Sooke Bc Director of operations Jobs – 47 Openings This Week

Director of Operations
Westin Bear Mountain Resort & Spa —Victoria, BC
- $95,000–$105,000 a year
- Weekends as needed
- Bar
- Inventory management
- Sanitation
- Dental care
- Paid time off
Quick apply
10d
Project Director, Growth Projects
Teck —British Columbia
- $164,000–$202,000 a year
- Full-time
- Engineering
- Bachelor's
- No university degree
- Disability insurance
- Dental care
Group Home Manager
IDM Youth Services Inc —Langford, BC
- $80,766.40 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Supervising experience
- Designated paid holidays
Quick apply
6d
Scaffolding Operations Manager
Industrial Scaffold Services L.P. —British Columbia
- $100,000–$110,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
District Manager
Pet Valu —British Columbia
- $80,000–$90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Merchandising
- Dental care
Supervisor - Licensed Group Childcare and Preschool
BGC South Vancouver Island —Langford, BC
- $26–$30 an hour
- Full-time
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
Sommelier, Whistler BC
Bearfoot Bistro —British Columbia
- From $20 an hour
- Weekends as needed
- Serving
- Public speaking
- English
- Dental care
- Employee assistance program
Quick apply
5d
Finance & Administration Coordinator
Victoria Rainbow Kitchen Society —Esquimalt, BC
- $32.05 an hour
- Part-time
- Google Suite
- Finance
- Continuous improvement
Quick apply
6d
Chief Executive Officer (CEO) - Addiction Treatment & Mental Health
Jetstream Personnel Consulting Inc —British Columbia
- $135,000–$150,000 a year
- Master's degree
- Human resources
- Business
- Disability insurance
- Relocation assistance
Quick apply
General Manager, Echo Bay Marina & Lodge
Echo Bay Marina & Lodge —British Columbia
- Up to $96,000 a year
- Full-time
- Hybrid work
- Maintenance
- High school diploma or GED
- Construction experience
Director of Operations
Vimex Contracting Ltd. —Langford, BC
- $140,000–$170,000 a year
- Full-time
- Team management
- Communication skills
- Disability insurance
- Dental care
Quick apply
6d
Director of Operations
Marriott International, Inc —Victoria, BC
- $95,000–$105,000 a year
- Weekends as needed
- Inventory control
- Sanitation
- Hotel
- Paid time off
- Vision care
7d
Director of Lease-Up and Occupancy
M'akola Housing Society —Victoria, BC
- $80,000–$85,000 a year
- Full-time
- Travel
- Business
- Communication skills
- Wellness program
- Dental care
Quick apply
Director, Project Delivery and AI Enablement
Royal Roads University —Victoria, BC
- $122,186–$165,310 a year
- Full-time
- Master's degree
- Analysis skills
- Machine learning
6d
Food & Beverage Director
Sooke Harbour House (New) —Sooke, BC
- $100,000–$110,000 a year
- Full-time
- Hotel
- No university degree
- Budgeting
Quick apply
BAND 5 - Executive Director, Business Development and Marketing
BC Public Service —Victoria, BC
- $126,100.02–$161,000.02 a year
- Full-time
- Business development
- Marketing
10d
Senior Navy Exercise Director
ADGA Group Consultants Inc —Esquimalt, BC
- $110,000–$124,000 a year
- Full-time
- Leadership
- Profit sharing
- Disability insurance
Quick apply
Portfolio Administrative Manager
Royal Roads University —Victoria, BC
- $86,955–$117,444 a year
- Temporary
- Microsoft Excel
- Writing skills
- Bachelor's
Restaurant Manager
Sooke Harbour House (New) —Sooke, BC
- $60,000–$65,000 a year
- Full-time
- Inventory management
- Hotel
- Mentoring
- Dental care
Quick apply
4d
Safety and Environment Officer
Royal Roads University —Victoria, BC
- $86,955–$117,744 a year
- Full-time
- Microsoft Excel
- Writing skills
- Microsoft Office
14d

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director of operations jobs near sooke bc

Director of Operations

Westin Bear Mountain Resort & Spa -
Victoria, BC

Quick apply

Job details

Full-time
$95,000–$105,000 a year
10 days ago

Qualifications

Cost management
Financial forecasting
Budgeting and forecasting
Resort experience
Hotel and accommodations experience
Operations management
Senior management experience
Inventory management
Coaching
Upselling
Sanitation
Restaurant management
Cost control
Quality assurance
Team management
Recruiting
Organizational skills
Training & development
Guest services
Business
Food safety
Leadership
Guest issue resolution
Team coordination
Strategic planning

Full job description

Who we are

The Westin Bear Mountain Resort & Spa in Victoria is a luxurious 5-star hotel with 91 rooms, a restaurant, a bar and lounge area, a 300-person ballroom, and conference facilities. The hotel is part of the Westin brand, which falls under the Marriott umbrella. The hotel also features a state-of-the-art spa and serenity pool. We pride ourselves on providing exceptional guest experiences in a dynamic and welcoming environment. As part of our commitment to excellence, we are seeking a highly driven and experienced Director of Operations to join our Executive Leadership Team.

