Hamilton, On Service delivery manager Jobs – 63 Openings This Week

Project Manager
I3D Canada - Burloak Technologies —Oakville, ON
- $80,500–$100,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Project Manager
KUBES STEEL INC. —Stoney Creek, ON
- $80,000–$100,000 a year
- Full-time
- AutoCAD
- Customer service
- Engineering
- Disability insurance
- Dental care
Quick apply
12d
Assistant Community Manager
Parkbridge Lifestyle Communities —Freelton, ON
- $50,000–$55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Assistant Community Manager
QuadReal Property Group —Freelton, ON
- $50,000–$55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Business Development Manager - Mr. Sub
MTY Group —Hamilton, ON
- $65–$75 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Sales
- Microsoft Office
- Profit sharing
- Disability insurance
Quick apply
Office Manager
Garden Gallery —Burlington, ON
- $25,000–$32,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Project Manager - Manufacturing
Superior Boiler Works and Welding Limited —Stoney Creek, ON
- $80,000–$100,000 a year
- Full-time
- AutoCAD
- Engineering
- ERP systems
- Disability insurance
- Dental care
Quick apply
1d
Program Manager (42250)
Cameco —Ontario
- $184,200–$230,300 a year
- Full-time
- PMP
- Engineering
- Bachelor's
- Disability insurance
- Dental care
Call Centre Supervisor (Team Leader)
DARTS —Hamilton, ON
- $75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Vision care
Quick apply
20h
Launch Manager
PM-Services —Ancaster, ON
- $105,000–$125,000 a year
- Full-time
- Engineering
- Microsoft Office
- Assembly
Quick apply
Customer Success Manager
Unleashd Technologies Ltd. —Hamilton, ON
- $75,000–$95,000 a year
- Bilingual
- Travel
- Communication skills
- Dental care
- Paid time off
Quick apply
Project Manager
FirstOntario Credit Union —Hamilton, ON
- $81,110–$111,527 a year
- Weekends as needed
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
- Employee assistance program
Quick apply
Business Partner, People & Culture
Burlington Hydro Inc. —Burlington, ON
- $95,000–$115,000 a year
- Hybrid work
- Microsoft Office
- Bachelor's
- Human resources
- Dental care
- Work from home
Program Manager, Sr. Specialist
L3Harris Technologies —Waterdown, ON
- $102,000–$152,000 a year
- PMP
- Master's degree
- Project management
Project Manager
CEM Engineering —Burlington, ON
- $120,000–$160,000 a year
- Full-time
- PMP
- Analysis skills
- Project management
Quick apply
7d
Customer Relationship Manager
LUX TRIP INC. —Hamilton, ON
- $34,400.00–$97,057.71 a year
- Full-time
- Bilingual
- Spanish
- Customer service
Quick apply
6h
Operations Director
Hamilton Bike Share —Hamilton, ON
- $73,222–$82,347 a year
- Full-time
- Management
- Heavy lifting
- Data analysis skills
- Employee assistance program
- Life insurance
Quick apply
Operations Manager
Paladin Security —Hamilton, ON
- $85,000–$100,000 a year
- Full-time
- Customer service
- Business
Quick apply
Senior Project Manager
Capgemini —Burlington, ON
- $73,150–$174,000 a year
- PMP
- Project management
- Bachelor's
- Disability insurance
- Dental care
7d
Senior Project Manager
Capgemini Sogeti —Burlington, ON
- $73,150–$174,000 a year
- PMP
- Project management
- Bachelor's
- Disability insurance
- Dental care
7d

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service delivery manager jobs near hamilton, on

Project Manager

I3D Canada - Burloak Technologies
Oakville, ON

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Job details

Full-time
$80,500–$100,500 a year
6 days ago

Qualifications

Microsoft Word
CAPM
Microsoft Excel
Microsoft Outlook
PMP
Engineering
ERP systems
Microsoft Office
Schedule management
Analysis skills
Project management
Bachelor's
Organizational skills
Manufacturing
Microsoft Project
Business
Operations
Communication skills
Time management

Full job description

Description:

About Us:

Burloak Technologies is a leader in the additive manufacturing industry and provides engineering services for additive manufacturing, materials development, high precision CNC machining and metrology. Burloak Technologies works with the most innovative companies in the space, aerospace, automotive and industrial markets to rapidly transition their most challenging part designs to be additively manufactured at scale.

Position Summary:

The Project Manager is a customer-facing role that serves as a critical link between customers and internal teams, ensuring that orders are expertly managed from handover through execution in a dynamic, high-performance manufacturing environment. Reporting to the VP of Operations, this role is responsible for managing the handover of orders from the Business Development team and translating customer and commercial requirements into clear, actionable inputs for internal teams.
Operating with moderate autonomy, the Project Manager serves as a key information conduit between customers, the PMO, and internal departments, working closely with the Project Coordinator to ensure customer purchase orders and timelines are accurately converted into department-level execution plans.
This role is central to ensuring customer commitments are met, project compliance is maintained, and internal teams remain aligned on priorities and deliverables. Success in this position requires strong organizational skills, clear communication, and the ability to coordinate effectively across a fast-paced manufacturing environment.

