Markham, On Customer service/administrative assistant Jobs – 317 Openings This Week

Patient Care Coordinator - Dental Operations
Krest One Dental —Markham, ON
- $20–$25 an hour
- Full-time
- CPR Certification
- High school diploma or GED
- First Aid Certification
Quick apply
Assistant Service Co-Ordinator
Hamati Roofing Ltd. —North York, ON
- $52,000–$66,560 a year
- Full-time
- Microsoft Outlook
- Management
- Administrative experience
- Dental care
Quick apply
Junior Administrative Clerk
Partners in Credit Inc —Thornhill, ON
- $18.00–$18.25 an hour
- Full-time
- Microsoft Word
- Customer service
- Word processing
- Dental care
- Paid time off
Quick apply
Property Administrative Assistant (On-Site) - Scarborough
Sterling Karamar Property Management —Toronto, ON
- $50,000–$60,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Graphics & Administrative Coordinator
A-Protect Warranty Corporation —Concord, ON
- From $21 an hour
- Full-time
- Administrative experience
- Data entry
- Organizational skills
Quick apply
Aquatic Supervisor - North York Shendy's Swim & Training Centre
Making Waves Swim School —North York, ON
- $20–$22 an hour
- Part-time
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
14d
Patient Care Coordinator - Dental Operations
Krest One Dental —Richmond Hill, ON
- $20–$25 an hour
- Full-time
- CPR Certification
- High school diploma or GED
- First Aid Certification
Quick apply
Tower Controller
Toronto Transit Commission —Toronto, ON
- $104,124.80–$130,166.40 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Dental care
- Vision care
5d
EXECUTIVE ASSISTANT - POLICY/GOV./TRIBUNALS
ONT.COLLEGE OF TEACHERS —Toronto, ON
- $74,005–$80,055 a year
- Overtime
- Bilingual
- Customer service
- Microsoft Office
Quick apply
10d
Team Lead - Dental Clinic
Krest One Dental —North York, ON
- $30–$35 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
Sales/Marketing Assistant
Newcon Optik —Toronto, ON
- Full-time
- Sales
- Marketing
- English
Quick apply
Assistant Residential Property Manager - GTA
Sterling Karamar Property Management —Toronto, ON
- $65,000–$79,000 a year
- Full-time
- Customer service
- English
- High school diploma or GED
Quick apply
Legal Receptionist
Luk & Associates —Markham, ON
- $20–$22 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Team Lead - Dental Clinic
Krest One Dental —Toronto, ON
- $30–$35 an hour
- Overtime
- Customer service
- Medical office experience
- Microsoft Office
- Dental care
Quick apply
Live-In Assistant Superintendents
Q RESIDENTIAL —Toronto, ON
- From $40,000 a year
- Weekends as needed
- Customer service
- Maintenance
- Plumbing
Quick apply
Resident Manager - Live In or Live Out
Hollyburn Properties Ltd. —Toronto, ON
- Weekends as needed
- Sales
- Customer service
- Maintenance
- Dental care
- Tuition reimbursement
10d
Clerical Assistant Clinics Respirology Admin
Unity Health Toronto —Toronto, ON
- $30.95–$34.96 an hour
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Sales, Marketing & Event Rental Assistant
Sana Event Rentals Inc —Toronto, ON
- $17.20–$20.00 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Team Lead
Krest One Dental —Scarborough, ON
- $30–$35 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
3d
Territory Sales Manager - Commercial Roofing & Building Envelope Solutions
Just Sales Jobs —Toronto, ON
- $380,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply

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Patient Care Coordinator - Dental Operations

Krest One Dental
Markham, ON

Quick apply

Job details

Permanent | Full-time
$20–$25 an hour

Qualifications

CPR Certification
Cantonese
Post-secondary education
High school diploma or GED
First Aid Certification
Dentrix
Eaglesoft
Dental office experience

Full job description

Krest One Dental is a Dental Management Corporation operating multiple clinics across Ontario, Canada. Each clinic delivers a full suite of dental services, including general dentistry, cosmetic treatments, implants, and emergency care. Our locations are equipped with modern technology and staffed by experienced professionals who prioritize patient experience, accessibility, and clinical excellence. We maintain strong brand standards and focus heavily on digital visibility and community engagement.

We are currently seeking a professional, friendly, and experienced Patient Care Coordinator to join our growing dental team in Markham, ON. The ideal candidate will have prior experience in a dental office environment and a strong commitment to providing exceptional patient service.

