Toronto, On Head of digital product & experience, tim hortons, canada Jobs – 20249 Openings This Week

Bilingual Customer Experience Specialist
Canadian Appliance Source —North York, ON
- $20–$23 an hour
- Full-time
- Bilingual
- Google Suite
- Customer service
- Disability insurance
- Dental care
Quick apply
Warehousing and Network Manager
AMZ Prep —Mississauga, ON
- $79,465.38–$102,271.28 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Travel
Quick apply
Logistics Coordinator - Domestic & International
Just Quality International Inc —North York, ON
- $55,000–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Independent Travel Advisor (Commission-Based)
Expedia Cruises Yorkdale —Toronto, ON
- $1–$100,000 a year
- Contract
- Hybrid work
- Sales
- English
- Microsoft Office
- Work from home
- Flexible schedule
Quick apply
Fulfillment Specialist
e11ement inc. —Scarborough, ON
- $18–$23 an hour
- Full-time
- English
- QuickBooks
- Organizational skills
Quick apply
House Manager
Confidential —Toronto, ON
- $75,000–$85,000 a year
- Full-time
- Budgeting
- In-person
- Leadership
- Mileage reimbursement
- Paid time off
Quick apply
9d
Intermediate Generalist Tutor - IN-PERSON and IN-HOME
Prep Academy Tutors —Toronto, ON
- Contract
- Education
- Bachelor's
- Travel
- Flexible schedule
Quick apply
4d
Flight Attendant - Toronto Base
Air Canada Rouge —Toronto, ON
- $30.75 an hour
- Full-time
- Bilingual
- Spanish
- English
- Language training provided
- Employee assistance program
Quick apply
12d
AML Business Analyst
GTT, LLC —Toronto, ON
- $40–$50 an hour
- Overtime
- Hybrid work
- Travel
- No travel
- Communication skills
- Dental care
- Work from home
Quick apply
3d
Sr. Business Analyst
Bevertec —Toronto, ON
- $90–$95 an hour
Quick apply
Business Analyst / Product Owner
Procom —Toronto, ON
- $63.75–$85.00 an hour
- Immediate opening
- Hybrid work
- Data analysis skills
- Bachelor's
- No university degree
Quick apply
2d
Release Train Strategist
GTT, LLC —Toronto, ON
- $96–$115 an hour
- Contract
- Hybrid work
- Bachelor's
- Travel
- Agile
- Dental care
- Work from home
Quick apply
1d
Business Information Management Analyst
GTT, LLC —Toronto, ON
- $75–$90 an hour
- Immediate opening
- Hybrid work
- Azure
- Schematics
- SQL
- Work from home
Quick apply
Call Centre - Customer Support
Jonas Software —Markham, ON
- $55,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- SQL
- Dental care
- Paid time off
Quick apply
Business Transformation Project Coordinator (Open to New Graduates)
Wonderbrands —Etobicoke, ON
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Tuition reimbursement
11d
Go-To-Market Project Coordinator (Open to New Graduates)
Wonderbrands —Etobicoke, ON
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Tuition reimbursement
1d
Customer Support Specialist
Granum —Toronto, ON
- $55,000–$65,000 a year
- Remote
- Customer service
- Research
- Bachelor's
- Designated paid holidays
- Disability insurance
Head of Digital Product & Experience, Tim Hortons, Canada
Tim Hortons —Toronto, ON
- Full-time
- Computer Science
- Engineering
- Research
Quick apply
English (Canada) Language Specialist - Freelance AI Trainer Project
Meridial —Toronto, ON
- $6–$65 an hour
- Remote
- Engineering
- English
- Teaching
- Paid time off
Customer Support Specialist
ecobee Technologies ULC —Toronto, ON
- $23.07 an hour
- Weekends as needed
- Serving
- Hospitality
- Spanish
- Disability insurance
- Dental care
Quick apply

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head of digital product & experience, tim hortons, canada jobs near toronto, on

Bilingual Customer Experience Specialist

Canadian Appliance Source -
North York, ON

Quick apply

Job details

Full-time
$20–$23 an hour

Qualifications

Bilingual
French
Google Suite
Google Docs
Customer service
Logistics
Communication skills
Time management

Full job description

Visit our company page to learn why you need to work for us: ca.indeed.com/cmp/Canadian-Appliance-Source/about

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will play a crucial part in delivering a best-in-class retail experience by ensuring operational excellence and resolving order-related issues efficiently.

