HYUNDAI GLOVIS CANADA
GLOVIS Canada Inc.(GCI) began its history in August 2009. With its successful experience in the United States, GCI is established to provide Hyundai Glovis' expertise in logistics and synergy in operations to its Canadian counterparts- Hyundai Auto Canada Corp. and KIA Canada Inc.
WE ARE HIRING "Supervisor, Port & Rail (Vehicle Operations)"
Position Summary
We seek a detail-oriented and operations-focused Port & Rail Operations Coordinator specializing in Automotive Logistics to join our team. Responsible for executing and monitoring daily port, rail, and transportation operations to support timely vehicle movement and delivery while maintaining operational efficiency and service quality. Coordinate closely with port terminals, railways, trucking carriers, compound operators, HQ, and internal stakeholders to manage vehicle flow, minimize port dwell and transit delays, resolve operational disruptions, and support wholesale performance targets. Monitor operational KPIs, analyze transportation performance, provide operational visibility and reporting, and support continuous improvement initiatives to enhance shipment efficiency, vendor coordination, and customer service standards.
Primary Responsibilities
1. Execute daily port & rail operations including vehicle handling, dispatch, and movement coordination
- Execute and monitor daily port and rail operations to ensure vehicles are handled, processed, loaded, dispatched, and moved according to operational requirements.
- Coordinate daily vehicle movement with port operators, railways, trucking carriers, compound teams, and internal departments to support timely shipment and delivery.
- Follow up on daily operational priorities, pending units, urgent vehicles, and customer priority units to support stable vehicle flow.
- Review daily operation status and identify items that require vendor follow up, internal coordination, or management escalation.
- Support execution of approved operational plans, including shipment priorities, capacity plans, and alternative movement actions.
2. Monitor vehicle flow and minimize port dwell & transit time
- Monitor vehicle flow from port arrival to shipment and delivery, including port inventory, rail loading status, trucking dispatch, compound arrival, and dealer delivery progress.
- Track port dwell time, transit time, aging inventory, delayed units, and non moving vehicles to identify bottlenecks and operational risks.
- Work with vendors, customers, and internal teams to prioritize aged units, shippable units, urgent allocation, and wholesale required vehicles.
- Provide operational visibility on available inventory, expected shipment timing, delivery risks, and customer wholesale impact to support management decision making.
- Support actions to reduce unnecessary port dwell, improve vehicle turnaround time, and maintain stable inventory flow.
3. Coordinate with port, rail, and trucking partners for timely transportation
- Coordinate with port terminals, railways, trucking carriers, and compound operators to arrange timely and efficient vehicle transportation.
- Share daily priorities, shipment plans, available capacity, urgent movement requirements, and customer wholesale priorities with vendors and related internal teams.
- Follow up with vendors on operational constraints such as port congestion, railcar shortage, trucking capacity limitation, weather impact, system issue, or destination delay.
- Support coordination between transportation modes, including port to rail, port to truck, rail to compound, and compound to dealer movement.
- Maintain regular communication with transportation partners to secure operational support and support customer delivery requirements.
4. Track railcar allocation and shipment status; resolve delays and disruptions
- Track railcar supply, railcar allocation, rail loading status, shipment departure, ETA, and delivery status on a daily basis.
- Monitor rail performance and identify delays related to railcar supply, loading capacity, routing, waybill transmission, destination congestion, or operational disruption.
- Coordinate with rail providers, port operators, trucking carriers, and internal teams to resolve shipment delays and minimize impact on delivery and wholesale performance.
- Escalate major operational risks with clear root cause, expected impact, revised timing, and recommended actions.
- Support the development and execution of recovery plans for rail delays, port congestion, capacity shortage, or other transportation disruptions.
5. Monitor KPIs and report operational performance
- Monitor key operational KPIs such as port inventory, port dwell time, aging units, rail loading volume, truck dispatch volume, transit time, delivery performance, and wholesale progress.
- Prepare regular operational reports and status updates for management, customers, HQ, and internal stakeholders.
- Analyze operational data to identify trends, delay causes, capacity gaps, performance issues, and potential wholesale shortfalls.
- Provide clear summaries on current status, key risks, root causes, countermeasures, expected delivery volume, and impact to customer wholesale target achievement.
- Support management reporting and decision making by providing accurate operational data, explanations, and performance analysis.
6. Handle operational issues and support continuous improvement initiatives
- Handle daily operational issues and coordinate timely resolution with related parties.
- Manage exceptions such as vessel delay, port congestion, railcar shortage, EDI or system issue, vehicle hold, allocation issue, vendor delay, transportation disruption, and wholesale risk.
- Identify recurring operational issues and support improvement actions to reduce delays, prevent repeated problems, and improve shipment visibility.
- Support process improvement initiatives to enhance operational efficiency, strengthen vendor communication, and improve delivery performance.
- Coordinate with vendors and internal teams to execute approved countermeasures and follow up on results.
7. Coordinate with HQ and internal stakeholders on operations
- Coordinate with HQ, regional teams, customer facing teams, finance, system and EDI teams, and other internal departments regarding port and rail operations.
- Provide operational updates, shipment data, KPI results, wholesale status, risk explanations, and recovery plan updates required for management reporting and customer communication.
- Support internal alignment on operational priorities, customer requirements, vendor capacity, shipment planning, and alternative transportation options.
- Communicate operational issues, root causes, countermeasures, and expected impact clearly to related stakeholders.
- Ensure key operational information is shared accurately and on time to support business planning, customer service, and management decision making.
Experience
- 3+ years of direct experience in finished vehicle (automotive logistics) is required.
- 5+ years of experience finished vehicle (automotive logistics) industry is preferred.
- 1-3 years of supervisory experience is preferred.
Skills
- Strong organizational and time management skills.
- Problem-solving and operational decision making ability.
- Intermediate proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Fluency in Korean language is an asset but not mandatory.
- Ability to work in fast-past dynamic logistics environment.
We thank all applicants for their submissions, but only those who are shortlisted will be contacted.
Job Types: Full-time, Permanent
Pay: $52,000.00-$90,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- Mileage reimbursement
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home
Education:
- Bachelor's Degree (required)
Experience:
- Finished Vehicle (Automotive Logistics): 3 years (required)
Work Location: Hybrid remote in Mississauga, ON L5B 3C3