Key Responsibilities:

Patient Care & Communication:

Greet patients in a professional and friendly manner, providing a welcoming environment.
Answer phone calls, emails, and online inquiries, provide information about services, answer questions, and schedule appointments.
Manage patient intake, including updating patient records, verifying insurance, and ensuring all necessary forms are completed.
Ensure patient needs are met during their visit, including offering assistance with any questions or concerns.
Manage patient flow, ensuring appointments are kept on schedule and addressing delays or issues as needed.

Appointment Scheduling & Calendar Management:

Schedule, confirm, and reschedule patient appointments according to availability and staff capacity.
Remind patients of upcoming appointments via phone, email, or text.
Coordinate with dental hygienists, dentists, and assistants to optimize the schedule for the office.
Manage cancellations and no-shows to maintain an efficient schedule.

Insurance Verification & Billing:

Verify patient insurance coverage and determine eligibility for treatments.
Process and submit insurance claims, following up as necessary to ensure timely payment.
Handle patient billing inquiries, provide statements, and help to resolve any billing discrepancies.
Maintain accurate and up-to-date financial records for patients, including payments, co-pays, and outstanding balances.

Office Administration & Operations:

Maintain the office’s administrative systems, including patient records, medical histories, and appointment logs, ensuring confidentiality and compliance with privacy regulations (e.g., HIPAA).
Order and manage office supplies, ensuring that the practice is well stocked with necessary materials and equipment.
Oversee the cleanliness and organization of the office, ensuring a professional, tidy, and safe working environment.
Manage office correspondence, including emails, patient records, and other important documentation.

Team Coordination:

Act as a liaison between patients and dental professionals, facilitating communication and ensuring smooth interactions.
Coordinate with dental assistants, hygienists, and the dentist to ensure that patients are seen promptly and that treatments are scheduled appropriately.
Assist in onboarding and training new staff, ensuring they understand office policies and patient management systems.

Compliance and Health & Safety:

Ensure that all patient records and office activities comply with applicable regulations and standards (e.g., personal health information protection).
Follow all office protocols regarding infection control and safety procedures.
Stay updated with local, provincial, and federal healthcare regulations as they relate to dental office operations.

Customer Service:

Provide exceptional customer service, addressing patient concerns and ensuring satisfaction.
Handle complaints and resolve issues professionally, ensuring that all patients feel valued and respected.
Foster long-term relationships with patients, ensuring their comfort and continued care.

Other Duties as Assigned:

Perform other duties as directed by the Office Manager or Dentist to ensure smooth office operations.
Assist with marketing efforts, such as creating promotional materials, managing social media, or handling patient referrals.

Qualifications:

High School Diploma or equivalent (required).
Post-secondary education or training in office administration, dental assisting, or a related field is an asset.

Requirement:

Minimum 2 years of experience working in a dental office is required.
Experience with dental software (e.g., Dentrix, Eaglesoft, AkituOne, or similar) is highly preferred.
Cantonese speaker required

Certifications:

Dental Office Administration certification or similar is an asset.
First Aid/CPR certification is preferred.

Working Conditions:

Work Environment: Primarily office-based in a clinical dental practice setting. Will be required to interact with patients in a professional and caring manner.
Physical Requirements: The position requires sitting for extended periods, occasional light lifting (up to 25 lbs), and the ability to move between workstations as necessary.

This posting is for an existing vacancy.

We thank all for applying. However, only short-listed candidates will be contacted.

Equal Opportunity Employer: We are committed to providing an inclusive and welcoming workplace for all individuals. We encourage applications from all qualified candidates, including those with disabilities. If you require accommodation during the application process, please let us know.

Pay: $20.00-$25.00 per hour

Application question(s):

Are you legally eligible to work for any employer in Ontario?
How many years of experience do you have working in a dental set up?
Which days are you available to work?

Work Location: In person

Quick apply

Refine Your Search

customer service/administrative assistant jobs in markham, on

Patient Care Coordinator - Dental Operations

Assistant Service Co-Ordinator

Junior Administrative Clerk

Property Administrative Assistant (On-Site) - Scarborough

Graphics & Administrative Coordinator

Aquatic Supervisor - North York Shendy's Swim & Training Centre

Patient Care Coordinator - Dental Operations

Tower Controller

EXECUTIVE ASSISTANT - POLICY/GOV./TRIBUNALS

Team Lead - Dental Clinic

Sales/Marketing Assistant

Assistant Residential Property Manager - GTA

Legal Receptionist

Team Lead - Dental Clinic

Live-In Assistant Superintendents

Resident Manager - Live In or Live Out

Clerical Assistant Clinics Respirology Admin

Sales, Marketing & Event Rental Assistant

Team Lead

Territory Sales Manager - Commercial Roofing & Building Envelope Solutions

I want to receive the latest job alerts for customer service/administrative assistant in markham, on

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