Vancouver, Bc Customer experience Jobs – 7724 Openings This Week

Strategic Partnership Specialist (Customer Care)
Recycle Track Systems —British Columbia
- $55,000–$60,000 a year
- Full-time
- Hybrid work
- Oracle
- Bachelor's
- Restaurant experience
- Dental care
- Paid time off
Quick apply
6d
Entry-level Sales and Customer Service Representative
Giyus Global —Surrey, BC
- Up to $75,000 a year
- Part-time
- Sales
- Customer service
- Presentation skills
- Flexible schedule
Quick apply
Customer Care Agent
Grand & Toy —Burnaby, BC
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Continuous improvement
- Dental care
- Tuition reimbursement
Quick apply
Associate, Customer Care
Sundays Company —Vancouver, BC
- $47,500 a year
- Weekends as needed
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Civil Litigation Paralegal - Collections
Kowarsky & Company —Vancouver, BC
- From $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Dental care
- Paid time off
Quick apply
Bilingual Sales Specialist (French & English)
TELUS —Burnaby, BC
- $17.85 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Sales
Quick apply
Customs Broker Rater
VANCOUVER CUSTOMS BROKERS LTD —Vancouver, BC
- From $3,500 a month
- Full-time
- Customer service
- Data entry
- In-person
Quick apply
Front Store Manager, Natural Health Advisor
Pure Integrative Pharmacy —North Vancouver, BC
- $25–$26 an hour
- Weekends as needed
- Sales
- Customer service
- Supervising experience
- Store discount
- Paid time off
Quick apply
Staff Pharmacist
Wellcare RX —Delta, BC
- From $55 an hour
- Full-time
- Medication administration
- Doctoral degree
- Customer service
- Store discount
- Paid time off
Quick apply
10d
Dental Receptionist
Dr. Bong Kwoo Inc. —Vancouver, BC
- $30–$32 an hour
- Full-time
- Customer service
- Administrative experience
- EMR systems
- Dental care
Quick apply
Door to Door Sales Representative
Black Sheep Exterior Cleaning —Surrey, BC
- $3,000–$10,000 a month
- Part-time
- Sales
- Customer service
- English
Quick apply
Front Store Manager, Natural Health Advisor
Pure Integrative Pharmacy —West Vancouver, BC
- $25–$26 an hour
- Weekends as needed
- Sales
- Customer service
- Supervising experience
- Store discount
- Paid time off
Quick apply
Operations Forester/Planner
Western Forest Products —British Columbia
- $87,000–$125,000 a year
- Full-time
- Heavy equipment operation
- Construction experience
- In-person
- Relocation assistance
- Dental care
RDH / Registered Dental Hygienist
North Kamloops Dental and Implant Clinic —Vancouver, BC
- $50–$60 an hour
- Full-time
- Customer service
- Medical terminology
- Dental care
Quick apply
10d
Sales Associate - Corporate (Full-time)
Prime True Tech Limited Corp. —Vancouver, BC
- $45,000–$50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Senior Field Property Adjuster
Definity Financial Corporation —Vancouver, BC
- $59,300–$109,200 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Communication skills
- Tuition reimbursement
- Paid time off
Immigration Case Processing Manager
ACME VISA SOLUTIONS LTD —Surrey, BC
- $22–$25 an hour
- Full-time
- English
- Supervising experience
- Organizational skills
Quick apply
Mobile Mechanic (Truck and Trailer)
G B S ENTERPRISES LTD. —Vancouver, BC
- $20.85–$31.81 an hour
- Full-time
- Schematics
- Mechanic experience
- Maintenance
Quick apply
Master Electrician (FSR)
Confidential —Vancouver, BC
- $30–$50 an hour
- Full-time
- Customer service
- Electrical experience
- Construction experience
- Disability insurance
- Dental care
Quick apply
Electrical/Lighting - Project Coordinator/Manager
Confidential —Burnaby, BC
- $65,000–$85,000 a year
- Full-time
- Customer service
- English
- Organizational skills
- Profit sharing
- Wellness program
Quick apply

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Strategic Partnership Specialist (Customer Care)

Recycle Track Systems -
British Columbia

Quick apply

Job details

Full-time
$55,000–$60,000 a year
6 days ago

Qualifications

French
Oracle
Business analysis
Bachelor's
Account management
Restaurant experience
Communication skills

Full job description

Who is RTS:

Recycle Track Systems (RTS) was developed with a desire to do better. We are committed to evolving and challenging the waste industry to be better stewards of the environment. We utilize technology, data analytics, sustainability expertise, and operational excellence to help people and businesses incorporate sustainability into their daily routines. Our passion for sustainability and innovation allows for us to guide businesses to a future of reaching a goal of zero waste.

Our technology platform utilizes sensors, GPS tracking, and highly engaged partner haulers to provide waste management and recycling services and track materials from their source to recycling and composting facilities. Our sustainability experts analyze the data generated by the platform to help our customers make tangible improvements to their waste management and recycling efforts. Ultimately, we are innovating to treat waste as a component material for other products in the circular economy so that as little as possible is deposited into landfills or incinerators.

