Toronto, On Director, customer services & operations Jobs – 7986 Openings This Week

Director of Finance (Finance Controller)
Confidential —Vaughan, ON
- $120,000–$140,000 a year
- Full-time
- Hospitality
- ERP systems
- Finance
- Disability insurance
- Dental care
Quick apply
Director, Sales & Marketing
Confidential —Scarborough, ON
- $100,000–$150,000 a year
- Full-time
- Sales
- Business development
- In-person
- Dental care
Quick apply
Director System Implementation (FR) - Supply Chain (Quebec City)
Experis —Toronto, ON
- Communication skills
Quick apply
2d
Youth Director
Greek Community of Victoria - job located in Victoria, BC —Toronto, ON
- $60,000–$75,000 a year
- Full-time
- CPR Certification
- English
- Master's degree
- Relocation assistance
- Dental care
Quick apply
14d
Transportation Manager
GALAXY FREIGHTLINE INC. —Mississauga, ON
- $80,000–$100,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's
Quick apply
CIPP CCTV & Cutter Operator - Michels Canada
Michels Corporation —Toronto, ON
- $40–$45 an hour
- Full-time
- Basic math
- English
- First Aid Certification
Quick apply
Licensed Optician
Confidential —North York, ON
- $27.50–$31.25 an hour
- Part-time
- Sales
- In-person
- Epic
- Store discount
- Vision care
Quick apply
9d
Senior Manager, AWS Technical Support
Ingram Micro —Mississauga, ON
- From $155,000 a year
- Full-time
- Sales
- DevOps
- Engineering
- Disability insurance
- Dental care
Quick apply
Geospatial Program Manager
Planview Utility Services —Toronto, ON
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- PMP
- Project management
- Bachelor's
- Profit sharing
- Wellness program
Quick apply
4d
Director, Property Accounting VMC
SmartCentres —Vaughan, ON
- $125,000–$135,000 a year
- Full-time
- Microsoft Excel
- Bachelor's
- Team management
Quick apply
Director of Sales and Marketing
Allied Technical Solutions —Scarborough, ON
- $100,000–$200,000 a year
- Full-time
- Sales
- Business development
- In-person
- Dental care
- Paid time off
Quick apply
Technical Design Manager
RESCo Energy Inc —Mississauga, ON
- $100,000–$135,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
Geospatial Program Manager
Planview Utility Services —Vaughan, ON
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- PMP
- Project management
- Bachelor's
- Profit sharing
- Wellness program
Quick apply
4d
Geospatial Program Manager
Planview Utility Services —Markham, ON
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- PMP
- Project management
- Bachelor's
- Profit sharing
- Wellness program
Quick apply
4d
Senior Manager, Client Delivery & Implementation
HCB Canada —North York, ON
- $70,000–$80,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Recruiting
- Mileage reimbursement
- Dental care
Quick apply
Director Taxation
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Business Development Manager - Transportation
ShipNorthAmerica Network —Mississauga, ON
- From $75,000 a year
- Full-time
- Hybrid work
- Sales
- Computer networking
- In-person
- Wellness program
- Mileage reimbursement
Quick apply
SERVICE MANAGER-HVAC
Marcotto Mechanical Contractors Inc. —Vaughan, ON
- $100,000–$140,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Dental care
- Vision care
Quick apply
11d
Service Rep and Territory Manager
Loci Controls —Toronto, ON
- $90,000–$130,000 a year
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Tuition reimbursement
- Paid time off
Quick apply
10d
Director, Integrated Care Solutions
Spectrum Health Care —Toronto, ON
- $120,000–$140,000 a year
- Full-time
- Hybrid work
- System design
- Master's degree
- Business
Quick apply

I want to receive the latest job alerts for director, customer services & operations in toronto, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director, customer services & operations jobs near toronto, on

Director of Finance (Finance Controller)

Confidential
Vaughan, ON

Quick apply

Job details

Full-time
$120,000–$140,000 a year

Qualifications

Certified Management Accountant
Hospitality
ERP systems
Finance
Chartered Professional Accountant
Bachelor's
Team management
Accounting
Accounting
Communication skills

Full job description

About Us

We are a growing franchise organization focused on operational excellence, strong franchisee partnerships, and scalable expansion. We are seeking a Director of Finance / Financial Controller to lead the daily financial operations of our system and ensure the accuracy, integrity, and efficiency of our finance function.

