Claims adjusters supervisor Jobs

Supervisor, Ancillary Product Claims Adjuster
First Canadian Insurance Corporation —Sherwood Park, AB
- Rotating shift
- Microsoft Word
- Microsoft Excel
- English
- Tuition reimbursement
- Employee assistance program
Quick apply
Claims Handler - Trucking
New Way Trucking Ltd —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
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10d
Restoration Technician
Ansept Construction Ltd. —Winnipeg, MB
- $25–$35 an hour
- Overtime
- CPR Certification
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- Driving
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Senior Project & Branch Manager
Pure Restoration Inc. —Edmonton, AB
- Weekends as needed
- Microsoft Word
- Google Suite
- Microsoft Excel
- Dental care
- Paid time off
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F. H. Black & Company CPA Inc. —Winnipeg, MB
- Full-time
- Microsoft Word
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Project Manager
PEAK PRODUCTS MANUFACTURING —Calgary, AB
- $70,000–$100,000 a year
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- Travel
- Construction
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11d
Claims Client Services Representative - Neurodiversity Hiring Initiative
Specialisterne —Mississauga, ON
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Paid time off
Claims Adjuster - Physical Damage (ON)
Echelon Insurance —Mississauga, ON
- $40,800–$62,700 a year
- Hybrid work
- Customer service
- No experience needed
- No university degree
- Wellness program
- Tuition reimbursement
Quick apply
HSE Specialist
IKO Industries Ltd. —Brampton, ON
- $90,000–$113,000 a year
- Full-time
- Engineering
- Analysis skills
- Presentation skills
- Disability insurance
- Dental care
Quick apply
Claims Adjuster
Peoples Choice Warranty —Tillsonburg, ON
- $55,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Customer Service Representative
Saskatchewan Crop Insurance Corporation —Tisdale, SK
- $26.51–$32.52 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Claims Adjuster QC
Echelon Insurance —Montréal, QC
- English
- Analysis skills
- Travel
- Wellness program
- Tuition reimbursement
Quick apply
Supervisor - Field Operations
Crawford & Company (Canada) Inc. —Ontario
- Full-time
- Remote
- Supervising experience
- Bachelor's
- Computer skills
- Work from home
Quick apply
Relocate to PEI - Project Manager - Complex Commercial Claims - Disaster Property Restoration - Emergency Services
First Onsite —Charlottetown, PE
- $75,000–$95,000 a year
- Full-time
- Microsoft Office
- No university degree
- Construction
- Dental care
Quick apply
Restoration Supervisor
i8is inc. —Concord, ON
- Full-time
- Bilingual
- Spanish
- English
Quick apply
Liability Claims Supervisor / Superviseur de responsabilité civile
Crawford & Company (Canada) Inc. —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- English
- Travel
- Wellness program
Quick apply
Supervisor Health, Safety, and Risk Management
County of Grande Prairie No. 1 —Clairmont, AB
- $60.31–$70.96 an hour
- Full-time
- Supervising experience
- Organizational skills
- Training & development
Quick apply
Bilingual Claims Supervisor - Quebec
Crawford & Company (Canada) Inc. —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Computer science
- English
- Wellness program
Quick apply
Property Claims Adjuster
Alberta Motor Association —Edmonton, AB
- Overtime
- High school diploma or GED
- Travel
- Construction
Adjuster
Saskatchewan Crop Insurance Corporation —Kindersley, SK
- $29.16–$35.75 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d

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Supervisor, Ancillary Product Claims Adjuster

First Canadian Insurance Corporation -
Sherwood Park, AB

Quick apply

Job details

Permanent

Qualifications

Microsoft Word
Microsoft Excel
Post-secondary education
English
Microsoft Office
Risk management
Organizational skills
Business
Communication skills

Full job description

First Canadian is a national organization and we are experiencing unprecedented growth!

