THE COMPANY:
Our client is a well-established global transportation and logistics organization recognized for delivering customized supply chain and freight forwarding solutions across international markets. With a strong operational presence and commitment to service excellence, the organization continues to be a trusted partner within the logistics and customs brokerage industry.
COMPENSATION:
Competitive compensation package in the range of $65,000–$75,000*, commensurate with experience.
*The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates who fully meet all requirements and qualifications outlined in this posting and the official job description.
THE OPPORTUNITY:
Our client is seeking a Customs Brokerage Supervisor to oversee Air and Courier Low Value shipment operations within a high-impact team. This is a hands-on leadership role suited for an individual who is comfortable balancing daily operational responsibilities with team oversight, compliance, and process coordination in a fast-paced customs brokerage environment.
A strong emphasis of the role is CARM-related experience, including onboarding, filing voluntary entries through the CARM portal, and coordinating with surety providers regarding CARM bond requirements.
POSITION DESCRIPTION:
- Supervise and support day-to-day customs brokerage operations related to Air & Courier Low Value shipments
- Ensure timely and accurate customs clearance processing in compliance with CBSA regulations and internal procedures
- Provide leadership, guidance, and operational support to a team of customs professionals
- Manage CARM onboarding activities and support ongoing CARM compliance initiatives
- Prepare and/or oversee voluntary entries submitted through the CARM portal
- Coordinate with surety providers regarding customs bonds and related compliance matters
- Review customs documentation for completeness and accuracy
- Support operational process improvements and workflow efficiencies
- Act as a point of escalation for customs-related operational issues and shipment exceptions
- Maintain strong communication with internal departments, customers, carriers, and government agencies
- Performs other duties as required
QUALIFICATIONS:
- Minimum 5 years’ experience within customs brokerage or freight forwarding industry
- Prior supervisory or team lead experience preferred
- Strong working knowledge of CBSA regulations, customs clearance procedures, and low-value shipment processing
- Strong organizational skills with the ability to prioritize within a deadline-driven environment
- Excellent communication, leadership, and problem-solving abilities
- Detail-oriented with a strong focus on accuracy and compliance
- Ability to work effectively within a fast-paced operational environment
- Proficiency with Microsoft Office, especially in Excel
LOCATION:
Mississauga, Ontario
POSITION TITLE:
Customs Brokerage Supervisor
EMPLOYMENT TYPE:
Permanent, Full Time
EDUCATION:
Customs Certified Specialist (CCS) designation is an asset.
REQUIRED TRAVEL:
No
RELOCATION ASSISTANCE:
No
MANAGES OTHERS:
Yes
CONTACT:
Syeda Saher – Director, Strategic Talent Acquisition
HOW TO APPLY:
Please click on the “APPLY” button located elsewhere on this job posting (preferred) or email your resume to: [email protected]
JOB CATEGORY:
Logistics/Distribution/Warehousing
INDUSTRY:
Customs Brokerage & Freight Forwarding
JOB ORDER NUMBER:
10579
EXISTING VACANCY:
This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.
USE OF ARTIFICIAL INTELLIGENCE:
We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision-making as to candidate suitability.
WHAT ARE WE KNOWN FOR AND HOW DO WE HELP?
- Helping talented professionals secure new, exciting and rewarding career opportunities
- Treating each unique individual with professionalism, respect and integrity
- Meeting your distinct needs by matching you with the right corporate culture
FOLLOW US FOR THE LATEST JOBS, CAREER ADVICE AND JOB MARKET TRENDS:
- Website: https://www.stoakley.com/
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Pay: $65,000.00-$75,000.00 per year
Work Location: In person
