British Columbia Wilderness lodge Jobs – 35 Openings This Week

Guest Relations Manager
Gostlin Keefer Lake Lodge —Keefer Lake, BC
- $32–$40 an hour
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Dental care
- Work from home
Quick apply
Lead Cook
Cross River Education and Retreat Centre —Radium Hot Springs, BC
- $4,000–$4,500 a month
- Temporary
- Cooking
- English
- In-person
Quick apply
Relief Chef Aboard Expedition Vessel
Maple Leaf Adventures Corp —British Columbia
- $325–$350 a day
- Temporary
- Remote
- Microsoft Excel
- Cooking
- Presentation skills
- Flexible schedule
Quick apply
Lodge Services
Fernie Wilderness Adventures —Fernie, BC
- $22 an hour
- Seasonal
- Customer service
- In-person
Quick apply
3d
Assistant Chef
Skeena Spey Riverside Wilderness & Lodge —Terrace, BC
- $200–$285 a day
- Weekends as needed
- Hospitality
- In-person
- Restaurant experience
Quick apply
Kitchen Staff/Cook
Wahous Wilderness Lodge —Tofino, BC
- $17.85–$25.00 an hour
- Seasonal
- Serving
- Sanitation
- Cooking
Quick apply
Store Clerk/Cashier
Liard Hotsprings Lodge —Liard River, BC
- $230 a day
- Weekends as needed
- Customer service
- Basic math
- In-person
- Store discount
Quick apply
Second Guide
Baldface —Central Kootenay F, BC
- $220 a day
- First Aid Certification
- Communication skills
8d
Housekeeper
Tyax Lodge & Heliskiing —Gold Bridge, BC
- High school diploma or GED
- Cleaning
- Communication skills
Quick apply
Lodge Maintenance Technician (Mechanical & Electrical)
The Chilko Experience —Tatla Lake, BC
- $850–$1,200 a week
- Temporary
- Schematics
- Maintenance
- In-person
Quick apply
10d
Maintenance Technician / Groundskeeper
Tyax Lodge & Heliskiing —Gold Bridge, BC
- $21–$23 an hour
- Customer service
- Hotel
- Driving
Quick apply
General Manager (Shearwater Resort LLP)
Shearwater Resort LLP —Denny Island, BC
- $90,000–$110,000 a year
- Full-time
- Hospitality
- Public speaking
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
12d
Property Supervisor
Gostlin Keefer Lake Lodge —Keefer Lake, BC
- $28–$30 an hour
- Full-time
- Carpentry
- Microsoft Excel
- Maintenance
Quick apply
Marine and Facilities Manager
Nootka Marine Adventures —Tahsis, BC
- $1,360 a week
- Customer service
- Supervising experience
- In-person
Quick apply
Obstetrics & Gynecology
Northern Health —Terrace, BC
- $2,222 a day
- Immediate opening
Family Practice
Island Health —Comox, BC
- $4,400 a month
- Full-time
- In-person
Family Medicine
Northern Health —Terrace, BC
- Full-time
- Medicine
- Relocation assistance
General Internal Medicine
Northern Health —Terrace, BC
- From $600,000 a year
- Medicine
- Doctoral degree
- Relocation assistance
Senior Accountant (.6FTE)
Tyax Lodge & Heliskiing —Pemberton, BC
- $70,000–$85,000 a year
- Part-time
- Finance
- Accounting
- Budgeting
Quick apply
Emergency Medicine
Northern Health —Terrace, BC
- $3,000 a day
- Immediate opening

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wilderness lodge jobs near british columbia

Guest Relations Manager

Gostlin Keefer Lake Lodge -
Keefer Lake, BC

Quick apply

Job details

Permanent | Full-time
$32–$40 an hour

Qualifications

CRM software
Hospitality
Sales
Customer service
Organizational skills
Front desk
Guest services
Leadership
Communication skills
Hotel experience

Full job description

Job Summary

Gostlin Keefer Lake Lodge is seeking an experienced and proactive Guest Relations Manager to lead the Guest Relations department at our luxury, off-grid, lakeside mountain lodge in British Columbia.

This role oversees all guest communications including pre-arrival coordination, booking administration and processes, and on-site guest experience across Catskiing programs, Weddings, Corporate Retreats, and Private Events.

The Guest Relations Manager leads the Guest Relations team, owns departmental systems and standards, and works closely with senior leadership, operations teams, and marketing to ensure smooth delivery and sustained growth in both guest experience and bookings.

