Vancouver, Bc Manager, airport terminal projects Jobs – 3641 Openings This Week

Customer Support Manager
Confidential —Richmond, BC
- $60,000–$80,000 a year
- Full-time
- Engineering
- Analysis skills
- Communication skills
Quick apply
1d
Team Lead, Client Onboarding
Rise People Inc. —Vancouver, BC
- $60,000–$75,000 a year
- Full-time
- Bilingual
- Management
- English
- Dental care
14d
Manager, Airport Terminal Projects
Vancouver Airport Authority —Vancouver, BC
- $122,960–$184,440 a year
- Weekends as needed
- Bilingual
- PMP
- Engineering
District Manager - Vancouver BC
SmartStop Self Storage —Vancouver, BC
- From $90,000 a year
- Full-time
- Marketing
- Customer service
- Microsoft Office
- Paid time off
- Employee assistance program
Quick apply
Manager of Hospitality Operations & Guest Experience
Carey Hall —Vancouver, BC
- $85,000–$105,000 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Analysis skills
- Dental care
Quick apply
Customer Service Team Lead - North America
Pergolux —Vancouver, BC
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- AI
Quick apply
7d
Registered Nurse Clinical Manager
Harrison Healthcare —Vancouver, BC
- $44–$60 an hour
- Full-time
- Microsoft Powerpoint
- Nursing
- Microsoft Excel
- Dental care
- Tuition reimbursement
Quick apply
Electrical/Lighting - Project Coordinator/Manager
Confidential —Burnaby, BC
- $65,000–$85,000 a year
- Full-time
- Customer service
- English
- Organizational skills
- Profit sharing
- Wellness program
Quick apply
Millwork Shop Manager
Vertical Grain Projects —North Vancouver, BC
- $40–$45 an hour
- Full-time
- Supervising experience
- No university degree
- Construction experience
- Dental care
- Paid time off
Quick apply
Immigration Case Processing Manager
ACME VISA SOLUTIONS LTD —Surrey, BC
- $22–$25 an hour
- Full-time
- English
- Supervising experience
- Organizational skills
Quick apply
Residential Property Manager
Reside Management —Vancouver, BC
- $50,000–$85,000 a year
- Temporary
- Hybrid work
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
Site Manager
Luso Development Corp —Vancouver, BC
- $100,000–$120,000 a year
- Full-time
- First Aid Certification
- Organizational skills
- Construction experience
- Dental care
Quick apply
9d
Shop Manager
KITH —Vancouver, BC
- $70,000–$75,000 a year
- Weekends as needed
- Heavy lifting
- Sales
- Accounting
7d
Deputy Manager / Sr Officer - Operations - Japanese speaker
VFS Global —Vancouver, BC
- $25–$30 an hour
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
7d
Manager, Insurance Programs
BC Housing —Burnaby, BC
- $96,964–$119,779 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Project Manager
VPAC Construction Group —Vancouver, BC
- $115,000–$130,000 a year
- Microsoft Office
- Project management
- Contracts
- Wellness program
- Dental care
Quick apply
7d
Sales Manager
Coast Fraser Enterprises Ltd. —Vancouver, BC
- $85,000–$120,000 a year
- Full-time
- CRM software
- Management
- Up to 50% travel
- Dental care
- Tuition reimbursement
Quick apply
Project Manager - Infrastructure
Graham —Vancouver, BC
- $102,000–$120,000 a year
- Engineering
- Project management
- Construction experience
- Dental care
Quick apply
Business Development Manager - Electronic Manufacturing Services
Foreseeson Technology Inc. —Richmond, BC
- $70,000 a year
- Full-time
- Sales
- Engineering
- Assembly
- Paid time off
Technical Sales and Estimating Lead
Stormtec Water Management Inc. —Delta, BC
- $85,000–$95,000 a year
- Full-time
- Microsoft Excel
- Sales
- Engineering
- Wellness program
- Dental care
Quick apply
14h

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manager, airport terminal projects jobs near vancouver, bc

Customer Support Manager

Confidential
Richmond, BC

Quick apply

Job details

Permanent | Full-time
$60,000–$80,000 a year
1 day ago

Qualifications

Engineering
Analysis skills
Customer support
Communication skills
Mechanical knowledge

Full job description

As the Customer Support Manager, you will lead our global technical support operations, ensuring a seamless customer experience through operational excellence, efficient systems management, and strong leadership. You will be responsible for managing and developing a distributed support team spanning multiple regions and time zones.

