Toronto, On Dispatch operator Jobs – 145 Openings This Week

Senior HVAC Service Dispatcher
Hudson Condominium Solutions Inc. —Toronto, ON
- $39,075.92–$80,916.88 a year
- Full-time
- Customer service
- English
- HVAC
- Dental care
Quick apply
3d
Dispatcher
United Ready Mix Inc. —Concord, ON
- $28–$32 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
Quick apply
Dispatch Supervisor FT
Unifi Aviation Canada, Inc. —Toronto, ON
- $29.50 an hour
- Overtime
- High school diploma or GED
- Designated paid holidays
- Paid time off
Dispatcher for USA DV Runs
White Cliff Logistics Inc. —Mississauga, ON
- $36,000–$55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- English
Quick apply
Customer Service Representative/Dispatcher
Burrell Overhead Door Ltd. —Concord, ON
- $36,000–$45,000 a year
- 8 hour shift
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Service Coordinator
DuraServ —Concord, ON
- $40,000–$45,000 a year
- Full-time
- Customer service
- Dental care
- Vision care
Quick apply
Senior Truck Planner and Dispatcher
Global Carrier Canada Inc. —Mississauga, ON
- $50,000–$150,000 a year
- Full-time
- Negotiation
Quick apply
1d
Service/Repair Dispatch Coordinator - Days/Weekends
Reefer Sales & Service —Brampton, ON
- From $55,000 a year
- Overtime
- Microsoft Excel
- Customer service
- Salesforce
- Disability insurance
- Dental care
Quick apply
3PL Senior Dispatcher
Triple Star Logistics —Toronto, ON
- $65,000 a year
- Part-time
- Customer service
- Windows
- Business development
Quick apply
HVAC Lead Dispatcher
Maple Air —Concord, ON
- $40,000–$55,000 a year
- Weekends as needed
- CRM software
- Microsoft Excel
- Customer service
- Dental care
- Vision care
Quick apply
Bilingual Customer Service Representative - In Person
CygniSoft Inc —Mississauga, ON
- From $21 an hour
- Full-time
- Hybrid work
- Bilingual
- CRM software
- Customer service
Quick apply
Dispatcher
CAA Club Group —Thornhill, ON
- $40,800–$54,300 a year
- Holidays
- Remote
- Customer service
- Communication skills
- Wellness program
- Tuition reimbursement
Quick apply
8d
Logistic Coordinator (Mandarin Speaking)
CTS Global Logistics (Canada) Inc —North York, ON
- From $50,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
Transportation Dispatcher
Apple Express Courier Ltd. —Mississauga, ON
- Weekends as needed
- Microsoft Excel
- Customer service
- English
- Tuition reimbursement
Quick apply
1d
Intermodal Dispatch Coordinator
Radiant Canada —Mississauga, ON
- $48,000–$60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick apply
3d
Operations Supervisor Student Transportation
Voyago —Etobicoke, ON
- $59,000–$63,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
YYZ Logistics & Trucking - Logistics Coordinator
Nippon Express Canada —Mississauga, ON
- $28–$32 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Service and Maintenance Dispatcher/Coordinator
Continual Energy Inc. —Toronto, ON
- $50,000–$65,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Windows
- Dental care
- Tuition reimbursement
Quick apply
14d
Driver / Dispatcher - Casual
University of Toronto —Toronto, ON
- $26.92 an hour
- Overtime
- Microsoft Excel
- Customer service
- English
One Queen Cushman & Wakefield Patrol - Full-Time Dispatch
Paladin Security —Toronto, ON
- $20.49 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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Senior HVAC Service Dispatcher

Hudson Condominium Solutions Inc. -
Toronto, ON

Quick apply

Job details

Full-time
$39,075.92–$80,916.88 a year
3 days ago

Qualifications

Customer service
English
HVAC
Organizational skills
Phone etiquette

Full job description

Company Overview

Hudson Condominium Solutions is a technology-driven HVAC company specializing in high-rise condominiums throughout Toronto and the GTA. We provide in-suite HVAC maintenance, repairs, heat pump and fan coil services, mechanical maintenance, and equipment replacement. We work closely with property managers, condominium corporations, and residents to deliver reliable service and improve building performance.

Job Summary

We are seeking an experienced Senior HVAC Service Dispatcher to manage a dedicated team of in-suite HVAC technicians and take ownership of service jobs from the initial request through scheduling, completion, invoicing, and follow-up.

This is not an entry-level receptionist position. The successful candidate must have previous experience performing a similar role for an HVAC or mechanical service company. You must be comfortable reading technician work orders, preparing quotes and invoices, coordinating follow-up work, and communicating professionally with residents, technicians, suppliers, and property managers.

This is a full-time, in-person position, Monday to Friday.

Duties

Schedule and dispatch a dedicated team of approximately three to six HVAC service technicians.