This is a hands-on leadership role requiring strong organizational skills, attention to detail, and the ability to remain calm and solutions-focused in a dynamic, remote environment.

Key ResponsibilitiesDepartment Leadership & Team Management

Lead, and support the Guest Relations team
Set daily priorities, delegate workflows, and manage coverage during peak periods
Conduct onboarding, training, coaching, and regular performance check-ins
Maintain consistent service standards and quality control across all guest communications
Foster a positive, professional, and collaborative team culture
Identify staffing needs and participate in recruitment as required

Guest Relations & Booking Oversight

Oversee all guest inquiries, reservations, and pre-arrival coordination
Review and approve proposals, contracts, and booking documentation
Ensure accuracy of pricing, billing details, deposit tracking, and payment schedules
Manage complex or escalated guest inquiries and service recovery situations
Maintain CRM accuracy, database integrity, and reporting consistency

Sales, Marketing & Lead Growth

Collaborate with the Marketing team to support booking growth across all programs
Contribute to the development and execution of sales strategies that convert leads into confirmed bookings
Track and analyze where bookings originate (marketing channels, referrals, repeat guests, campaigns)
Maintain clean lead-source data within the CRM to support accurate reporting
Use booking and lead data to identify trends and opportunities for growth
Provide insights to leadership and marketing to help pivot marketing focus and budget based on performance and conversion data

Event, Program & Operational Coordination

Lead guest coordination for Weddings, Corporate Retreats, and Catski programs
Develop and maintain event timelines, operational documents, and guest itineraries
Collaborate with Operations, Lodge, Kitchen, and Mountain teams to align guest expectations with on-the-ground delivery
Attend and contribute to weekly operations and leadership meetings
Provide on-site leadership presence during major programs and events

Systems, Processes & Continuous Improvement

Maintain and improve departmental systems, templates, and workflows
Identify opportunities to improve efficiency, communication, and conversion rates
Ensure Guest Relations processes align with lodge operations, marketing initiatives, and seasonal priorities
Support forecasting, reporting, and performance reviews related to bookings and guest experience

On-Site Guest Experience Leadership

Act as a primary Guest Relations point of contact on-site during programs when required
Support guest arrivals, orientations, and departures when required
Lead service recovery and guest issue resolution with professionalism and discretion
Represent the lodge in a calm, confident, and polished manner at all times

Skills & Qualifications

Strong leadership experience in guest relations, hospitality, tourism, or events
Proven ability to manage and develop a team
Experience supporting or collaborating on sales and marketing initiatives
Strong organizational skills and high attention to detail
Excellent written and verbal communication skills
Comfortable working with CRM systems, lead tracking, and reporting data
Confident decision-maker with strong problem-solving abilities
Calm, adaptable, and professional under pressure
Willingness to work in a remote, rotational environment

Salary & Schedule

$32–$40 per hour, based on experience
Participation in gratuities program
Shared staff accommodation and meals provided during scheduled on-site work rotations
Combination of on-site rotational work and remote administrative days
Schedule aligned with seasonal program calendar

Why Work with Us

Senior leadership role within a year-round luxury adventure operation
Opportunity to shape guest experience, sales strategy, and team development
Work across Catskiing, Weddings, and Corporate Retreats
Staff accommodation and meals during rotations
Staff appreciation and recognition programs
Access to lodge activities including Catskiing, hiking, paddling, and more
Supportive leadership team in a breathtaking wilderness setting

Location

Keefer Lake Lodge is located in a remote backcountry setting near Cherryville, BC. Daily commuting is not feasible for most applicants. Shared staff accommodation and meals are provided during scheduled work rotations.

Ready to Join Us?

Please send your resume and cover letter to [email protected]
Subject line: Guest Relations Manager Application

Pay: $32.00-$40.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site gym
Work from home

Work Location: Hybrid remote in Keefer Lake, BC

Quick apply

Refine Your Search

wilderness lodge jobs in british columbia

Guest Relations Manager

Lead Cook

Relief Chef Aboard Expedition Vessel

Lodge Services

Assistant Chef

Kitchen Staff/Cook

Store Clerk/Cashier

Second Guide

Housekeeper

Lodge Maintenance Technician (Mechanical & Electrical)

Maintenance Technician / Groundskeeper

General Manager (Shearwater Resort LLP)

Property Supervisor

Marine and Facilities Manager

Obstetrics & Gynecology

Family Practice

Family Medicine

General Internal Medicine

Senior Accountant (.6FTE)

Emergency Medicine

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