)

Special Projects Coordinator

HIPPY Program Coordinator

Case Manager- Full Time (3 positions)

Grading Foreman/woman (Road Building)

Accounting Coordinator

Education Specialist

Patient Care Coordinator

Dispatch Coordinator & Customer Service With Kato Electrical Inc.

HR - Health & Safety Manager (Mon-Fri Days)

Family Support Worker ( Aunt Leah's House) - 2 positions

Behaviour Interventionist / Care Coordinator

Business Development Manager – Customs Brokerage & Freight Forwarding

Adult Residential Manager - Lower Mainland BC

ACT - Clinical Coordinator - RN / RPNs (Mon-Thurs Days)

Thresholds Program Coordinator

I want to receive the latest job alerts for referral coordinator in burnaby, bc

Related Searches

Explore jobs in more locations

WHO ARE WE

PURPOSE OF THE POSITION

RESPONSIBILITIES

KNOWLEDGE, SKILLS AND ABILITIES

Job seeker tools

Employer Tools

Browse

Stay Connected