Burnaby Bc Customer service coordinator Jobs – 111 Openings This Week

HVAC Project Coordinator
Tak Heating & Cooling Ltd. —Coquitlam, BC
- From $25 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Work from home
Quick apply
6d
Project Coordinator
Westburne —Burnaby, BC
- Full-time
- Communication skills
Quick apply
Sr Admin & Marketing Coordinator (18 month contract)
CBRE —Vancouver, BC
- $65,000–$70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Human Resources Coordinator - 12 Month Contract
Sleep Country - Dormez Vous —Richmond, BC
- $40,000–$50,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
1d
Office Coordinator
NFI Industries —Delta, BC
- Weekends as needed
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
1d
Office Coordinator (FULL TIME)
Thomson & Fenn Trading Ltd. —Richmond, BC
- $20–$24 an hour
- Full-time
- Inventory control
- Basic math
- English
- Dental care
- Vision care
Quick apply
1d
Receptionist and Administrative Coordinator
Nido de Montessori —Richmond, BC
- $22–$26 an hour
- Full-time
- English
- Administrative experience
- Working with children
- Dental care
- Paid time off
Quick apply
23h

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HVAC Project Coordinator

Tak Heating & Cooling Ltd.
Coquitlam, BC

Quick apply

Job details

Permanent | Part-time | Full-time
From $25 an hour
6 days ago

Qualifications

Microsoft Word
Mandarin
Microsoft Excel
Microsoft Outlook
Customer service
Accounting software
English
Microsoft Office
Korean
HVAC
Accounting
QuickBooks
Communication skills
Time management

Full job description

HVAC Project Coordinator

Company: Tak Heating & Cooling
Pay Range: Starting at $25/hour (based on experience and qualifications)
Schedule: Monday to Friday, 8:00 AM – 4:00 PM
Some overtime and occasional weekend work may be required based on operational needs.

About Tak Heating & Cooling

Tak Heating & Cooling is a growing residential HVAC company based in Coquitlam, BC, specializing in high-quality heating, cooling, and hot water solutions for homeowners across the Lower Mainland.

We pride ourselves on professionalism, communication, organization, and customer experience. As our company continues to grow, we are looking for a reliable and detail-oriented HVAC Project Coordinator to help support our operations team and ensure projects run smoothly from start to finish.

Position Overview

The HVAC Project Coordinator acts as the central hub between homeowners, technicians, suppliers, and management to ensure the smooth execution of HVAC installation projects and service calls.

This role includes scheduling, customer communication, purchasing, invoicing, permit coordination, lead management, and administrative support. The ideal candidate is highly organized, proactive, customer-focused, and comfortable handling multiple moving parts in a fast-paced environment.

This position utilizes Jobber, WhatsApp, spreadsheets, and internal systems to manage leads, track job progress, support project coordination, and facilitate communication between departments.

Key ResponsibilitiesScheduling & Coordination

Schedule and coordinate installation projects, service calls, and inspections
Maintain and update calendars, job schedules, and lead tracking systems
Monitor pending, active, and completed service calls and installations
Coordinate with technicians, homeowners, electricians, and suppliers to ensure smooth project execution

Customer Communication

Communicate with homeowners regarding scheduling, project updates, estimates, and next steps
Deliver a professional and positive customer experience throughout the project lifecycle
Follow up with customers regarding inspections, warranty registrations, rebates, and outstanding items

Purchasing & Administrative Support

Purchase materials, permits, parts, and equipment for installation and service repair jobs
Track parts orders, deliveries, and equipment availability
Maintain organized job records, including permits, estimates, invoices, and warranty information
Assist with Fortis rebate applications and documentation

Invoicing & Financial Tracking

Generate and process accurate invoices through Jobber
Support gross profit tracking and job costing accuracy
Track accounts receivable and follow up on outstanding invoices when required

Operational Support

Support the service department with booking, warranty claims, and parts sourcing
Assist with inbound and outbound customer calls
Identify opportunities to improve systems, workflows, and customer experience

Qualifications & Attributes

Fluent in English (written and verbal)
Second language is considered an asset, especially Mandarin or Korean
Minimum 2 years of experience in customer service, project coordination, dispatching, or administrative support
HVAC, construction, or trades industry experience preferred
Strong organizational, multitasking, and time management skills
Experience with Jobber, QuickBooks, or similar job management/accounting software is an asset
Proficient in Microsoft Office Suite, including Excel, Outlook, and Word
Understanding of basic accounting principles and AP/AR workflows
Ability to read and understand estimates, invoices, and project documentation
Strong communication and interpersonal skills
Detail-oriented, proactive, and self-motivated
Strong problem-solving and decision-making abilities
Comfortable working in a fast-paced and growing company environment

Performance Indicators & KPIs

Performance in this role may be measured through:

Lead-to-installation conversion rates
Accuracy and timeliness of Jobber entries and invoicing
Open job tracking and backlog management
Customer satisfaction and response times
Accuracy and turnaround time for Fortis rebate submissions
Support quality provided to field technicians
Material ordering accuracy and coordination efficiency
Department gross profit and job costing consistency

Why Join Tak Heating & Cooling?

Be part of a fast-growing HVAC company with long-term opportunities
Work in a supportive and team-oriented environment
Help shape and improve operational systems as the company expands
Opportunity for advancement into operations and management roles
Make a direct impact on customer experience and company growth

Pay: From $25.00 per hour

Benefits:

Company events
Paid time off
Work from home

Work Location: Hybrid remote in Coquitlam, BC

Quick apply

Refine Your Search

customer service coordinator jobs in burnaby bc

HVAC Project Coordinator

Project Coordinator

Sr Admin & Marketing Coordinator (18 month contract)

Human Resources Coordinator - 12 Month Contract

Office Coordinator

Office Coordinator (FULL TIME)

Receptionist and Administrative Coordinator

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