Position Summary

The Director of Operations is responsible for supporting the overall daily operations of the hotel, with direct oversight of key guest-facing departments, including Front Office, Food and Beverage operations, and Spa services. This role ensures that all areas operate efficiently, profitably, and in alignment with Westin brand standards, service expectations, and hotel ownership’s objectives.

The Director of Operations works closely with department heads and frontline teams to deliver a consistent guest experience while maintaining strong operational controls, associate engagement, and service excellence.

The Director of Operations will demonstrate excellent leadership, communication, problem-solving, and organizational skills and will have the ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.

Key Responsibilities

Hotel Front Office Oversight

Oversee day-to-day hotel operations to ensure smooth coordination between departments, including Front Office, Housekeeping, Food and Beverage, Spa, Maintenance, Horticulture, and other guest service areas.
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed.
Ensure Housekeeping standards are met and productivity goals for the department are established and maintained.
Monitor guest satisfaction scores, online reviews, service recovery efforts, and internal quality audits.
Ensure all departments maintain a high level of cleanliness, safety, presentation, and operational readiness.
Conduct regular property walks to identify service, maintenance, cleanliness, and guest experience opportunities.
Assist in preparing and managing operational budgets, forecasts, labor controls, and departmental expense reviews.
Promote a culture of accountability, teamwork, professionalism, and proactive guest service.

Food and Beverage Oversight

Provide leadership and operational oversight for all Food and Beverage outlets.
Ensure Food and Beverage operations meet revenue, profitability, service, quality, and guest satisfaction goals.
Partner with the Executive Chef, Food and Beverage Manager, Banquet Manager, and other leaders to maintain menu quality, service standards, cost controls, and operational efficiency.
Monitor labor costs, food costs, beverage costs, inventory controls, purchasing practices, and waste reduction initiatives.
Ensure compliance with health, sanitation, liquor, food safety, and brand requirements.
Support banquet and event execution to ensure timely setup, high-quality service, and successful client experiences.
Identify opportunities to grow Food and Beverage revenue through promotions, local partnerships, upselling, improved outlet performance, and enhanced guest experiences.

Spa Oversight

Oversee Spa operations to ensure a premium, wellness-oriented guest experience.
Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales, inventory, cleanliness, and guest satisfaction.
Monitor Spa revenue, utilization, labor productivity, retail performance, treatment mix, and profitability.
Ensure all Spa team members follow licensing requirements, safety protocols, service standards, and professional conduct expectations.
Collaborate with Sales, Marketing, Rooms, and Food and Beverage teams to create integrated wellness experiences for hotel guests, groups, and local customers.

Leadership and Team Management

Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
Set clear performance expectations and hold teams accountable for service delivery, productivity, and compliance.
Conduct regular meetings with department leaders to review performance, staffing, guest feedback, financial results, and operational priorities.

Financial and Business Performance

Monitor departmental revenue, expenses, payroll, productivity, and profitability.
Review financial reports and operational metrics to identify trends, risks, and opportunities.
Implement cost-control measures while maintaining guest service quality and brand standards.
Support revenue-generating initiatives across Rooms, Food and Beverage, Spa, meetings, and ancillary services.

Guest Experience and Brand Standards

Serve as a visible leader in the hotel, engaging with guests, resolving concerns, and ensuring service recovery is handled promptly and professionally.
Ensure compliance with Marriott and Westin brand standards, quality assurance expectations, and guest experience requirements.
Maintain strong relationships with guests, group clients, vendors, local partners, and ownership representatives, when appropriate.

Core Competencies

Operational leadership
Guest service excellence
Team development
Brand standard execution
Revenue optimization
Conflict resolution
Cross-department collaboration
Quality assurance and compliance

Experience/Skills/Education

A minimum of two years of experience as a Director of Operations, or in a comparable senior operational leadership role, within a full-service, major-brand hotel or resort.

Strong knowledge of all key areas of hotel and resort operations.

Proven leadership, team management, coaching, and employee development skills.

Demonstrated experience in strategic planning, operational execution, and cross-departmental leadership.

A successful track record of improving operational performance, financial results, service standards, and guest satisfaction.

A degree from an accredited university in Business Administration, Hotel and Restaurant Management, Hospitality Management, or a related field is considered an asset.

Previous leadership experience within a Marriott-branded property is considered an asset.

Job Type: Full-time

Pay: $95,000.00-$105,000.00 per year

Benefits:

Dental care
On-site gym
On-site parking
Paid time off
Vision care

Flexible language requirement:

French not required

Ability to commute/relocate:

Victoria, BC V9B 6R3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

director of operations jobs in sooke bc

Director of Operations

Project Director, Growth Projects

Group Home Manager

Scaffolding Operations Manager

District Manager

Supervisor - Licensed Group Childcare and Preschool

Sommelier, Whistler BC

Finance & Administration Coordinator

Chief Executive Officer (CEO) - Addiction Treatment & Mental Health

General Manager, Echo Bay Marina & Lodge

Director of Operations

Director of Operations

Director of Lease-Up and Occupancy

Director, Project Delivery and AI Enablement

Food & Beverage Director

BAND 5 - Executive Director, Business Development and Marketing

Senior Navy Exercise Director

Portfolio Administrative Manager

Restaurant Manager

Safety and Environment Officer

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