Calgary Ab Customer experience & scheduling coordinator Jobs – 76 Openings This Week

Customer Experience & Scheduling Coordinator
White Glove Painting —Calgary, AB
- $20–$26 an hour
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Work from home
- Flexible schedule
Quick apply
13h
Residential Design & Client Experience Coordinator
Confidential —Calgary, AB
- $60,000–$75,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organizational skills
- Wellness program
- Dental care
Quick apply
8h
Service Coordinator / Dispatcher
Prevent Mechanical —Calgary, AB
- $25–$27 an hour
- Full-time
- English
- Analysis skills
- Data entry
- Dental care
- Paid time off
Quick apply
Service Appointment Coordinator
Wheaton Honda West —Calgary, AB
- $36,000–$42,000 a year
- Immediate opening
- Customer service
- High school diploma or GED
- Computer skills
- Disability insurance
- Dental care
Quick apply
14d
Branch Care Coordinator
Air Liquide —Calgary, AB
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Dental Administrator
Fish Creek Dental —Calgary, AB
- $20–$33 an hour
- Full-time
- Customer service
- Organizational skills
- Computer skills
- Dental care
- Paid time off
Quick apply
Service Coordinator
ICE WESTERN SALES LTD. —Calgary, AB
- $25–$30 an hour
- Full-time
- Microsoft Office
- Analysis skills
- HVAC
- Dental care
- Employee assistance program
Quick apply
9d
Technical Procurement Specialist, Steel
BEUMER Group —Calgary, AB
- Full-time
- Engineering
- Microsoft Office
- Project management
- Dental care
- Paid time off
Quick apply
Project Coordinator
ALLMAR INC. —Calgary, AB
- $58,000–$68,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Project Manager
Hardline Engineering —Calgary, AB
- $100,000–$170,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Disability insurance
Quick apply
Manufacturing Project Coordinator
ATCO Structures & Logistics —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Maintenance Scheduler
Heavy Metal Equipment & Rentals —Alberta
- 12 hour shift
- Microsoft Office
- Databases
- In-person
- Disability insurance
- Dental care
Quick apply
Maintenance Coordinator
Heavy Metal Equipment & Rentals —Alberta
- Full-time
- Microsoft Excel
- Heavy lifting
- Customer service
- Disability insurance
- Dental care
Quick apply
Bilingual Fleet Maintenance Coordinator
Lineage Logistics —Calgary, AB
- Full-time
- Bilingual
- Maintenance
- English
- Disability insurance
- Dental care
Quick apply
Medical Office Assistant
The Dermatology Philosophy™ —Calgary, AB
- $22–$23 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Dental care
- Vision care
10d
Client Experience Coordinator
Allrush Print and Apparel —Calgary, AB
- $20.50–$22.00 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Store discount
- Wellness program
Quick apply
2d
Client Services Coordinator
ParaMed —Calgary, AB
- Full-time
- Customer service
- Administrative experience
- Computer skills
- Dental care
- Employee assistance program
Quick apply
ADMISSION COORDINATOR
Academy of Learning Career College —Calgary, AB
- $45,000–$50,000 a year
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
10d
Business Coordinator
Timeless Furniture Corporation —Calgary, AB
- $50,000–$65,000 a year
- Full-time
- CRM software
- Inventory management
- Customer service
- Dental care
- Vision care
Quick apply
Administrative & Customer Service Coordinator
ShinePro Auto Detailing Inc. —Calgary, AB
- $15–$18 an hour
- Seasonal
- Remote
- Microsoft Word
- Google Suite
- Customer service
Quick apply
5d

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customer experience & scheduling coordinator jobs near calgary ab

Customer Experience & Scheduling Coordinator

White Glove Painting
Calgary, AB

Quick apply

Job details

Full-time
$20–$26 an hour
13 hours ago

Qualifications

CRM software
Residential painting
Sales
Construction painting
Customer service
No experience needed

Full job description

Compensation:$20–$26/hour, depending on experience

Bonus: $300/month KPI bonus + reactivation commission

Position Type: Part-time or full-time, depending on fit and availability

About White Glove Painting

White Glove Painting is a premium residential painting company serving Calgary and the surrounding area. We specialize in high-quality interior painting, exterior painting, cabinet refinishing, and detailed residential finishing work.

Our company is built around professionalism, trust, clear communication, and doing the job properly. From the first phone call to the final walkthrough, we want customers to feel that they are dealing with a company that is organized, reliable, and genuinely cares about their home.

