Laval Qc Customer service team lead Jobs – 1172 Openings This Week

Director of Product Management, Automotive
Bumper to Bumper —Boucherville, QC
- From $130,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Inside Sales Professional - Bilingual
Manitoulin Group of Companies —Pointe-Claire, QC
- Full-time
- Bilingual
- English
- Organizational skills
- Profit sharing
- Tuition reimbursement
Quick apply
Product Manager – SIGINT Product Line
Octasic Inc. —Montréal, QC
- Full-time
- Hybrid work
- Computer science
- English
- Master's degree
- Commuter benefits
Quick apply
Mapping Team Lead
Trane Technologies —Montréal, QC
- $66,300–$94,850 a year
- Full-time
- Bilingual
- Engineering
- System design
Transportation Night Supervisor
National Shunt Service LLC —Boucherville, QC
- From $65,000 a year
- Weekends as needed
- Microsoft Office
- Analysis skills
- Supervising experience
Quick apply
3d
Class 1 Truck Driver - Afternoons (2 Shift Openings)
ATS Healthcare —Laval, QC
- $27 an hour
- Full-time
- Bilingual
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Class 1 Truck Driver - Afternoons ( 2 Shift Openings)
ATS Healthcare —Montréal, QC
- $27 an hour
- Full-time
- Bilingual
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Mechanic
Crown Lift Trucks ULC —Varennes, QC
- Day shift
- Schematics
- Customer service
- Forklift
- Disability insurance
- Dental care
Quick apply
Technician Lead
Trane Technologies —Laval, QC
- $50.79 an hour
- Overtime
- Bilingual
- English
- Continuous improvement
Commercial HVAC Service Technician
CaptiveAire —Montréal, QC
- $70,000–$90,000 a year
- Bilingual
- Heavy lifting
- Schematics
- Designated paid holidays
- Disability insurance
Quick apply
Manager, Capital Modelling, Corporate Actuarial
TD Bank —Montréal, QC
- $140,000–$165,000 a year
- Full-time
- Microsoft Excel
- Management
- English
- Paid time off
11d
Manager
Archibald Microbrasserie —Dorval, QC
- $60,000–$70,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
Branch Manager
Line Up Aviation —Montréal, QC
- $100,000–$120,000 a year
- Full-time
- Sales
- Engineering
- ERP systems
Quick apply
5d
Lead Generator - Office Downtown Montreal
Digitech Payments —Montréal, QC
- $18–$24 an hour
- Full-time
- Sales
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Customer Service Representative/Inside Sales
BDI Canada inc. —Saint-Laurent, QC
- $60,000–$75,000 a year
- Overtime
- Bilingual
- Sales
- Customer service
- Profit sharing
- Dental care
Quick apply
Sales Development Representative (SDR)
Federal Steel Equipment Ltd. —Lachine, QC
- From $41,600 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
3d
Category Manager – Purchasing
FED Supply —Saint-Hubert, QC
- $100,000–$135,000 a year
- Hybrid work
- Bilingual
- English
- Analysis skills
Quick apply
Commercial Lending Specialist - Private Banking
BMO Financial Group —Montréal, QC
- $69,000–$129,000 a year
- Full-time
- Bilingual
- English
- Analysis skills
- Tuition reimbursement
- Life insurance
Distribution Planning Supervisor
Techo-Bloc —Saint-Hubert, QC
- Full-time
- Bilingual
- Microsoft Excel
- Inventory management
- Employee assistance program
Quick apply
10d
Sales Development Representative
Premium Merchant Funding —Montréal, QC
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply

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customer service team lead jobs near laval qc

Director of Product Management, Automotive

Bumper to Bumper -
Boucherville, QC

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Job details

Full-time
From $130,000 a year

Qualifications

Microsoft Powerpoint
Bilingual
French
Sourcing
Automotive repair
Microsoft Excel
Vendor management
Marketing
ERP systems
English
Microsoft Office
Analysis skills
Presentation skills
Bachelor's
Product management
Business
Leadership
Supply Chain Management
Communication skills
Strategic planning

Full job description

We are looking for someone seeking exciting new opportunities as a Director of Product Management, Automotive for our thriving team. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

What we can offer you:

· A competitive salary

· Comprehensive benefits and employee assistance program accessible.

· A generous employer contribution to the pension plan.

· Complete insurance coverage.

· Employee discounts on automotive products.

· Career development opportunities

· Work in a dynamic work environment you’ll be able to expand your skills.

Your Daily Contribution & Impact:

In this role, the individual will be responsible for supporting the evolving needs of professional repair shops, technicians, and automotive service providers across Canada. In an industry being transformed by vehicle technology, diagnostics, electrification, and increasingly complex repair environments, this leader will play a key role in shaping a competitive portfolio of automotive products offering that helps our customers operate efficiently, safely, and successfully every day.

Category Strategy & Vision

· Develop and execute the long-term strategic vision and category roadmap for the Automotive portfolio, ensuring alignment with overall business objectives, customer requirements, evolving automotive technologies, and market trends.

