Nova Scotia Hotel & accommodations guest services staff Jobs – 54 Openings This Week

Guest Services Agent
Inverary Resort —Baddeck, NS
- From $18.50 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Store discount
Quick apply
Guest Service Manager
Hampton Inn & Homewood Suites Halifax Downtown —Halifax, NS
- From $52,000 a year
- Weekends as needed
- Hotel
- Supervising experience
- Front desk
Quick apply
2d
Guest Service Agent
Lord Nelson Hotel & Suites —Halifax, NS
- $19.06 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
1d
Muir Hotel - Guest Services Agent
Muir Hotel —Halifax, NS
- Weekends as needed
- Customer service
- English
- Hotel
- Dental care
- Tuition reimbursement
Quick apply
Front Desk & Guest Experience Associate HFX Airport Hotel – Halifax, NS
HFX Airport Hotel —Halifax, NS
- From $18 an hour
- Weekends as needed
- Hospitality
- No experience needed
- Hotel
- Dental care
- Vision care
Quick apply
Delta Hotels Dartmouth - Guest Services Agent
Delta Dartmouth —Dartmouth, NS
- Full-time
- Customer service
- Hotel
- Front desk
- Dental care
- Tuition reimbursement
Quick apply
Guest Service Agent
HOTEL HALIFAX —Halifax, NS
- $17.48–$18.48 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
1d
Barrington Hotel - Guest Services Supervisor
The Armour Group Limited —Halifax, NS
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Employee assistance program
Quick apply
6d
Delta Hotels Darthmouth - Guest Services Supervisor
Delta Dartmouth —Dartmouth, NS
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Tuition reimbursement
Quick apply
Guest Services Agent
Tru By Hilton —Arcadia, NS
- $16.75–$18.00 an hour
- Temporary
- Bilingual
- Hospitality
- Customer service
- Dental care
Quick apply
1d
Guest Services Agent
Alt —Enfield, NS
- $18.40 an hour
- Hospitality
- Customer service
- English
Quick apply
2d
Guest Service Agent- Ft and Pt
The Sutton Place Hotels —Halifax, NS
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Employee assistance program
Quick apply
8d
MUIR Guest Experience - Guest Experience Ambassador
Muir Hotel —Halifax, NS
- Weekends as needed
- English
- Hotel
- Restaurant experience
- Dental care
- Tuition reimbursement
Quick apply
2d
Guest Services Agent
Digby Pines Golf Resort and Spa —Digby, NS
- $17 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Campground Attendants
Klahanie Kamping —Aylesford, NS
- $18–$20 an hour
- Part-time
- Hospitality
- Customer service
- Front desk
Quick apply
Reservations Agent
Lord Nelson Hotel & Suites —Halifax, NS
- $16.75 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
15h
Wellness Receptionist
Muir Hotel —Halifax, NS
- Full-time
- Hotel
- High school diploma or GED
- Hotel experience
- Dental care
- Tuition reimbursement
Quick apply
Guest Experience Associate
Murphy's Camping on the Ocean —Tangier, NS
- From $20 an hour
- Part-time
- Hospitality
- CPR Certification
- Customer service
- Flexible schedule
Quick apply
4d
Guest Services Agent (Hourly/Co-op)
SilverBirch Hotels & Resorts —Halifax, NS
- $17.48–$18.48 an hour
- 8 hour shift
- Customer service
- Hotel
- Front desk
Guest Experience Expert
Marriott International, Inc —Halifax, NS
- $19.58–$20.08 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
- Paid time off
7d

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hotel & accommodations guest services staff jobs near nova scotia

Guest Services Agent

Inverary Resort -
Baddeck, NS

Quick apply

Job details

Full-time
From $18.50 an hour

Qualifications

Microsoft Word
Computer operation
Microsoft Excel
Customer service
Upselling
Filing
English
High school diploma or GED
Negotiation
Hotel experience

Full job description

Job Summary:

If you love making someone's day, we want to work with you!

As a Guest Services Agent at Inverary Resort, you will provide a service that is outstanding; always ensuring guests’ needs are exceeded and their experience is memorable. We greet each other and our guests with a smile and will be treated with the utmost professionalism, whether in-person, or via phone or e-mail. Primary responsibilities include registering and checking-out guests, inputting, checking and modifying reservations and concierge duties. Must be detail-oriented and have the ability to multi-task, problem solve and communicate effectively with guests and other hotel departments.

Duties and Responsibilities:

Provide prompt and exceptional service to our guests in person or on the phone to ensure guests expectations are fulfilled to Inverary Standards
Process guest accounts to ensure all charges and payments are accurate
In partnership with team members, complete office or administration style tasks (reports, forms, filing, etc.) to ensure all daily duties and responsibilities have been achieved
Actively drive sales through up-selling strategies to enhance the guest experience and to contribute to the company’s success
Act as an Inverary brand ambassador by presenting a warm and hospitable personality that captures guests
Resolve customer concerns immediately to ensure total satisfaction
Be active in advocating for and maintaining a safe and secure environment
Maintain familiarity with all Inverary products and services, as well as local attractions and events
Maintain open communication with all team members and other departments
Be continually aware of, and enforce, the highest standards of etiquette, personal hygiene and dress
Attend meetings and training courses as required
Any other duties as required

Qualifications:

High school diploma or GED required
A certificate or diploma in a related field preferred
Strong customer service and troubleshooting skills
Customer service experience in a hotel setting a definite asset
Proactive, takes initiative, and a problem solver
Exceptional conflict resolution, negotiation, and objection handling skills
Highly flexible, with solid interpersonal skills
Able to effectively communicate in the English language both verbally and in writing
Continuous learner
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including proficiency in MS Word, Excel and e-mail

Working Conditions:

Manual dexterity required to use desktop computer
Shifts include mornings, evenings, weekends and occasionally holidays
Lifting or moving up to 20lbs may be required

Equity, Diversity & Inclusion Statement:

Inverary Resort welcomes and encourages applications from Indigenous peoples, women, 2SLGBTQI+ individuals, Black and racialized people, persons with disabilities, newcomers to Canada, members of official language minority communities, and all individuals from equity-deserving groups. We are committed to fostering an inclusive workplace that reflects the diversity of the communities we serve. Accommodations are available throughout the recruitment and hiring process upon request.

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 35 – 48 per week

Benefits:

Company events
Discounted or free food
Store discount

Ability to commute/relocate:

Baddeck, NS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in nova scotia

Guest Services Agent

Guest Service Manager

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Muir Hotel - Guest Services Agent

Front Desk & Guest Experience Associate HFX Airport Hotel – Halifax, NS

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Guest Service Agent

Barrington Hotel - Guest Services Supervisor

Delta Hotels Darthmouth - Guest Services Supervisor

Guest Services Agent

Guest Services Agent

Guest Service Agent- Ft and Pt

MUIR Guest Experience - Guest Experience Ambassador

Guest Services Agent

Campground Attendants

Reservations Agent

Wellness Receptionist

Guest Experience Associate

Guest Services Agent (Hourly/Co-op)

Guest Experience Expert

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