This position combines hands-on operational oversight with strategic ownership of the systems, processes, and metrics that underpin the department — including our CRM/service platform and core e-commerce, ERP, and shipping systems. You will have full accountability for team performance, customer satisfaction, and continuous process improvement, while collaborating closely with Sales, Operations, and R&D to maintain a reputation for technical excellence and responsive customer support.

You will report directly to a senior sales leader and will play a critical leadership role in shaping how the company delivers post-sales technical service and customer support at scale.

Key ResponsibilitiesTeam Leadership & Management

Lead, mentor, and support a distributed support team spanning multiple regions

Set clear expectations and performance standards to drive accountability and consistency

Maintain coverage and operational continuity across time zones

Support hiring, onboarding, and training for new team members to ensure consistent knowledge, service, and technical competency

Create a positive, high-performing culture that encourages collaboration, learning, and ownership

Operational Oversight

Oversee day-to-day support operations across e-commerce, ERP, and shipping platforms

Ensure proper handling of RMAs, refunds, chargeback disputes, and order accuracy in coordination with Accounting and Operations

Monitor and continuously improve core service metrics, including response times, resolution times, and customer satisfaction

Coordinate Product Issue Analyses (PIAs) with R&D based on customer feedback and returns

Systems & Process Ownership

Serve as the primary owner of the company’s CRM/service platform, including ticketing, live chat, and reporting dashboards

Develop, refine, and document support processes, escalation protocols, and reporting tools to ensure transparency and efficiency

Identify system inefficiencies and lead improvement projects in collaboration with internal teams

Leverage data insights to inform strategic recommendations for performance, staffing, and process optimization

Cross-Functional Collaboration

Partner with Sales, Operations, Marketing, and R&D to align service practices with company goals

Communicate technical insights and customer feedback to drive product and process improvements

Represent the Support & Engineering team in departmental meetings and strategic discussions

Required Skills and Experience

Diploma or degree in Electronics, Mechanical, or Mechatronics Engineering is an asset

Minimum 3–5 years of experience managing a customer support or technical service team

Proven ability to lead and motivate teams across multiple regions and time zones

Demonstrated success in owning and improving support processes within CRM/service tools

Familiarity with e-commerce marketplaces, storefront platforms, and ERP systems is an asset but not required

Strong organizational and analytical skills, with a data-driven approach to performance management

Exceptional written and verbal communication skills

Solid technical or mechanical aptitude is an asset, but not required

Familiarity with AI and ability to implement tasks and automations

Who You Are and What You Bring to the Table

You are a decisive, process-oriented leader who thrives on accountability and structure. You balance tactical awareness with strategic vision — capable of managing daily operations while constantly seeking ways to improve systems, workflows, and outcomes.

You are hands-on when needed, but you empower your team to perform independently. You take ownership of your department and act as the point person for performance, metrics, and results — ensuring leadership can trust that the Support & Engineering team runs smoothly and efficiently.

You communicate clearly, build trust across departments, and understand that great customer experiences come from well-designed processes and well-supported people.

What We Offer

Work with an established market leader with high year-over-year growth and a collaborative culture

Competitive compensation structure with performance-based incentives

The ability to directly influence departmental success, drive change, and make a measurable impact

A supportive environment where your leadership, ideas, and ownership are valued and visible

Pay: $60,000.00-$80,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

manager, airport terminal projects jobs in vancouver, bc

Customer Support Manager

Team Lead, Client Onboarding

Manager, Airport Terminal Projects

District Manager - Vancouver BC

Manager of Hospitality Operations & Guest Experience

Customer Service Team Lead - North America

Registered Nurse Clinical Manager

Electrical/Lighting - Project Coordinator/Manager

Millwork Shop Manager

Immigration Case Processing Manager

Residential Property Manager

Site Manager

Shop Manager

Deputy Manager / Sr Officer - Operations - Japanese speaker

Manager, Insurance Programs

Project Manager

Sales Manager

Project Manager - Infrastructure

Business Development Manager - Electronic Manufacturing Services

Technical Sales and Estimating Lead

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