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

Off work 1 hour early on Fridays.
This position works on-site.
Earned Time-Off Program and vacation.
Group Retirement Savings Plan with employer match.
On-site gym including free weekly classes with a qualified trainer.
Newly renovated facility with ergonomic desks/chairs.
Educational assistance and career development.
Employee benefits.
Health and Wellness spending account.
Employee Assistance Program (EAP).
Employee discount programs.
Assigned parking stall.
A Culture Team dedicated to diversity, inclusion, and employee programs.
Employee recognition and appreciation events.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

Under the direction of the Manager, Protection Products & Mechanical Claims, the Supervisor, Ancillary Product Claims Adjuster holds and adjuster license and is accountable for the day‑to‑day supervision, coordination, quality of work, and consistency of claim handling within the assigned team or function. This role ensures work is executed accurately, timely, and in compliance with established policies, procedures, and Fair Treatment of Customers (FTC) principles.

As a First-Line leader, the Supervisor assigns and oversees daily work, provides real‑time coaching, monitors performance and quality, and escalates risks or issues to the Manager as required. The role operates within defined decision authority and uses judgment to resolve routine issues, escalating more complex matters as required.

The Supervisor does not own functional strategy, budgets, or enterprise‑wide outcomes, and operates within defined frameworks and guidance provided by the Manager.

Hours of work are 8:00am-5:00pm MT Monday to Thursday and 8:00am-4:00pm MT on Friday. There may be a requirement to participate in a rotational Saturday schedule in the future based on operational needs.

Essential Responsibilities:

Daily Supervision & Work Allocation

Assign and prioritize daily workloads to ensure service levels and turnaround targets are met.
Monitor claim queues, volumes, and workflow to maintain operational consistency.
Escalate capacity, quality, or risk issues to the Manager.

Quality Oversight & Coaching

Review claim files for accuracy, consistency, and adherence to product guidelines.
Provide real‑time coaching and feedback to reinforce expectations and improve performance.
Identify trends or recurring issues and address through coaching or escalation.

Compliance, Risk & FTC

Ensure claims handling aligns with regulatory requirements, internal policies, and FTC principles.
Support documentation, controls, and audit readiness within scope.
Act as first point of escalation for customer or compliance concerns.

Team Support & Collaboration

Support onboarding and training of new team members.
Promote collaboration and effective communication within the team.
Partner with Managers and cross‑functional stakeholders as needed.
Claim support in the absence of staff and/or elevated claim levels.

Other duties as assigned.

Qualifications:

Post‑secondary education in Business, Insurance, Risk Management, or related field.
2-3 years’ experience preferably in the automotive and/or insurance industry is an asset.
Valid British Columbia Insurance Adjuster Licence, Level 3, in good standing, with authority to adjudicate and supervise ancillary claims in accordance with insurance Council of BC requirements.
Demonstrated experience coordinating work or supporting teams in an operational environment.
Ability to lead others through influence, coaching, and clarity.
Experience working within regulated or compliance‑focused environments is an asset.
Strong understanding of insurance products, policy wording, claims processes, and underwriting guidelines.
Excellent analytical, investigative, and problem‑solving skills.
Ability to handle sensitive situations with diplomacy, professionalism, and sound judgment.
Strong organizational skills with the ability to manage multiple priorities.
Intermediate skill with Microsoft Office (Word/Excel) is required.
Fluent in English with proven competencies in verbal and written communication is required.
Ability to work a rotational Saturday/Statutory holiday is required.
Successful completion of a credit check, criminal background check, education verification, and license and certification verification (where applicable), and employment reference checks is required before employment.

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Quick apply

Refine Your Search

Supervisor, Ancillary Product Claims Adjuster

Claims Handler - Trucking

Restoration Technician

Senior Project & Branch Manager

Project Manager

Project Manager

Claims Client Services Representative - Neurodiversity Hiring Initiative

Claims Adjuster - Physical Damage (ON)

HSE Specialist

Claims Adjuster

Customer Service Representative

Claims Adjuster QC

Supervisor - Field Operations

Relocate to PEI - Project Manager - Complex Commercial Claims - Disaster Property Restoration - Emergency Services

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Liability Claims Supervisor / Superviseur de responsabilité civile

Supervisor Health, Safety, and Risk Management

Bilingual Claims Supervisor - Quebec

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Adjuster

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