Key Responsibilities:

Customer and Order Management

Manage the handover of new orders from the Business Development team, ensuring all commercial and technical requirements are clearly documented and communicated to internal stakeholders.
Serve as the primary point of contact for customers throughout the project lifecycle, maintaining professional, timely, and transparent communication.
Coordinate and facilitate customer meetings, track action items, and follow up on outstanding deliverables.
Monitor and manage customer timelines, contractual commitments, and delivery requirements to ensure alignment with internal execution plans.
Translate customer and commercial requirements into clear, structured inputs that enable internal planning, scheduling, and production teams to execute effectively.

Project Scheduling and Compliance

Maintain and manage the master project schedule, ensuring it accurately reflects current priorities, milestones, and customer commitments.
Ensure all projects comply with internal PMO processes, documentation standards, and applicable regulatory requirements.
Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.
Manage all customer documentation, including all output documentation using best practices and secure file transfer
Monitor project progress against contractual and customer requirements, identifying variances and escalating risks to the VP of Operations, as required.
Coordinate with the Project Coordinator to ensure customer requirements are translated into accurate department-level work plans.
Support the continuous improvement of PMO processes, templates, and documentation practices.
Act as the focal and ensure compliance with all Trade and Export Control, including Canada Controlled Goods Program.
Support development/internal project planning, as required.

Cross-Functional Coordination and Communication

Act as a reliable and organized conduit between customers, the PMO, and internal departments including operations, engineering, quality, and additive manufacturing.
Provide timely and accurate project status updates to internal stakeholders and customers, ensuring all parties remain aligned on priorities and deliverables.
Coordinate with Project Coordinator and operational teams to support effective sequencing of work and on-time delivery.
Manage all communications and data flow with customer.
Participate in internal project reviews, escalating issues proactively and supporting resolution of schedule or quality risks.

Documentation and Reporting

Maintain accurate and up-to-date project records within the ERP system and PMO tools, including order status, milestones, and customer communications.
Prepare and distribute project reports, meeting summaries, and status updates as required.
Support the development and maintenance of standard PMO documentation, including project trackers, customer communication logs, and schedule templates.
Perform other duties and responsibilities as assigned to support departmental and organizational objectives

Requirements:

Technical Skills & Experience

Minimum 5 years of experience in a Project Management or similar PMO-related role, preferably within a manufacturing, engineering, or project-driven environment.
Proficiency with Microsoft Office products including MS Project, Excel, Outlook, Word, and related tools.
Experience using ERP systems for order management, project tracking, and status reporting.
Demonstrated ability to manage and maintain master project schedules across multiple concurrent projects.
Familiarity with standard PMO tools, methodologies, and documentation practices.
Experience coordinating customer-facing deliverables and managing external stakeholder relationships.
Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Clear and professional communication skills, both written and verbal.

Industry & Functional Knowledge

Experience in custom engineered manufacturing, defense, aerospace, or similarly regulated production environment
Familiarity with contractual requirements, purchase order management, and customer-facing project coordination.
Understanding of how project schedules integrate with production planning and operational execution.
Familiar with Canada Controlled Goods Program, ITAR, CMMC

Education and Professional Attributes

Bachelor’s degree in business, engineering, operations management, or a related field; equivalent experience will also be considered.
Project management certification (PMP, CAPM, or equivalent) is considered an asset.
Demonstrates strong analytical and organizational skills with the ability to manage complexity and maintain accuracy under pressure.
Communicates clearly and professionally across all levels of the organization, from production teams to senior leadership and external customers.
A reliable and detail-oriented professional who anticipates issues, communicates proactively, and takes ownership of outcomes.
Thrives in a collaborative, team-oriented environment and contributes positively to the culture of the PMO and broader organization.
Comfortable navigating ambiguity and adapting quickly to changing priorities while maintaining focus on customer commitments and internal deliverables.

Pay Range:

The expected base salary range for this position is $80,500 - $100,500 CAD annually. Actual compensation will be determined based on the successful candidate's skills, experience, education, and qualifications. This position is also eligible to participate in the Annual Incentive Plan (AIP).

Other Information:

This posting reflects an existing vacancy in accordance with applicable Ontario employment legislation.

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Refine Your Search

service delivery manager jobs in hamilton, on

Project Manager

Project Manager

Assistant Community Manager

Assistant Community Manager

Business Development Manager - Mr. Sub

Office Manager

Project Manager - Manufacturing

Program Manager (42250)

Call Centre Supervisor (Team Leader)

Launch Manager

Customer Success Manager

Project Manager

Business Partner, People & Culture

Program Manager, Sr. Specialist

Project Manager

Customer Relationship Manager

Operations Director

Operations Manager

Senior Project Manager

Senior Project Manager

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