Greater Toronto Area, On Change manager Jobs – 6557 Openings This Week

Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Manager, Fare Policy and Planning
Toronto Transit Commission —Toronto, ON
- $129,693–$162,089 a year
- Temporary
- Hybrid work
- Engineering
- Business development
- Analysis skills
7d
Technical Design Manager
RESCo Energy Inc —Mississauga, ON
- $100,000–$135,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
Sr. Client Manager, Private Client / VIP / High-Net Worth
NFP Corp —Toronto, ON
- $70,000–$85,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Presentation skills
Quick apply
Electrical Design Specialist
Greenergy Fuels Canada —Concord, ON
- $95,000–$110,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Up to 50% travel
- Wellness program
- Disability insurance
Quick apply
Electrical Project Engineer
Planview Utility Services —Greater Toronto Area, ON
- $62.50–$74.52 an hour
- Full-time
- Hybrid work
- AutoCAD
- Google Suite
- Engineering
- Mileage reimbursement
- Disability insurance
Quick apply
Estimator (Electrical)
Skilled Trades College of Canada —Vaughan, ON
- $80,000–$95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Dental care
- Vision care
Quick apply
Senior Systems Administrator (Storage Services)
Moneris Solutions —Toronto, ON
- $99,121–$134,522 a year
- Full-time
- Hybrid work
- Windows
- Travel
- Linux
- Tuition reimbursement
- Paid time off
Pre-Owned Vehicle Sales Manager
Roy Foss Motors - Thornhill —Thornhill, ON
- $100,000–$150,000 a year
- Weekends as needed
- Sales
- Leadership
- Time management
Quick apply
Tax Manager
Vaco by Highspring —Toronto, ON
- $130,000–$150,000 a year
- Microsoft Word
- Microsoft Excel
- English
- Dental care
- Vision care
Quick apply
HVAC Project Engineer
Hudson Condominium Solutions Inc. —Toronto, ON
- $63,300.22–$132,717.43 a year
- Full-time
- PMP
- Microsoft Office
- Project management
Quick apply
7h
Dual Ticket (Millwright- Electrician)
Neo-Image Candlelight LTD —Mississauga, ON
- $40–$50 an hour
- Schematics
- Mechanic experience
- Maintenance
- Dental care
Quick apply
Director of WAHA Queens Health Education Campus Initiative, Moose Factory & Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Supervising experience
- Project management
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
7d
Service Shop Manager
Confidential —Woodbridge, ON
- $110,000–$120,000 a year
- Full-time
- Mechanic experience
- ERP systems
- Supervising experience
- Disability insurance
- Dental care
Quick apply
310T Mechanic - Afternoon Shift
Carmen Transportation —Toronto, ON
- From $45 an hour
- Full-time
- Schematics
- Mechanic experience
- Maintenance
- Dental care
- Paid time off
Quick apply
6d
Project Manager, Construction
Confidential —North York, ON
- $90,000–$110,000 a year
- Full-time
- PMP
- Contracts
- Construction experience
- Paid time off
Quick apply
6d
Clinical Pharmacist - Remote
ClaimSecure —Mississauga, ON
- $95,000–$100,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Doctoral degree
- Disability insurance
- Dental care
Quick apply
8d
Restaurant Manager
Confidential —Toronto, ON
- $48,000–$60,000 a year
- Full-time
- Business
- Leadership
- Restaurant
- Dental care
Quick apply
11d
Tax Manager
Philip Morris International —Toronto, ON
- From $145,400 a year
- Full-time
- Finance
- Bachelor's
- Leadership
- Flexible schedule
Warehousing and Network Manager
AMZ Prep —Mississauga, ON
- $79,465.38–$102,271.28 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Travel
Quick apply

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change manager jobs near greater toronto area, on

Manager, Service Desk

Mackenzie Health -
Richmond Hill, ON

Apply Now

Job details

Full-time
$111,365–$142,116 a year

Qualifications

ITIL Certification
Computer Science
PMP
Engineering
Microsoft Exchange
Windows
Microsoft Office
Bachelor's
ServiceNow
Communication skills
Active Directory
Time management
VPN

Full job description

Job Description:

Reporting to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support Analysts, responsible to provide Digital Health customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued improvement.

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high levels of availability, and will be responsible for incident and request management processes through the enterprise ITSM platform ServiceNow. Furthermore, they will maintain a current problem management knowledge base to ensure timely resolution of issues including a thorough root cause analysis for all major incidents while ensuring that they are clearly identified and escalated to appropriate teams for resolution. Responsibilities will include developing and maintaining standard procedures to ensure compliance and increased productivity, and to support department operations to ensure quality and SLA objectives are achieved and maintained. The successful incumbent will also be responsible for developing, managing and delivering IT Master Service Level Agreements and developing, optimizing a ServiceDesk model to support the organization as required. Additional duties will include analyzing workload metrics, preparing operational reports and statistics, and vendor management.

Contribute to safe, quality care by:

Managing a workload effectively in a fast-paced environment.
Addressing and resolving issues in a productive, respectful manner.
Exercising sound professional judgment and using best practice guidelines.
Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
Minimum 5 – 7 years’ recent related career experience in a large, complex organization.
Minimum 2 – 3 years’ recent related career experience in management.
Experience with platforms such as:
- ServiceNow ITSM solution
- Active Directory
- Microsoft Exchange
- Office365
- Windows Operating Systems
- Microsoft Office
- VPN
- Enterprise antivirus
- Mobile Devices
- AV Equipment

What else do you bring?

Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
Critical thinking and problem-solving skills that enable quick resolution of issues.
Leadership abilities including the abilities to teach, direct and motivate staff.
Professionalism, attention to detail and focused customer service ethic.
Ability to handle and prioritize multiple demands concurrently.
Exercises initiative and good judgment with ability to multi-task.
Demonstrated ability in interpersonal, communication, diplomacy, coaching, facilitation and team building skills at all levels of the healthcare environment.
Demonstrated expertise in IT applications.
Ability to translate clinical/non- clinical issue into IT solutions.
Demonstrated commitment to professional development.
Demonstrated ability to promote and manage change.
Ability to work independently and as a member of a team.
Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

ITIL Certification an asset.
Project Management Professional (PMP) Designate is an asset.

You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-JB2

Apply Now

Refine Your Search

change manager jobs in greater toronto area, on

Manager, Service Desk

Manager, Fare Policy and Planning

Technical Design Manager

Sr. Client Manager, Private Client / VIP / High-Net Worth

Electrical Design Specialist

Electrical Project Engineer

Estimator (Electrical)

Senior Systems Administrator (Storage Services)

Pre-Owned Vehicle Sales Manager

Tax Manager

HVAC Project Engineer

Dual Ticket (Millwright- Electrician)

Director of WAHA Queens Health Education Campus Initiative, Moose Factory & Moosonee, ON

Service Shop Manager

310T Mechanic - Afternoon Shift

Project Manager, Construction

Clinical Pharmacist - Remote

Restaurant Manager

Tax Manager

Warehousing and Network Manager

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