Mississauga, On Software Jobs – 4242 Openings This Week

Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
- $30–$36 an hour
- Temporary
- Azure
- Customer service
- Research
Quick apply
Developer – PeopleSoft Time & Labour
Peel Regional Police —Mississauga, ON
- $40.76–$68.68 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Computer Science
- Dental care
- Tuition reimbursement
1d
Junior IT Technician
Franklin Empire Inc —Etobicoke, ON
- $50,000–$55,000 a year
- 8 hour shift
- Remote
- Computer science
- Computer Science
- Inventory management
- Disability insurance
- Dental care
Quick apply
5d
Junior IT Helpdesk Technician
Spectrum Health Care —Mississauga, ON
- $45,000–$48,000 a year
- Full-time
- Windows
- Master's degree
- Bachelor's
- Paid sick leave
Quick apply
IT Service Desk Analyst
Metro Supply Chain —Mississauga, ON
- $68,000–$70,000 a year
- Full-time
- Customer service
- Windows
- Analysis skills
- Disability insurance
- Dental care
Quick apply
Desktop Support
BOSX LOGISTICS INC —Mississauga, ON
- $27.42–$38.80 an hour
- Part-time
- Software troubleshooting
- Customer service
- Windows
- Dental care
- Tuition reimbursement
Quick apply
IT Service Desk Analyst (Level 1)
The Central Group Ltd. —Mississauga, ON
- $60,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer Science
- Heavy lifting
IT Tech Specialist
Edwards Lifesciences —Mississauga, ON
- $55,000–$78,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Junior QA Analyst
TravelBrands —Toronto, ON
- $60,000–$65,000 a year
- Hybrid work
- Computer Science
- Engineering
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
IT Specialist
Stelumar Advanced Manufacturing Inc. —Etobicoke, ON
- $57,500–$87,500 a year
- Full-time
- Azure
- Computer Science
- Windows
IT Support Specialist
Hoya Vision Care —Mississauga, ON
- From $60,000 a year
- 8 hour shift
- Computer networking
- Designated paid holidays
- Dental care
Quick apply
IT Service Desk Technician - Mississauga
King-O-Matic Industries Limited —Mississauga, ON
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Databases
Quick apply
IT Administrator
OTI Lumionics Inc. —Mississauga, ON
- $55,000–$75,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
11d
IT Support Specialist
InterRent REIT —Oakville, ON
- $60,000–$65,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Research
Quick apply
IT Onsite Support Technician
Think Logistics Inc. o/a Arvato Canada —Mississauga, ON
- From $55,000 a year
- Full-time
- Azure
- Windows
- Linux
- Wellness program
- Disability insurance
Quick apply
Web Development Student
Buttcon —Woodbridge, ON
- $20–$24 an hour
- Full-time
- Computer Science
- Engineering
- JavaScript
Technical Support Analyst
BDO —Oakville, ON
- $56,000–$84,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Paid time off
5d
IT Desktop Support
Evertz Microsystems Limited —Burlington, ON
- $48,000–$52,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
13d
Data Entry Clerk II
CEVALogistics —Mississauga, ON
- Full-time
- English
- Microsoft Office
- High school diploma or GED
- Dental care
IT Support Analyst
Specsavers —Mississauga, ON
- $55,000–$65,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Profit sharing
- Dental care
3d

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Service Desk Analyst -Level 1

Buchanan Technologies -
Brampton, ON

Quick apply

Job details

Temporary | Fixed term contract
$30–$36 an hour

Qualifications

Authentication
ITIL Certification
Azure
Operating systems
Customer service
iOS
Research
Windows
ITIL
VMWare
College diploma
Communication skills

Full job description

Service Desk Analyst
12 months contract
Onsite, Brampton
Willing to work on a rotating shift for 8 hrs. between the hours of 5 AM-12AM
$30-$36 per hr.

Job Summary

Responsibilities

Responds to all reports of technology incidents, service requests, and how-to inquiries via phone, email, walk-in, IM, and the IT Self Service Portal in a prompt, efficient, professional and courteous manner.
Records, tracks, and updates all incidents, service requests (catalog items), and how-to inquiries and coordinates with vendors to create tickets via phone, email, or web, ensuring adherence to incident and request management procedures.
Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g., smartphones, tablets), & VDI infrastructure and escalate complex issues, serving as a liaison between different support levels.
Provides follow-ups and status updates to members and internal ITS personnel on incidents, service requests, and escalated issues.
Monitors system performance, reports and records outages or service degradations, and initiates major incident and problem tickets as needed.
Keeps members informed about new procedures, maintenance windows, IT advisories, and other important updates to ensure smooth operations.
Manages onboarding and offboarding processes by creating, modifying, and deactivating user accounts, permissions, and access across various internal and external systems.
Maintains and administers email accounts, calendars, shared mailboxes, and distribution groups to ensure seamless communication and access control.
Creates, updates, and formats Service Desk documentation in the Knowledge Base.
Analyzes Service Desk processes to identify and recommend improvements for service efficiency.
Analyzes, releases or escalates suspicious emails to ensure compliance with cybersecurity protocols.
Performs additional duties as assigned.

Qualifications

Education / Knowledge

A Community College Diploma in a computer-related discipline or equivalent, or an equivalent combination of education and experience. ITIL Foundation and above certifications an asset.

Experience

A minimum of two (2) years related experience required.
Demonstrated knowledge of current desktop operating systems such as Windows, Mac, OS, iOS, iPadOS.
Demonstrated knowledge of supporting virtual infrastructure such as VMware.
Demonstrated knowledge of supporting on-premises and cloud-based Azure AD.
Demonstrated knowledge of supporting MDM platforms such as Workspace One.
Demonstrated knowledge of supporting two-factor authentication and identity providers.
Demonstrated knowledge in supporting clients using remote tools.
Demonstrated knowledge in managing key processes in an IT organization, e.g. Service Delivery, Users Management, Change, Incident and Problem Management, and IT Infrastructure Library (ITIL).
Demonstrated written communication skills.
Demonstrated analytical, research and problem-solving skills.
Demonstrated ability to extract relevant information from customers.
Effective oral communication and interpersonal skills.
Excellent customer service skills.

Job Type: Fixed term contract

Pay: $30.00-$36.00 per hour

Work Location: In person

Quick apply

Refine Your Search

software jobs in mississauga, on

Service Desk Analyst -Level 1

Developer – PeopleSoft Time & Labour

Junior IT Technician

Junior IT Helpdesk Technician

IT Service Desk Analyst

Desktop Support

IT Service Desk Analyst (Level 1)

IT Tech Specialist

Junior QA Analyst

IT Specialist

IT Support Specialist

IT Service Desk Technician - Mississauga

IT Administrator

IT Support Specialist

IT Onsite Support Technician

Web Development Student

Technical Support Analyst

IT Desktop Support

Data Entry Clerk II

IT Support Analyst

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