Keep assigned technicians fully booked and working toward daily revenue targets.

Respond quickly to new service requests and approved jobs.

Assign work based on each technician’s experience, strengths, specialties, and availability.

Coordinate service appointments using three-hour arrival windows.

Review technician work orders, notes, photos, findings, and recommendations after each job.

Identify missing information and follow up directly with technicians when work orders are unclear or incomplete.

Prepare and send service quotes based on technician findings.

Create and send invoices for completed service jobs.

Schedule return visits and communicate follow-up requirements to customers and property managers.

Track each assigned job from the initial request through final invoicing and completion.

Monitor approved jobs and action-required items to prevent backlogs.

Communicate professionally with residents and property managers by phone, email, and text.

Coordinate parts, materials, and equipment with technicians and suppliers when required.

Maintain accurate job, customer, equipment, quote, invoice, and scheduling information in Jobber.

Understand each assigned technician’s capabilities and ensure the team can handle heat pump installations, mould and drain pan work, diagnostics, investigations, and general HVAC repairs.

Support technician productivity while maintaining a high standard of customer service and communication.

Qualifications

Previous experience working as an HVAC dispatcher, HVAC service coordinator, HVAC customer service coordinator, or in a similar HVAC office role is required.

Applicants must have previously performed substantially the same type of job for an HVAC or mechanical service company.

A minimum of two to three years of relevant HVAC dispatch or service coordination experience is preferred.

Experience scheduling and managing multiple HVAC service technicians.

Ability to read and understand HVAC work orders, technician notes, equipment information, repair recommendations, and diagnostic findings.

Ability to prepare HVAC service quotes and invoices with limited supervision.

Working technical knowledge of HVAC equipment, terminology, parts, repairs, fan coils, heat pumps, and replacement work.

Experience coordinating follow-up repairs, return visits, and equipment replacements.

Strong organizational skills and the ability to manage a high volume of active jobs.

Excellent attention to detail and the ability to prevent missed invoices, quotes, and follow-ups.

Strong judgment when assigning work to technicians based on their skills and experience.

Ability to work independently and take ownership of assigned technicians and jobs.

Excellent spoken and written English is required.

Applicants must be confident, clear, and professional on the phone.

Strong phone etiquette and customer service skills are essential.

Must be comfortable speaking with residents, condominium managers, technicians, and suppliers throughout the day.

Must be available to work in person, Monday to Friday.

Software Experience

Experience using Jobber is strongly preferred.

Experience with ServiceTitan, Housecall Pro, Workiz, or another field-service management platform will also be considered.

Candidates should be comfortable using scheduling, quoting, invoicing, email, and customer service software.

Compensation

$60,000 to $75,000 per year, depending on HVAC dispatch experience, technical knowledge, software experience, and quoting ability.

Additional performance-based compensation may be available based on technician productivity, revenue targets, invoicing speed, customer service, and backlog management.

What Success Looks Like

Assigned technicians remain fully booked and productive.

New requests and approved jobs are handled quickly.

Completed jobs are reviewed and invoiced promptly.

Follow-up quotes and return visits are arranged without delay.

Technician work orders are clear, complete, and properly documented.

Approved and action-required backlogs remain low.

Residents and property managers receive accurate and timely updates.

Every assigned job is managed from the first request through final invoice without unnecessary handoffs.

The Ideal Candidate

The ideal candidate has already performed this exact role within an HVAC company. You understand that dispatching involves much more than placing jobs on a calendar.

You are comfortable reading technical work orders, asking technicians the right questions, preparing quotes and invoices, speaking professionally with customers, and taking full ownership of every job assigned to your team.

You are organized, proactive, technically capable, and able to work efficiently in a fast-paced office environment.

Join Hudson Condominium Solutions as a Senior HVAC Service Dispatcher and play a key role in improving technician productivity, customer communication, job completion, and the overall performance of our service department.

Pay: $39,075.92-$80,916.88 per year

Benefits:

Dental care

Work Location: In person

Quick apply

Refine Your Search

dispatch operator jobs in toronto, on

Senior HVAC Service Dispatcher

Dispatcher

Dispatch Supervisor FT

Dispatcher for USA DV Runs

Customer Service Representative/Dispatcher

Service Coordinator

Senior Truck Planner and Dispatcher

Service/Repair Dispatch Coordinator - Days/Weekends

3PL Senior Dispatcher

HVAC Lead Dispatcher

Bilingual Customer Service Representative - In Person

Dispatcher

Logistic Coordinator (Mandarin Speaking)

Transportation Dispatcher

Intermodal Dispatch Coordinator

Operations Supervisor Student Transportation

YYZ Logistics & Trucking - Logistics Coordinator

Service and Maintenance Dispatcher/Coordinator

Driver / Dispatcher - Casual

One Queen Cushman & Wakefield Patrol - Full-Time Dispatch

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