This is a hands-on leadership role suited for a finance professional who thrives in multi-entity environments, enjoys building strong processes, and excels at supporting both internal teams and franchisees.

Position Summary

The Director of Finance / Controller oversees all core accounting operations, financial reporting, budgeting processes, systems, and internal controls across both corporate and franchise units. This role manages the finance team, maintains high-quality reporting standards, and partners with cross-functional leaders to support decision-making and unit-level performance.

This position is key to maintaining a reliable financial foundation and supporting the organization’s continued growth.

Key Responsibilities

Financial Reporting & Franchise Compliance

Prepare timely and accurate monthly, quarterly, and annual financial statements across corporate and franchise entities.
Ensure compliance with GAAP/IFRS and applicable franchise regulatory requirements, including FDD-related financial reporting.
Maintain multi-entity accounting policies and procedures.
Support annual financial audits, royalty audits, and franchisee reporting reviews.

Accounting Operations Management

Oversee daily accounting operations including AP, AR, GL, royalties, franchise fees, and marketing funds.
Lead month-end and year-end close processes and deliver clean, consistent financial results.
Ensure accurate recognition and reporting of franchise revenue streams.
Improve accounting systems, controls, and processes to support a scalable franchise model.

Budgeting, Forecasting & Planning

Coordinate the annual corporate budget and support system-wide financial planning.
Develop and maintain rolling forecasts reflecting unit openings, closures, and key business drivers.
Execute variance analysis and provide insights to department leaders and franchise operations.
Assist operations leaders with financial planning, resource allocation, and unit-level profitability initiatives.

Cash Flow & Working Capital Management

Manage organizational cash flow, liquidity planning, and banking activities.
Ensure timely collection of franchise royalties, fees, rebates, and other recurring revenue.
Support treasury management and working capital optimization in a multi-unit environment.

Internal Controls & Franchise Risk Management

Develop and maintain a strong internal control framework for franchise operations.
Reduce risks associated with inaccurate franchisee reporting, sales variances, and fee remittances.
Ensure compliance in the use of marketing funds and other designated accounts.
Investigate discrepancies and maintain high standards of financial integrity.

Strategic and Operational Support

Provide accurate financial data and insights to senior management, and operational leadership.
Support franchise development with unit economics analysis, financial modeling, and feasibility assessments.
Assist in evaluating pricing related to franchise fees, royalties, and system programs.
Help guide financial best practices for franchisees and internal teams.

Leadership & Franchise Support

Lead, mentor, and develop the accounting and finance team to ensure accuracy and consistent execution.
Provide franchisees with guidance on reporting requirements and financial best practices.
Build team capabilities in franchise accounting and multi-unit reporting.
Foster a culture of accountability, collaboration, and continuous improvement.

Systems, Tools & Process Improvement

Oversee ERP and POS integration efforts across corporate and franchise locations.
Standardize processes and automate manual tasks such as royalty calculations and reporting workflows.
Lead financial process improvements to increase efficiency and data visibility.
Ensure data quality, consistency, and security across all finance systems.

Qualifications

Bachelor’s degree in Accounting, Finance, or related discipline; CPA or CMA preferred.
6–10 years of progressive accounting/finance experience, preferably in a franchise, multi-unit, retail, or hospitality environment.
Experience managing a team and leading daily finance operations.
Strong understanding of GAAP/IFRS and multi-entity accounting.
Proficiency with ERP systems, financial reporting tools, and POS integrations.
Excellent analytical, organizational, and communication skills.

No artificial intelligence tools are used to screen, assess, or select candidates for this position. This is an existing role within the organization.

Job Type: Full-time

Pay: $120,000.00-$140,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

Refine Your Search

director, customer services & operations jobs in toronto, on

Director of Finance (Finance Controller)

Director, Sales & Marketing

Director System Implementation (FR) - Supply Chain (Quebec City)

Youth Director

Transportation Manager

CIPP CCTV & Cutter Operator - Michels Canada

Licensed Optician

Senior Manager, AWS Technical Support

Geospatial Program Manager

Director, Property Accounting VMC

Director of Sales and Marketing

Technical Design Manager

Geospatial Program Manager

Geospatial Program Manager

Senior Manager, Client Delivery & Implementation

Director Taxation

Business Development Manager - Transportation

SERVICE MANAGER-HVAC

Service Rep and Territory Manager

Director, Integrated Care Solutions

I want to receive the latest job alerts for director, customer services & operations in toronto, on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected