Gravenhurst, On Customer service associate i Jobs – 12 Openings This Week

Customer Service Representative
YORK1 —Bracebridge, ON
- $41,500–$43,000 a year
- Weekends as needed
- Customer service
- Communication skills
- Dental care
Quick apply
11d
Customer Service Representative
Pride Marine Group Ltd. —Bracebridge, ON
- $22–$26 an hour
- Weekends as needed
- Customer service
- English
- Data entry
- Disability insurance
- Dental care
Quick apply
17h
Bilingual Logistics Customer Service Representative (Remote)
ProTemps Canada —Ontario
- $55,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
1d
Customer Service Associate I
Dollar Tree —Bracebridge, ON
- $17.60 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Customer Service Representative
GFL Environmental —Bracebridge, ON
- Customer service
- High school diploma or GED
11d
Customer Service Assistant
Town of Bracebridge —Bracebridge, ON
- $18.21 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
Customer Service Representative (Fixed Term)
LCBO —Bala, ON
- $20.82 an hour
- 8 hour shift
- Bilingual
- English
- In-person
3d

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HVAC Customer Service Representative (CSR)
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The ideal candidate will be the first point of contact for our customers, handling incoming calls, scheduling service appointments, dispatching technicians, and…
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Generating sales face-to-face with residential customers. ✔* Paid full training program. We are recognized for service quality and strong field performance.
$60,000–$120,000 a year
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Customer Service Representative

YORK1 -
Bracebridge, ON

Quick apply

Job details

Full-time | Contract
$41,500–$43,000 a year
11 days ago

Qualifications

Customer service
Post-secondary education
Waste management
Communication skills

Full job description

About YORK1:
YORK1 is a leader in environmental and industrial services, delivering sustainable waste management solutions across Ontario. With a growing fleet and strong regional presence, we are committed to safety, operational excellence, and continuous improvement. Our culture is rooted in innovation and accountability. Join a company that invests in its people and positively impacts the communities we serve.

Compensation & Benefits:

Competitive salary based on your experience
Health and dental coverage for yourself and your dependents
RRSP matching to help you plan for the future
Ongoing training and development to support your growth and career progression

Salary Range: $41,500 – $43,000 per year

Position Overview:

The Customer Service Representative (CSR) is responsible for delivering excellent customer service and supporting clients in managing waste disposal and recycling services. This role involves accurately inputting orders, handling customer inquiries, resolving issues, coordinating service requests, and ensuring customer satisfaction.

Key Functions & Duties:

Serve as the primary point of contact for customers, providing professional and courteous assistance via phone, email, or in-person interactions.

Respond to customer inquiries regarding waste disposal and recycling services, billing, service scheduling, and general information.

Provide accurate and detailed information to customers about available waste management solutions, pricing, and service options.

Assist customers in setting up new accounts, modifying existing service arrangements, and addressing account-related inquiries.

Coordinate service requests, including scheduling waste pickups, bin placements, or container exchanges, ensuring timely and efficient service.

Address and resolve customer complaints, concerns, or issues, escalating complex problems to appropriate departments or management as needed.

Maintain accurate customer records and documentation, including updating account information, service notes, and communication logs.

Process customer payments, invoices, and billing adjustments accurately and in accordance with company policies and procedures.

Collaborate with internal teams, such as operations and sales, to ensure smooth coordination of service delivery and customer requirements.

Stay updated on industry regulations, service offerings, and waste management best practices to provide informed and up-to-date assistance to customers.

Continuously seek opportunities to enhance customer satisfaction and loyalty through proactive communication, problem-solving, and personalized service.

Follow company guidelines and compliance requirements related to data protection, confidentiality, and privacy of customer information.

Maintaining a positive and professional demeanor reflects the company's values and commitment to customer satisfaction.

Required Qualifications and Skills:

Post-secondary education (college or university) preferred; or an equivalent combination of education and experience.

Previous experience in customer service or a similar role, preferably in the waste management

Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.

Strong customer service skills and a passion for assisting and resolving customer inquiries.

Active listening skills to understand customer needs and concerns and provide appropriate solutions.

Ability to handle multiple tasks and prioritize work in a fast-paced environment.

Attention to detail and accuracy in data entry and maintaining customer records.

Exhibit patience and the ability to handle challenging customer situations with professionalism.

Flexibility to adapt to changing schedules or work demands, including occasional weekends or evenings.

Why work with YORK1?

Our employees are important in helping us achieve our mission of providing exceptional service and innovative solutions through our infrastructure and environmental services to some of Ontario's largest commercial and residential projects. They are the foundation of our success and represent our greatest strength. We focus on investing in our employees through career development programs, training, and internal opportunities and advancement. We are building a culture of success you can be a part of right here and now!

Quick apply

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