If you excel at problem-solving, possess exceptional organizational and customer service skills, and thrive in a fast-paced, dynamic environment, we want to hear from you!

Job type: Full Time

Compensation: Commensurate with experience

On-site position

What we offer:

Company Paid Benefits: Extended Healthcare, Dental, Vision, Life Insurance, and Disability Insurance
Employee Referral Bonus (up to $500 per hire)
Employee Discount Pricing on Appliances
Goodlife/ Energie Cardio Membership discounts
Company Events
Great Company Culture
Career Growth Opportunities

*Ask your interviewer for more details*

What You’ll Be Doing! Your day-to-day will involve…

Resolve and monitor Post-Delivery issues, including Return requests, warranty requests, parts & service, short shipments, returns, and refunds, ensuring timely and accurate resolution
Proactively follow up with vendors and other stakeholders partners to track and resolve issues impacting orders shipped.
Manage exceptions to ensure smooth order resolution, collaborating with the Customer Care, Home Delivery and Sales teams to provide clear communication and prompt resolutions
Coordinate with internal departments (warehouse, logistics, etc.) and external partners (carriers, suppliers) to address returns, or item challenges.
Monitor and manage exceptions, escalating as needed to meet customer expectations
Process and track returns, including reviewing return requests, initiate warranty service calls, order parts replacement, and ensuring proper handling of returned items
Respond to customer inquiries regarding challenges, providing professional and empathetic support via the customer's preferred communication channel.[Email, Phone]
Action urgent issues, and defects, including shipping replacement parts as required
Maintain and update documentation for order resolution processes in a timely manner
Investigate root causes of order discrepancies, leveraging data to identify trends and recommend process improvements in collaboration with internal teams
At other companies, this role may be known as Customer Service Representative, Customer Support Specialist, Call Centre Agent, Client Services Representative, Customer Care Associate, or Support Agent. While the title may vary, the focus remains the same: delivering excellent support, resolving customer needs, and creating a positive experience at every interaction

What we are looking for:

Minimum of 2 years of experience in customer service, logistics, or order management roles.
Able to commute to office
Proficient in browser-based and mobile-based applications, including G-Suite (Sheets, Docs, Slides).
Strong multitasking and time management skills, with the ability to perform effectively under pressure in fast-paced environments.
Able to work both independently and collaboratively within a team.
Highly coachable, open to feedback, and dedicated to self-improvement.
Detail-oriented, organized, and meticulous in completing tasks.
Excellent problem-solving and critical-thinking skills, capable of making independent decisions when necessary.
Exceptional written and verbal communication skills (French language proficiency is required).
Adaptive to dynamic environments, responsive to shifting priorities, and quick to integrate new information.

We thank all those who apply, however only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship.

Visit our company page to learn why you need to work for us: ca.indeed.com/cmp/Canadian-Appliance-Source/about

Canadian Appliance Source is an equal opportunity employer. We uphold and respect the requirements set forth in the Accessibility for Ontarians with Disabilities Act (2005) and its associated standards and regulations. Should you require accommodation during the recruitment and hire process, please notify us.

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits:

Company events
Disability insurance
Life insurance

Application question(s):

Where did you learn about this opportunity? (Indeed, Referral, Sponsored Job Ad, etc)

Experience:

customer service, logistics, or order management: 2 years (required)

Language:

French (required)

Work Location: In person

Quick apply

Refine Your Search

head of digital product & experience, tim hortons, canada jobs in toronto, on

Bilingual Customer Experience Specialist

Warehousing and Network Manager

Logistics Coordinator - Domestic & International

Independent Travel Advisor (Commission-Based)

Fulfillment Specialist

House Manager

Intermediate Generalist Tutor - IN-PERSON and IN-HOME

Flight Attendant - Toronto Base

AML Business Analyst

Sr. Business Analyst

Business Analyst / Product Owner

Release Train Strategist

Business Information Management Analyst

Call Centre - Customer Support

Business Transformation Project Coordinator (Open to New Graduates)

Go-To-Market Project Coordinator (Open to New Graduates)

Customer Support Specialist

Head of Digital Product & Experience, Tim Hortons, Canada

English (Canada) Language Specialist - Freelance AI Trainer Project

Customer Support Specialist

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