· Identify opportunities to expand product assortment, strengthen category performance, and drive sustainable sales, profitability, and market share growth across retail, commercial, wholesale, and professional installer channels.

· Lead category innovation initiatives focused on emerging automotive technologies including electric vehicles (EV), hybrid systems, thermal management, engine efficiency, driveline systems, steering and suspension advancements, braking technologies, and connected vehicle systems to support future industry demands.

Leadership & Team Development

· Lead, mentor, and develop a high-performing team of Category Managers and category specialists.

· Foster a culture of accountability, collaboration, innovation, and strategic thinking while supporting succession planning, employee development, and continuous improvement across the category management organization.

· Provide coaching and leadership that empowers teams to execute category strategies, vendor initiatives, pricing programs, and product launches effectively.

Cross-Functional Leadership

· Serve as the strategic liaison between Category Management and key business functions including Sales, Marketing, Operations, Supply Chain, Replenishment, Finance, IT, and Executive Leadership.

· Drive alignment on category strategies, pricing architecture, promotional planning, inventory optimization, product launches, customer initiatives, and operational execution.

· Partner closely with commercial sales teams and field operations to ensure category strategies support customer acquisition, retention, and installer productivity objectives.

Automotive Category Expertise

· Lead the development, sourcing, and management of the Automotive portfolio supporting professional repair facilities, dealerships, fleet operators, and retail customers.

· Maintain strong expertise in automotive repair technologies, technician workflow requirements, OEM and aftermarket service standards, and emerging trends related to EV, hybrid, ADAS, and connected vehicle systems.

Business Performance & Analytics

· Own the overall financial and operational performance of the Automotive portfolio.

· Leverage KPIs, market intelligence, competitive analysis, and business analytics tools to evaluate category performance, identify growth opportunities, and support data-driven strategic decisions.

Vendor & Strategic Partnership Management

· Develop and maintain strong strategic partnerships with leading automotive aftermarket manufacturers and suppliers.

· Lead annual business planning, contract negotiations, rebate programs, product launches, training initiatives, and joint growth strategies to maximize profitability and strengthen competitive positioning.

· Collaborate with vendor partners to introduce innovative technologies and solutions that enhance technician efficiency, repair quality, and customer satisfaction.

Product Lifecycle & Technical Support

· Oversee the full product lifecycle management process including category reviews, assortment planning, new product introductions, pricing strategy, product transitions, and end-of-life management.

· Partner with vendors, sales teams, operations, and technical support teams to ensure product accuracy, catalog data integrity, training readiness, technical documentation, and successful market adoption.

· Support development of training programs and technical resources for internal teams and customers.

Industry & Technical Knowledge

· Maintain strong knowledge and understanding of: Automotive repair shop operations and workflow, OEM and aftermarket part applications, Inventory management and distribution best practices within the automotive aftermarket industry, Emerging automotive technologies and industry trends.

Expertise & Essential Skills:

· Bachelor’s Degree in Business, Supply Chain, Marketing, Automotive Management, or related field.

· Minimum 5+ years of experience in Category Management, Product Management, Procurement, or Strategic Sourcing within the automotive aftermarket industry.

· Strong negotiation, vendor management, and strategic planning skills.

· Proven leadership experience managing high-performing teams.

· Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.

· Strong analytical and financial acumen with experience interpreting KPIs and market data.

· Proficient with ERP systems, category management tools, and emerging technologies.

· Excellent verbal, written, and presentation communication skills (French, English).

· Strong business acumen with an innovative and solution-oriented mindset.

· Highly organized, autonomous, and results-driven with strong prioritization skills.

· Ability to thrive in a fast-paced, customer-focused environment while managing multiple priorities simultaneously.

Why Bumper to Bumper?

Welcome to Bumper to Bumper! We are a Canada company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 300 Bumper to Bumper auto part stores and repair shops operating in Canada under the Bumper to Bumper® banner.

More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success.

Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.

Long live your career at Bumper to Bumper!

Rémunération : à partir de 130 000,00$ par an

Avantages :

Assurance Dentaire
Congés payés
Événements d'Entreprise
Heures d’arrivée et de départ flexibles
Programme d'Aide aux Employés
Stationnement sur place
Tenue Décontractée

Lieu du poste : Télétravail hybride à Boucherville, QC J4B 2X3

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Refine Your Search

customer service team lead jobs in laval qc

Director of Product Management, Automotive

Inside Sales Professional - Bilingual

Product Manager – SIGINT Product Line

Mapping Team Lead

Transportation Night Supervisor

Class 1 Truck Driver - Afternoons (2 Shift Openings)

Class 1 Truck Driver - Afternoons ( 2 Shift Openings)

Mechanic

Technician Lead

Commercial HVAC Service Technician

Manager, Capital Modelling, Corporate Actuarial

Manager

Branch Manager

Lead Generator - Office Downtown Montreal

Customer Service Representative/Inside Sales

Sales Development Representative (SDR)

Category Manager – Purchasing

Commercial Lending Specialist - Private Banking

Distribution Planning Supervisor

Sales Development Representative

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