About Hearfit
Hearfit is redefining how people experience sound, sleep, and hearing health.
We are an Oakville-based company serving customers across North America and globally with innovative ear care, hearing, TV listening, smart earbud, and sleep technology solutions. We operate at the intersection of health, consumer technology, e-commerce, and customer experience.
Our mission is simple: help people hear better, sleep better, and live better.
We are growing quickly and looking for someone who wants to be part of building something meaningful.
The Opportunity
Hearfit is looking for a Digital & AI Marketing and E-commerce Associate to help drive our online growth across digital marketing, e-commerce, content creation, marketplaces, automation, and AI-powered discovery.
This is not a narrow marketing assistant role. You will work across multiple parts of the business, including website optimization, e-commerce marketplaces, email and SMS marketing, product content, social media, AI tools, customer insights, and online visibility.
A major part of this role will be helping Hearfit become easier to discover, recommend, and trust online — not only on traditional search engines like Google, but also on emerging AI engines and answer platforms such as ChatGPT, Perplexity, Gemini, Claude, Copilot, and other AI-powered discovery tools.
You should be curious, fast-moving, hands-on, and excited by the idea of using modern marketing, marketplace, and AI tools to help a growing company scale.
What You’ll DoE-commerce and Website Management
Manage and update Hearfit’s WordPress and WooCommerce websites
Create, edit, and optimize product pages, landing pages, banners, and website content
Improve product descriptions, product images, FAQs, comparison pages, and conversion-focused messaging
Monitor website performance, customer flow, product presentation, and checkout experience
Identify opportunities to improve conversion rates, upsells, retention, customer trust, and average order value
Support new product launches, promotions, bundles, and seasonal campaigns
Marketplace Growth
Support Hearfit’s presence on major e-commerce marketplaces such as Amazon, Walmart, Best Buy, and other online retail platforms
Help create and optimize marketplace listings, product titles, descriptions, bullet points, images, keywords, and enhanced brand content
Monitor marketplace performance, product rankings, reviews, competitor listings, pricing, and customer questions
Help improve product visibility, conversion rates, and customer trust across third-party marketplaces
Coordinate updates to product information, promotions, inventory messaging, and marketplace content
Identify marketplace growth opportunities and recommend improvements to listings, bundles, offers, and positioning
AI Search and Online Discovery
Help Hearfit become more visible and recommended across AI engines, search engines, and answer platforms
Optimize website content so Hearfit products can be better understood, surfaced, and suggested by tools such as ChatGPT, Perplexity, Gemini, Claude, Copilot, Google AI Overviews, and other AI-powered search experiences
Create clear, helpful, and structured content including FAQs, product comparisons, buying guides, educational articles, use cases, and customer-focused answers
Support Answer Engine Optimization, Generative Engine Optimization, and AI-ready content strategies
Research how customers ask questions about hearing, sleep, TV listening, earbuds, and ear care products across search and AI platforms
Help ensure Hearfit is discoverable when customers ask AI tools for product recommendations, comparisons, solutions, and buying advice
Monitor trends in AI search, voice search, and product discovery, and recommend ways Hearfit can stay ahead
Digital Marketing and Growth
Plan and execute email and SMS marketing campaigns
Help build customer journeys, automations, abandoned cart flows, post-purchase flows, win-back campaigns, and retention campaigns
Use customer feedback, product reviews, and sales insights to improve messaging and offers
Support promotions, product launches, bundles, review campaigns, referral campaigns, and loyalty-building initiatives
Analyze campaign performance and recommend improvements
Contribute new ideas to increase online sales, improve customer lifetime value, and strengthen brand awareness
AI Marketing and Automation
Use AI tools to increase speed, creativity, and productivity across marketing workflows
Create AI-assisted content for emails, ads, product pages, marketplace listings, FAQs, customer responses, blogs, buying guides, and social media
Help train and improve AI bots for customer support, product education, and business workflows
Identify repetitive tasks that can be automated or improved using AI
Research and test new AI and automation tools that can help Hearfit work smarter and scale faster
Develop simple AI-supported processes for marketing, content, CX, marketplace management, and internal operations
Content Creation and Social Media
Create short-form content for platforms such as Instagram, Facebook, TikTok, YouTube Shorts, and other digital channels
Plan, shoot, and edit product videos, demonstrations, testimonials, educational content, and customer use-case videos
Turn product benefits and customer stories into engaging visual content
Stay current with content trends and adapt quickly
Help build a consistent brand voice that educates, builds trust, and drives action
Support user-generated content, reviews, testimonials, influencer-style content, and social proof campaigns
Customer Insights and Business Impact
Use customer questions, reviews, objections, marketplace feedback, and support interactions to improve marketing and product messaging
Identify common customer pain points and recommend solutions
Work closely with leadership to support growth initiatives
Act as a bridge between customer experience, marketing, e-commerce, and marketplace growth
Bring forward ideas that can increase sales, improve processes, strengthen product visibility, and improve the customer journey
Who You Are
You are a proactive, growth-minded person who likes to take initiative.
You do not wait to be told every next step. You look for opportunities, test ideas, and follow through.
You are creative, practical, and comfortable using technology to move faster. You enjoy marketing, content, e-commerce, marketplaces, and AI, and you want to build real-world experience across all of them.
You understand that customers now discover products in many places — Google, Amazon, Walmart, Best Buy, TikTok, YouTube, review sites, and increasingly through AI engines. You are excited to help Hearfit show up wherever customers are asking questions, comparing options, and making buying decisions.
We’re Looking For Someone Who
Takes ownership and follows through
Moves quickly without sacrificing quality
Is curious about AI, automation, e-commerce, online marketplaces, and digital growth
Understands or is eager to learn how brands get discovered and recommended by AI engines
Enjoys creating content and is comfortable being on camera or behind the camera
Has strong written and verbal communication skills
Can turn customer feedback into useful marketing and product insights
Is organized, reliable, and detail-oriented
Likes learning new tools, testing new platforms, and improving processes
Wants to grow with a company and make a meaningful contribution
Qualifications
1–4 years of experience in digital marketing, e-commerce, customer experience, marketplace management, content creation, or a related role
Experience working with WordPress, WooCommerce, Shopify, or similar e-commerce platforms is an asset
Knowledge of e-commerce marketplaces such as Amazon, Walmart Marketplace, Best Buy Marketplace, eBay, or similar platforms is strongly preferred
Experience creating or optimizing product listings, marketplace content, product descriptions, images, bullet points, keywords, and enhanced content is an asset
Experience with email marketing platforms, SMS tools, CRM systems, or marketing automation tools is an asset
Comfort using AI tools such as ChatGPT, Claude, Gemini, Perplexity, Canva AI, content generators, automation tools, or similar platforms
Interest in AI search, Answer Engine Optimization, Generative Engine Optimization, and AI-powered product discovery is a strong plus
Experience creating social media content, especially short-form video
Familiarity with Canva, CapCut, Adobe Creative Suite, or similar editing tools
Strong writing skills and ability to create clear, customer-friendly content
Basic analytical ability and comfort reviewing campaign, website, marketplace, or sales performance
Interest in hearing health, wellness, consumer technology, or health-related products is a plus
Nice to Have
WooCommerce experience
Amazon Seller Central or Vendor Central experience
Walmart Marketplace or Best Buy Marketplace experience
Marketplace SEO and product listing optimization experience
Email and SMS marketing experience
Klaviyo, Mailchimp, Omnisend, HubSpot, or similar platform experience
Basic SEO, AEO, or GEO knowledge
Experience with Google Analytics, Google Search Console, Meta Business Suite, TikTok, YouTube, or paid social platforms
Experience improving product pages or e-commerce conversion rates
Experience creating scripts, product demos, testimonials, buying guides, or educational videos
Experience building or improving AI chatbots, automations, or customer response workflows
Pay: $20.00-$30.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program
Ability to commute/relocate:
- Oakville, ON L6M 3E3: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (required)
Experience:
- Digital marketing: 3 years (required)
- E-commerce: 3 years (required)
Location:
- Oakville, ON L6M 3E3 (preferred)
Work Location: In person