What we need:

This position is a customer and hauling partner approach, excelling not only in the delivery of outstanding client support to both internal and external clients but also in actively executing functions related to account management, procurement, and processing service requests within our customer's processes. Your pivotal role involves managing the entire customer life cycle to ensure business retention. The team oversees a book of business, aiming to establish long-term partnerships and improve profit margins for both customers and vendors. Leveraging strategic thinking, the team maximizes operational efficiencies internally and externally by analyzing data to implement predictive solutions for our customers. The overarching goal is to enhance sustainability while elevating the overall customer and vendor experience.

The role is hybrid for candidates based in British Columbia and remote for those located elsewhere in Canada.

What People say about You:

You excel at independently solving problems within a team environment, ensuring a high-quality experience for both customers and vendors. Your flexibility and openness to change are crucial as our business expands, and your willingness to contribute innovative thoughts and ideas will significantly influence both internal teams and external customers. Given the unique nature of this position, you are adaptable, allowing you to cultivate and enhance your skills across various domains, particularly in client support, account management, procurement.

What you will be doing:

Daily use of CRM for customer and hauler communication and casework.
Daily use of CRM & ERP software and portals (hauler and customer) to manage and create work orders.
Using customer and prospect CRM management software and updating relevant information held in these systems daily.
Monitor customer activity and proactively make recommendations for service changes or other solutions to better meet their needs.
Guide customers as an industry expert on waste and recycling technology, diversion opportunities, city by laws and other regulations to set and meet waste and recycling goals.
Work in conjunction with the Sustainability department to assist customers with complex needs around waste auditing, diversion reporting, and other services as required.

Executing service requests directly with hauling partners, including but not limited to extra pickups, temporary bins, roll-off haul requests.
Processing of hauler invoices.
Collaborate with the Account Management and other internal departments to ensure quality service is provided.
Other duties or projects as requested.

Participation in a Saturday on-call rotation is required. Saturday rotation schedules will be communicated in advance and are based on business needs.

Is this you?

“Must Have” Skills/Experience:

3+ years’ experience in Customer Success, Account Management and/or procurement negotiations.
Bachelor’s degree or equivalent training and experience.
Must have excellent verbal and written communication skills.
Ability to provide excellent project execution via strong task prioritization and multi-tasking ability with minimal supervision

Demonstrates a willingness to not only ensure the job is done, but also accept responsibility for the results
Ability to troubleshoot and investigate within multiple CRM/ERP systems thoroughly (Microsoft Dynamics, Oracle, SAP or Netsuite).
Self-driven with the ability to effectively prioritize and execute tasks
Ability to work in a team environment, while delivering independent results
High degree of knowledge of service industry is preferred

Thrives in fast-paced environments, quickly adapting to new challenges, technologies, and processes.
Operationally savvy.

“Nice to Have” Skills/Experience:

Previous experience in business analysis or waste, diversion and recycling industry is an asset
Experience in high volume restaurants or retail
Fluency in French is an asset

Why join RTS:

Competitive Salary
Extended Medical and Dental Benefits + Health Spending Account
GRSP program
Diverse and Inclusive team focused on supporting internal growth.
Focus on giving back to the community; paid volunteer hours

What to Expect:

We believe the recruiting process is a two-way street, this isn’t just about us getting to know you. We encourage you to ask questions about the company, work culture and the role. As you interview with RTS, we hope the growth and challenge excites you.

You will chat with our talent acquisition team.
Meet with the hiring manager and potential team.
Meet with one of our leaders and learn more about your career at RTS.

Work Life

We offer it all. For team members that live in the Metro Vancouver area, we offer a hybrid model so you can mix up your week between your home office and mingling with colleagues at our head office. Not only do we have a cool, LEED Gold office that is dog friendly, we offer some pretty sweet perks too. In your first year, you’ll enjoy 4 weeks of personal paid leave. We offer extended health and dental benefits after 90 days and by the end of year one, you will be eligible for a Health Spending Account and access to our Wellness Fund.

RTS is an equal opportunity employer who embraces and values diversity in age, gender identity, race, ethnicity, sexual orientation, and physical/mental ability. RTS’ team members are encouraged to be their whole authentic selves. People of diverse backgrounds and cultures are encouraged to apply.

The pay range for this role is:
55,000 - 60,000 CAD per year(Canada)

Pay: $55,000.00-$60,000.00 per year

Quick apply

Refine Your Search

customer experience jobs in vancouver, bc

Strategic Partnership Specialist (Customer Care)

Entry-level Sales and Customer Service Representative

Customer Care Agent

Associate, Customer Care

Civil Litigation Paralegal - Collections

Bilingual Sales Specialist (French & English)

Customs Broker Rater

Front Store Manager, Natural Health Advisor

Staff Pharmacist

Dental Receptionist

Door to Door Sales Representative

Front Store Manager, Natural Health Advisor

Operations Forester/Planner

RDH / Registered Dental Hygienist

Sales Associate - Corporate (Full-time)

Senior Field Property Adjuster

Immigration Case Processing Manager

Mobile Mechanic (Truck and Trailer)

Master Electrician (FSR)

Electrical/Lighting - Project Coordinator/Manager

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