Thornhill On Guest service agent Jobs – 48 Openings This Week

Resident Manager (Live-In) - North York
Sterling Karamar Property Management —Toronto, ON
- $38,000–$42,000 a year
- Full-time
- Heavy lifting
- Customer service
- High school diploma or GED
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Leasing Agent
Del Management Solutions Inc —Toronto, ON
- $35,000–$40,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Travel
Quick apply
3d
Guest Service Agent
Basecamp —Toronto, ON
- $18 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Contact Centre Service Agent (ON - Remote)
The Travel Corporation —Vaughan, ON
- $19.35 an hour
- Overtime
- Remote
Quick apply
14d
Guest Service Agent
Easton's Group of Hotels Inc. —Toronto, ON
- $23.41–$25.17 an hour
- Part-time
- Writing skills
- Basic math
- English
Quick apply
9d
Guest Service Agent
Markham Suites Hotel Limited —Markham, ON
- $18.28–$18.78 an hour
- Part-time
- Customer service
- English
- Hotel
Quick apply
Guest Service Agent
CAN ASA-Jones Lang LaSalle Real Estate Services, Inc. —Toronto, ON
- $54,000–$56,000 a year
- Full-time
- Hospitality
- Google Suite
- Customer service
Quick apply
6h
Guest Service Agent - Multi location Position
WAXON Laser + Waxbar —North York, ON
- $17.60–$21.00 an hour
- Weekends as needed
- Sales
- Customer service
- Travel
- Store discount
- Dental care
Quick apply
3d
Guest Service Agent
Sandman Hotel Group —Toronto, ON
- $24.20 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
2d
Guest Service Associates
Markham Suites Hotel Limited —Markham, ON
- $19.28–$19.78 an hour
- Weekends as needed
- Customer service
- English
- Hotel
Quick apply
Guest Service Agent
4SU The Broadview Hotel —Toronto, ON
- $22.09 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Hotel
Quick apply
2d
Front Desk Agent (Resort)
CEM Resorts —Toronto, ON
- $12–$25 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
12h
Reservations Agent – Resort
CEM Resorts —Toronto, ON
- $10–$20 an hour
- Weekends as needed
- Hospitality
- Customer service
- Guest services
12h
Part Time Guest Service Agent
Sonesta —Toronto, ON
- $18.50–$19.50 an hour
- Part-time
- ServSafe
- Customer service
- Basic math
- Disability insurance
- Dental care
2d
Guest Service Agent/Night Audit
Courtyard by Marriott Toronto Airport —Toronto, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Service Agent
Revery Toronto Downtown, Curio Collection by Hilton —Toronto, ON
- $23.42–$25.18 an hour
- Weekends as needed
- Writing skills
- Basic math
- English
- Dental care
- Vision care
Quick apply
Welcome Desk Enthusiast/Guest Service Agent
Canopy by Hilton Toronto Yorkville Hotel —Toronto, ON
- $24.00–$27.50 an hour
- Full-time
- Writing skills
- Basic math
- English
- Dental care
- Tuition reimbursement
Quick apply
Full-Time Front Desk Agent
InterContinental —Toronto, ON
- $25.67 an hour
- Full-time
- Writing skills
- Basic math
- English
Full-time Guest Service Agent
Omni Hotels & Resorts —Toronto, ON
- $27.42–$30.38 an hour
- Weekends as needed
- Customer service
- English
- Hotel
Quick apply

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Resident Manager (Live-In) - North York

Sterling Karamar Property Management -
Toronto, ON

Quick apply

Job details

Permanent | Full-time
$38,000–$42,000 a year

Qualifications

Heavy lifting
Customer service
High school diploma or GED

Full job description

Purpose

Responsible that the physical condition of the property is maintained to the SKPM standards. Responsible for all facilities service, repairs and leasing. Operate within our standards of safety, high quality customer service and efficient operations.

Main Responsibilities and Activities

Maintenance & Repairs:

Supervising trades and suppliers and coordinate all facilities service and repairs pertaining to building and related equipment.
Daily update maintenance requests status in Property Vista.
Issue Purchase Requisitions (PRs) in Property Vista prior to schedule contractors upon Property Manager approval.
Respond to all facility emergencies in a timely manner and submit Occurrence Reports on the same date if it is necessary.
Investigate all requests for repairs in a timely manner of receiving a written request via Property Vista or email.
Ensure that the building and its environment is clean by completing daily walk through.
Supervise cleaning, snow removal and landscaping operations. Assist if needed as directed.
Prioritize and conduct minor repairs (plumbing, lighting, etc, as directed).
Pull out garbage/recycle/organic bins/totes to the designated area for pick up as per schedule.
Remove old appliances, bring in new (spare) appliances as needed and directed.
Order building supplies upon Property Manager approval and keep organized inventory.

Cleaning:

Thoroughly clean lobbies, laundry room and washroom, hallways (corridors), staircases, elevator cab, garbage chute and garbage rooms, including mopping and vacuuming of all floors, runners and furniture using designated chemicals, supplies, and equipment.
Cleaning, and wiping of all windows, doors, trims, baseboards, walls, floors in the common areas, including the tops and interiors of washers and dryers.
Dust all lobby area light shades, table tops, picture frames, and elevator fans.
Clean and polish all stainless steel.
Ensure that all outdoor grounds are free of litter and pet debris. All trash/garbage cans are empty.
Ensure that indoor/outdoor parking are free of litter and pet debris. All trash/garbage cans are empty.

Tenant Relationships:

Maintain strong relationships with the tenants that reflect admirable customer service.
Ensure prompt service to tenants and prospective tenants.
Reasonably enforce the landlord’s rules and regulations.
Serve 24 HRS notice of entry in timely manner for all scheduled maintenance and inspections.
Deliver any communication, legal notice, or letter to residents.

Information & Relationship Management:

Provide information about vacant suites to prospective residents and other relevant parties. Answer any questions from (prospective) residents in person, by phone and e-mail in a timely manner, pleasant and informative way.
Schedule appointments with prospective residents, build a relationship and show vacant suites as directed by Leasing Agent and Property Manager.
Fill out guest cards and daily traffic report. Report final results on a weekly basis to Property Manager.
Follow up with completed guest cards for prospective tenants.
Promote tenant retention by communicating effectively with existing residents and ensure, in close cooperation within the Property Management team, that resident issues are dealt with.

Leasing & Lease Administration:

Provide prospective resident with the rental application link via Property Vista.
Collect the First Month, Home Insurance Confirmation and signed parking/lockers forms if it’s applicable.
Schedule Tenancy Agreement signing appointment with resident(s) have Tenancy Agreement signed by all relevant parties and perform move-in inspection.
Notify applicants of the status of their application within two business days of completion.
Organize and administer the residential referral program.
Record all leased units, including vacate date, date leased and move in date (Incentive Program).
Regularly inspect all vacant units to confirm clean, ready condition as directed by Property Manager.

Rent Collection:

Weekly rent arrears collection including phoning, emailing, door knocking as directed.
Same day rent cheques deposits to the bank. (applicable outside of GTA area)

Safety:

Ensure that all life safety systems are inspected as scheduled and that they are in working order and daily/monthly checklist is completed.
Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/monthly checklist is completed.
Identify, report and schedule rectification of any safety hazard issues within facility and grounds.
Inspect all sidewalks and driveways during winter season and correct any hazardous conditions and perform daily snow log.

Scope:

Work in close cooperation with tenants, vendors, contractors and Manager, Capital Projects.
On-call rotation for buildings within area as per schedule and respond to emergency within 15 minutes maximum time frame.
Other duties as assigned.

Qualifications

Education

Minimum - High school Diploma (Grade 12).

Experience

Preference: 3 to 5 years of technical and practical experience.
Preference: Previous experience as Resident Manager.

Skills and abilities

Actively support SKPM’s values of: Honesty, Integrity, Trust & Respect
Motivated to learn more and grow within this position.
Looks for ways to improve processes.
Strong customer service orientation.
Patient with the ability to listen to others.
Takes initiative.
Has a high tolerance to stress.
Respectful of and compliant of rules and regulations (especially concerning safety).
Sound judgment & decision making competencies.
Strong planning and organization.
Attention to details.

Special Requirements:

Ability to stand and walk for extended periods. Ability to frequently stop, bend, and kneel. Ability to lift and move objects weight up to 50lbs. Work is performed both indoors and outdoors in a variety of environmental conditions.

Thank you for your interest in Sterling Karamar Property Management. This position is an active vacancy.

Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for advancement.

Sterling Karamar Property Management values diversity in the workforce and is an equal opportunity employer. We welcome and encourage applications from people with disabilities and offer reasonable accommodation upon request for candidates taking part in all aspects of the selection process.

#INDLP

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