We are looking for a sharp, professional, and highly organized **Customer Experience & Scheduling Coordinator** to help manage incoming leads, book estimates, support our sales team, and make sure no customer falls through the cracks.

About the Role

This role is one of the most important positions in our company.

When a potential customer fills out a form, calls our business, or requests an estimate, you will often be their first interaction with White Glove Painting. Your job is to respond quickly, communicate professionally, gather the right information, and help get qualified customers booked for estimates.

You will also help manage follow-up with customers who have received estimates but have not yet approved the job. This includes reactivating older opportunities, keeping the CRM organized, and helping our sales team stay on top of active and dormant leads.

This is not just a basic receptionist role. We are looking for someone who is fast, detail-oriented, comfortable on the phone, and motivated by helping the business grow.

Key Responsibilities

Call new leads quickly when they come in during scheduled working hours
Answer incoming calls professionally and represent the company well
Book qualified customers for in-home estimates or consultation calls
Follow up with missed calls, after-hours inquiries, and uncontacted leads
Send confirmation messages and appointment reminders to customers
Gather important project details from customers before estimates
Enter and update customer information in the CRM
Keep lead stages, notes, contact details, and follow-up dates organized
Support the sales team by making sure they have clean customer notes before appointments
Follow up with customers who received estimates but have not yet approved the work
Help reactivate dormant estimates and move interested customers back into the sales process
Make sure no active lead or estimate sits untouched without a next step
Communicate professionally with salespeople, project managers, and customers
Help improve the overall customer experience from first contact through booked estimate

What We’re Looking For

The right person for this role is professional, organized, and proactive. You do not wait around for someone to tell you what to do. You see what needs to be followed up on, and you make sure it gets done.

You should be:

Excellent on the phone
Comfortable making outbound calls
Fast to respond and highly reliable
Warm, professional, and confident with customers
Organized with details, notes, and follow-up tasks
Comfortable using CRM software, calendars, email, and basic office systems
Able to follow scripts, processes, and checklists
Persistent without being pushy
Calm under pressure
Good at communicating with customers and internal team members
Motivated by measurable results

Experience That Would Be Helpful

Experience in any of the following would be an asset:

Customer service
Reception or office administration
Appointment setting
Inside sales support
Home services or trades administration
Real estate, dental, medical, or professional office reception
CRM or scheduling software
Call centre or phone-based customer service

Painting or construction experience is not required, but you must be willing to learn our services and process.

Compensation

This position pays **$20–$26/hour**, depending on experience and fit.

This role also includes a **$300 monthly performance bonus** when key performance standards are met.

The monthly bonus is based on clear benchmarks, including:

90%+ of new leads called within 5 minutes during scheduled work hours
After-hours leads followed up within 2 hours of opening the next business day
All uncontacted leads followed up according to our scheduled process
CRM information updated accurately and consistently
No active leads or estimates sitting untouched without a next step
Booking rate maintained above the agreed baseline

This role also includes a **reactivation commission**. When an estimate has been sitting unapproved for more than 14 days and you help reactivate that customer into a booked job, you will earn **2% of collected revenue** from that job.

Who This Role Is Not For

This role is probably not a fit if you dislike making phone calls, avoid follow-up, get overwhelmed by details, or prefer to wait for instructions instead of taking initiative.

This role is a great fit for someone who enjoys being organized, talking to people, keeping things moving, and helping turn customer inquiries into real booked appointments.

How to Apply

Please apply with your resume and a short note explaining why you think you would be a strong fit for this role.

In your note, please include a brief answer to this question:

A new customer lead comes in while you are working on another task. What would you do?

Pay: $20.00-$26.00 per hour

Benefits:

Flexible schedule
Work from home

Work Location: Hybrid remote in Calgary, AB T2E 6L1

Quick apply

Refine Your Search

customer experience & scheduling coordinator jobs in calgary ab

Customer Experience & Scheduling Coordinator

Residential Design & Client Experience Coordinator

Service Coordinator / Dispatcher

Service Appointment Coordinator

Branch Care Coordinator

Dental Administrator

Service Coordinator

Technical Procurement Specialist, Steel

Project Coordinator

Project Manager

Manufacturing Project Coordinator

Maintenance Scheduler

Maintenance Coordinator

Bilingual Fleet Maintenance Coordinator

Medical Office Assistant

Client Experience Coordinator

Client Services Coordinator

ADMISSION COORDINATOR

Business Coordinator

Administrative & Customer Service Coordinator

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