Lead, bakery maintenance Jobs

Team Lead, Client Support
Rise People Inc. —Vancouver, BC
- $60,000–$75,000 a year
- Full-time
- Bilingual
- English
- In-person
- Dental care
14d
Plumbing Foreman/Lead Hand
Four Lakes Mechanical Ltd. —Kootenay, BC
- $50–$55 an hour
- Full-time
- Customer service
- Plumbing
- Driving
- Dental care
- Paid time off
Quick apply
Dietary Lead
Castle Peak Retirement Residence —Bracebridge, ON
- $19 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Disability insurance
- Dental care
Quick apply
HVAC Journeyman (Red Seal) Team leader | Full-Time | Company Vehicle
Combined Comfort Systems —Langley 5, BC
- $65,000–$150,000 a year
- Full-time
- Mechanic experience
- Electrical experience
- HVAC
- Disability insurance
- Dental care
Quick apply
Lead Journeyman HVAC Technician
ATCO Frontec —Saskatoon, SK
- $48 an hour
- Overtime
- Schematics
- Maintenance
- Travel
Quick apply
Regional Lead Foreman
Handshake Services —Lethbridge, AB
- $45–$65 an hour
- Full-time
- Travel
- Construction experience
- In-person
- Dental care
- Employee assistance program
Quick apply
Lead Plumber (Gasfitter A)
ATCO Frontec —Calgary, AB
- Weekends as needed
- Maintenance
- Plumbing
- Travel
- Dental care
- Life insurance
Quick apply
Lead, ITSM and Asset Management
Defence Construction Canada —Ottawa, ON
- $93,938–$122,116 a year
- Hybrid work
- Bilingual
- Azure
- English
- Disability insurance
- Dental care
2d
Automotive Service Technician Foreman/Lead Technician
16869866 Canada Inc. —West Kelowna, BC
- $75,000–$110,000 a year
- Full-time
- In-person
- Automotive diagnostics
- Disability insurance
- Dental care
Quick apply
7d
HVAC Technician (Lead Install or Service)
Romaniuk Heating & Air Conditioning —Red Deer, AB
- $30–$45 an hour
- Full-time
- Customer service
- HVAC
Quick apply
Lead Carpenter
Lifestyle Home Products —Ottawa, ON
- $30–$35 an hour
- Full-time
- Carpentry
- Travel
- Power tools
Quick apply
Lead Mechanic
Weeks Construction Inc —McDougall, ON
- $35–$55 an hour
- Full-time
- Schematics
- Mechanic experience
- Supervising experience
- Wellness program
- Disability insurance
Quick apply
Lead Plumber / Site Lead
Natik Projects —Halifax, NS
- $45–$50 an hour
- Overtime
- Plumbing
- Travel
- In-person
- Dental care
Quick apply
13h
Experienced lead hand Deck Builder
McKenzie Decking —Guelph, ON
- $27–$40 an hour
- Seasonal
- Electrical experience
- Welding
- Construction experience
- Flexible schedule
Quick apply
Lead Carpenter
JMZ Contracting LTD. —Grande Prairie, AB
- $30–$36 an hour
- Full-time
- Carpentry
- English
- Organizational skills
- Paid time off
Quick apply
HVAC Install Lead Technicians
Romaniuk Heating & Air Conditioning —Edmonton, AB
- $35–$45 an hour
- Full-time
- Customer service
- HVAC
- Disability insurance
- Dental care
Quick apply
Senior Dental Treatment Coordinator/Team Lead
Confidential —Toronto, ON
- $28.00–$36.57 an hour
- Full-time
- Medical office experience
- Supervising experience
- Human resources
Quick apply
Lead HVAC Installation Technician
Haakon Mechanical Services —Metro Vancouver Regional District, BC
- From $76.52 an hour
- Full-time
- Assembly
- HVAC
- In-person
- Disability insurance
- Dental care
Quick apply
14d
Red Seal Carpenter/Lead Hand
All Canadian Renovations LTD. —Winnipeg, MB
- $25–$34 an hour
- Full-time
- Carpentry
- Assembly
- Electrical experience
- Disability insurance
- Dental care
Quick apply
Lead Hand HVAC Installer
Weiss Johnson —Edmonton, AB
- $32–$35 an hour
- Weekends as needed
- Heavy lifting
- Driving
- HVAC
- Dental care
- Paid time off
Quick apply

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Team Lead, Client Support

Rise People Inc. -
Vancouver, BC

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Job details

Full-time
$60,000–$75,000 a year
14 days ago

Qualifications

Bilingual
French
English
Payroll
PCP Certification
Customer support

Full job description

Rise to the challenge

Rise is Canada's complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

At Rise, we're changing how work happens and how people work. We'd love for you to join us and experience the most positive, challenging, and transformative part of your career.

About the role

Thousands of Canadian businesses rely on Rise every month to pay and manage their people. When something is time-sensitive and needs to be right the first time — a payroll that won't post, a remittance question, a compliance deadline — they come to our Client Support team.

Support is a fast-paced, heavy context-switching environment. We're looking for a hands-on Team Lead, Client Support, who leads from inside the queue. This means coaching in the thread, owning the hardest escalations, and keeping response times sharp while the work stays accurate. You'll report to the Director, Client Experience and own the day-to-day rhythm of a small team of support specialists.

The day-to-day

Work tickets alongside your team every day. You're one of the most active people in the queue.
Be the first point of escalation for your team, and own the hardest, most sensitive cases end-to-end, including direct client calls when a payroll or compliance issue can't wait.
Triage and prioritize by urgency so nothing time-critical slips. A blocking payroll issue is not a Monday problem.
Manage, coach, and develop a team of support specialists through consistent 1:1s, training, and feedback.
Own performance management for your team, including structured plans and follow-through.
Have input into hiring, and help onboard and ramp new team members.
Use AI tools to accelerate resolution and expand what the team can handle.
Track the metrics that matter (first-response time, time in queue by priority, reopen rate, CSAT) and report on your team's performance weekly.
Partner with Product and Engineering to eliminate recurring issues at the root.

About you

3+ years in customer or client support, with experience leading, mentoring, or coaching others.
A PCP (Payroll Compliance Professional) certification is required, or a willingness to become PCP-certified (which Rise will pay for).
Experience in payroll, HR tech, fintech, or similar regulated SaaS. You know why a missed remittance can't wait until Monday.
You thrive in a reactive, high-volume environment and stay calm and clear when a client is stressed and a deadline is looming.
Strong triage instincts. You can look at a full queue and know what needs to be worked on first.
Player-coach mentality. You're happy to carry the ticket load while developing the people around you.
Comfortable with performance management, including structured plans and follow-through.
Comfortable adopting AI tools to speed up resolution and expand team output.
Bonus: Bilingual proficiency in French and English.

What Rise offers

Rise is all about creating a positive company culture, both for our clients and our employees. We believe that happiness isn't the cause of employee engagement; it's the result.
The base salary for this position is $60,000 - $75,000, depending on experience, plus stock options.
We offer a remote work environment. On occasion, we may meet as a team or one-on-one in person.
Rise believes that time off is just as important as time spent working. We offer 3 weeks of paid vacation, flexible personal wellness days, as well as one day off for your birthday and your work anniversary.
We support your growth with a personal $1,000 learning and development budget to take courses, attend conferences, webinars, you name it!
We offer no-wait benefits. This means that starting your first day, you have access to our comprehensive benefits package, which includes dental, eye care, and $2,000 in counselling coverage, among many other great health benefits.

At Rise, we care more about where you're headed, not where you've been. We encourage people of all ages, backgrounds, identities, and orientations to apply.

Apply Now

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