Guest experience shift lead Jobs

Restaurant Manager - Seasonal
Windermere House Resort —Utterson, ON
- $55,000 a year
- Seasonal
- Hospitality
- Bar
- Customer service
Quick apply
Beverage Supervisor
Deerfoot Inn & Casino Inc —Calgary, AB
- $25–$30 an hour
- Weekends as needed
- Hospitality
- Bar
- Supervising experience
Quick apply
Manager of Table Games
Deerfoot Inn & Casino Inc —Calgary, AB
- Full-time
- Customer service
- Basic math
- Organizational skills
Quick apply
Shift Manager
Tim Hortons | 2033279 AB Ltd —Sparwood, BC
- Part-time
- Customer service
- Writing skills
- English
Quick apply
Lead Cook
Slabtown Armoury —Aurora, ON
- $20–$25 an hour
- Full-time
- Serving
- Cooking
- Food service
Quick apply
Front Desk Agent
Best Western Tin Wis Resort —Tofino, BC
- From $22 an hour
- Overtime
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Dietary Lead
Castle Peak Retirement Residence —Bracebridge, ON
- $19 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Disability insurance
- Dental care
Quick apply
General Clerk (P/T)
Nesters Market —Osoyoos, BC
- From $18.50 an hour
- Part-time
- Customer service
- Basic math
- English
- Dental care
5d
Night Collections Attendant
Manning Park Resort —Manning Park, BC
- $18.00–$18.50 an hour
- Night shift
- English
- Organizational skills
- Power tools
Quick apply
23h
Line Cook/Prep Cook
Saltys Beach House —Penticton, BC
- From $20 an hour
- Part-time
- Casual dining restaurant
- English
- In-person
- Flexible schedule
Quick apply
Senior Chef de Partie
Sea to Sky Gondola Limited Partnership —Squamish, BC
- $24.75 an hour
- Full-time
- Hospitality
- Sanitation
- In-person
- Store discount
- Dental care
Quick apply
Wedding Planner
Mountainscape Group —Banff, AB
- $26–$28 an hour
- Overtime
- CPR Certification
- Customer service
- English
- Dental care
- Tuition reimbursement
Quick apply
Housekeeping
Bella Coola Heli Sports —Bella Coola 1, BC
- From $223 a day
- Temporary
- In-person
- Restaurant
Quick apply
Housekeeping Manager
3 Peaks Rentals Ltd —Sun Peaks, BC
- $70,000–$80,000 a year
- 8 hour shift
- Hospitality
- Microsoft Excel
- Management
- Store discount
- Dental care
Quick apply
4d
Maintenance Manager
INNhotels —Jasper, AB
- $65,000–$70,000 a year
- Full-time
- Heavy lifting
- Customer service
- Maintenance
- Disability insurance
- Dental care
Quick apply
Event Bartender
Sandpiper Golf Resort —Agassiz, BC
- From $18.25 an hour
- Temporary
- Serving
- Hospitality
- Bar
Quick apply
14d
Restaurant Floor Supervisor
Slabtown Armoury —Aurora, ON
- $21–$25 an hour
- Part-time
- Microsoft Word
- Serving
- Hospitality
Quick apply
Assistant Manager
1Tims Inc —Windsor, ON
- $40,500–$48,000 a year
- Full-time
- Hospitality
- Restaurant management
- Supervising experience
- Store discount
- Dental care
Quick apply
Cafe Manager
Whistler Racket Club —Whistler, BC
- From $26 an hour
- Full-time
- Bar
- In-person
Quick apply
Sous Chef – Hunter Canmore - Relocate to Canmore
Concorde Entertainment Group —Edmonton, AB
- $60,400–$65,400 a year
- Hospitality
- Sales
- English
- Paid time off

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Restaurant Manager - Seasonal

Windermere House Resort -
Utterson, ON

Quick apply

Job details

Seasonal | Full-time
$55,000 a year

Qualifications

Hospitality
Customer service
Multi-line phone systems
Phone etiquette
Leadership
Hotel experience

Full job description

The Restaurant Manager is responsible for demonstrating an exceptional level of guest service standards and supporting the front of house service staff on the floor. The ideal candidate will bring leadership experience from a similar environment, as well as best practices in guest service, staff management, operations, safety and compliance and is a natural leader.

This position will be involved in all aspects of the:

The Rosseau Restaurant

Windermere Pub

Summary

Front of House Operation:

Conduct morning pre-shift and post shift meetings with all staff.
For each shift assign staff sections, duties and review open table reservation assignments.
Greet and handle all guest interaction with a high level of professionalism and hospitality.
Daily inspections on cleanliness, organization and opening & closing and shift change duties are completed.
Quality checks each guest table to ensure expectations in service and food and beverage offerings meet or exceed individual guest expectations.
During service oversee all areas and staff while assisting where needed – maintain a strong floor presence
Ensure buffet is always clean, neat, food is abundant, and all accompaniments are present
Empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve.
Ensure service standards/timelines are maintained. Lease with kitchen lead for turn around action plans
Review and approve all service recovery measures / adjustments
Ensure detailed end of shift log completed and available

Responsibilities:

Create a culture of empowerment, accountability, teamwork, continuous improvement, and a passion for providing exceptional hospitality
Actively manage labour costs – reassign, alter shifts, assign/manage breaks/meal periods
Ensure professional image of team, - grooming, uniform, serving etiquette, attendance
Assist with recruiting and onboarding to build a high functioning and positive team
Oversee employees while reviewing opportunities for continue improvement.

Qualifications

Proven leadership skills in a hospitality environment
Strong customer service orientation with a focus on guest satisfaction
Experience managing front desk operations and hotel services
Proficiency in handling multi-line phone systems
Ability to communicate effectively in multiple languages is a plus
Knowledge of phone etiquette and guest interaction best practices

Pay: $55,000.00 per year

Licence/Certification:

work permit (required)

Work Location: In person

Quick apply

Refine Your Search

Restaurant Manager - Seasonal

Beverage Supervisor

Manager of Table Games

Shift Manager

Lead Cook

Front Desk Agent

Dietary Lead

General Clerk (P/T)

Night Collections Attendant

Line Cook/Prep Cook

Senior Chef de Partie

Wedding Planner

Housekeeping

Housekeeping Manager

Maintenance Manager

Event Bartender

Restaurant Floor Supervisor

Assistant Manager

Cafe Manager

Sous Chef – Hunter Canmore - Relocate to Canmore

I want to receive the latest job alerts for guest experience shift lead

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